Vertu Motors - Hyundai Banbury Reviews 

Had a great experience at Hyundai Banbury. Excellent team and quality service.

Jasmin was lovely we went out for a test drive she wasant pushy at all she let me make my own decision and that was easy.
When i picked the car up she had the time to show me how everthing worked.

From start to finish, Bradley was incredibly efficient, understanding and helpful. My whole experience was very smooth. I would highly recommend them.

Helpful & professional service

Lewis was really helpful and understanding of my needs as I was a bit nervous buying my first car. He really made the process easier.

Sales very friendly and knowledgeable showroom very welcoming and any queries were dealt with quickly
Couldn’t fault the service

Very professional , great price , sales team even stayed late so we could collect on the day promised , amazing service!!

My experience was amazing and Lewis Short was very helpful and answered all my questions. Thank you and 100% recommend Hyundia and the team.

Thanks Neil

Lewis was very helpful. explained how it all worked, kept me updated and delivered on time

Quick and efficient service plus a very warm and friendly atmosphere .William Winslade took me through the whole process and answered all questions I asked promptly with sound knowledge.The process was very fast and he demonstrated how the car functions including radio and other accessories.A job well done.👏🏾

New car picked up. Good handover, everything explained on the car.

Just bought my Hyundai Kona electric from Banbury Vertu Motors. Client service of sales team is amazing. They do go an extra mile to help beyond their job descriptions. It so happened that I had several people handling my purchase due to circumstances and they all deserve 5 *. I would say it was the best client service I have experienced in my life! Most definitely recommend! Inita

So helpful from the moment I walked in the door.
I couldn't have wished for a better buying experience.
William Winslade was a joy to deal with.

I went to my local Vertu motors with an idea of the car that I wanted and they were able to get me the exact car, ahead of expected time, at a great price, and without any issues at all.

The service I received from Jack and Callum was excellent. Enthusiastically and knowledgeable, they took care in explaining my options and giving good advice.
I am delighted with my car!!

Brought a great car and the dealership said that it would be advantageous to take out a 3 year warranty which I did. Turned out to be a SCAM. The warranty does not seem to cover anything. Broken key - not mechanical, no cover. As it is a Ford, do not have the technical equipment to deal with the fault, took it to Ford, not covered by Warranty. Mechanical problem, not covered by warranty. Maid me worder what is actually covered by the Warranty. Aftersales service appalling, disinterested at branch and head office. Unfortunately paid up front for warranty, so could not cancel. Standard reply from company - Do not use this company.

Fantastic service from beginning to end the deal was done over the phone and by email after a shocking experience from Vertu Motors Glasgow Ford which is either now closed down or going to be. I have dealt with Vertu Motors and previously Bristol Street Motors at least 6 times now and the lack of service and people in Glasgow lying I nearly went somewhere else. But after contacting Lewis Short in Banbury I knew they were going to get a deal done for me. The annoying thing is though i got £500 less in my part exchange even though I paid a £99 Reservation Fee with Glasgow and that offer ended the end of September but that was the Glasgow branch who badly let me down. Anyway back to Banbury Vertu The car i was wanting to get a video of had just came in so Lewis sent me the video and I had mentioned to him re Glasgow nightmare. He tried to get me the best deal and Mel was heavily involved, I also spoke to Mel he was also brilliant so between himself and Lewis a part exchange was agreed. They sorted everything out for me and the car was delivered to me yesterday and the part exchange driven back to them. Buy the best delivery guy i have met in my life never ever seen a delivery driver so happy and cheerful he was fantastic. So after nearly not going to bother using Vertu again and deciding to deal with Vertu Banbury i am over the moon i did can’t praise Lewis and Mel and the delivery guy enough. So faith now back with Vertu excluding Glasgow Ford. This is a genuine review if someone goes the extra mile as Banbury have i leave a positive review just as i would have left a truthful shocking review about Vertu Ford Glasgow

Good choice of second hand cars. Experienced and friendly staff and sales team.
All well explained and détaillé.

I cannot say enough about how well they looked after me. I was in search of a car for my daughter. Lewis helped me with the car that I liked. The manager Mel, was very friendly too. Staff on the reception are wonderful.
The car was delivered to my home address and it was cleaned inside and out, immaculately! They dealt with a few minor things I needed looking after on the car.
I would definitely go back again, should I be in need of another car.

Sales staff are polite and helpful and very knowledgeable car came up to my expectations after reading the spec on the car very accurate