Great experience from start to finish was kept upto date by Geoff frequently with updates. The handover process went well and the manager Paul even came to see us very pleased felt like vips . And the... See more
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Location
Switch locationMiddle Engine Lane, Silverlink Business Park, NE28 9NZ Newcastle upon Tyne, Tyne & Wear, GB
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Another first class service from the great team at Hyundai Silverlink. We were there to complete the purchase of our new Kona. The whole experience was a pleasure from start to finish & we could not b... See more
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The customer service from Jordan was first class from the initial contact to vehicle pick up . My only issue would be the £250 refundable charge relating to my private plate transfer.This seems ext... See more
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The sales team especially Chris who guided us through the process from start to finish. The handover / reveal of our new inster was amazing. Will definitely use Vertu Silverlink again. I also feel c... See more
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Company details
About Vertu Motors - Hyundai Silverlink
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Middle Engine Lane, Silverlink Business Park, NE28 9NZ, Newcastle upon Tyne, Tyne & Wear, United Kingdom
- 0344 659 0605
4.9
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Fast, easy, great
Fast, very informative, will answer any questions you have. Will Lane was fantastic through the whole experience
August 8, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Best customer service
We bought a new car recently and we would like to thank Charlotte for looking after us and making the process very easy.
July 27, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Eva,
Thank you for your fantastic 5-star review!
We’re delighted to hear Charlotte looked after you so well and made the process of purchasing your new car easy and enjoyable.
We’ll be sure to pass on your kind feedback to Charlotte and the team at Vertu Hyundai Silverlink.
Kind regards,
Kerry
Car Purchase
Friendly service from Chris H. Patient with our needs considering had infant with us. No pushy sales tactics.
July 28, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your kind feedback.
We’re delighted to hear that Chris H provided such friendly and patient support throughout your experience. It’s great to know that he was understanding of your needs, especially with your infant with you, and that you appreciated the relaxed, no-pressure approach.
We truly appreciate you taking the time to share your experience and will be sure to pass on your kind words to Chris.
Kind regards,
Matthew
Great service form the whole team…
Great service form the whole team during our recent visit for a family car, yes i know its their job to sell cars but as a seasoned car buy it was a pleasurable experience not your usual pushy stuff, special mention to Dan on the sales team who was very knowledgeable and professional who kept me informed throughout. will revisit them again in the future.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a positive experience with the team during your search for a family car. It’s great to know that you enjoyed a relaxed, pressure-free approach and that the process felt enjoyable rather than like a typical sales experience.
A special thank you for recognising Dan. We’re pleased to hear that his knowledge, professionalism and regular updates helped make the journey smooth and straightforward from start to finish.
We truly appreciate your kind words and look forward to welcoming you back in the future.
Kind regards,
Matthew
Excellent service; beautiful cars
Very positive experience with the dealership from start to finish. They were personable, straightforward, and very accommodating to deal with. The service from Chris was exceptional, and we’re absolutely delighted with the family’s new Santa Fe.
July 30, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a positive experience with the dealership from start to finish. It’s great to know that the team were personable, straightforward and accommodating throughout the process.
We’re especially pleased to hear that Chris provided exceptional service and helped make the experience so enjoyable. Most importantly, we’re thrilled that you and your family are delighted with your new Santa Fe.
I’ll be sure to pass on your kind words to Chris and the team.
Kind regards,
Matthew
Very professional
Very professional explaining every detail in full. I was made to feel very relaxed. Nothing was a problem and I am very pleased with the choice they helped me make.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your kind feedback. We're delighted to hear you felt relaxed and well supported throughout the process. It's great to know the team took the time to explain everything clearly and helped you choose the right vehicle.
We hope you enjoy your new car.
Many thanks,
Chloe
We went on Saturday 26th July 2026
We went on Saturday 26th July 2026 , customer service was brilliant , staff were friendly and Geoff was a star , ⭐ Friday 31st of July we got a car very quick thanks to your support help
July 25, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your fantastic feedback. We’re delighted to hear that you received brilliant customer service and that the team were so friendly and helpful throughout your experience.
It’s especially great to know that Geoff was a star and helped make the process so smooth, enabling you to find and collect your new car so quickly. We truly appreciate your kind words and hope you enjoy your new car.
Kind regards,
Matthew
I bought my first car from Hyundai…
I bought my first car from Hyundai silverlink and it was such a smooth experience all thanks to Dan
July 28, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Rebecca,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that buying your first car was such a smooth and enjoyable experience.
Purchasing your first car is a special milestone, so it’s wonderful to know that Dan helped make the process straightforward and stress-free from start to finish. Providing support and guidance throughout the journey is exactly what we strive for, and we’re thrilled that Dan delivered that for you.
We’ll be sure to pass your kind feedback on to Dan and the team at Hyundai Silverlink.
Congratulations on your first car, and we wish you many happy miles ahead!
Kind regards,
Liza.
Buying A Car
I bought a second hand car at Hyundai Silverlink. The salesman (Dan) was patient and answered all of my questions. Confidently talked me through the buttons whilst going on a test drive. And he makes a good cup of tea!
July 24, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your wonderful review.
We are delighted to hear that Dan provided such a positive experience when purchasing your car from Hyundai Silverlink. It's great to know that he took the time to answer all your questions, guided you confidently through the vehicle's features during your test drive, and made the whole process relaxed and enjoyable.
We're also pleased to hear his tea-making skills earned a mention too!
Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
The whole experience with Hyunda Silverlink
The whole experience with Hyundai Silverlink was absolutely A+ 5 stars all the way.
Everyone was so friendly it was a pleasure from start to finish my wife and I couldn’t be happier with the service.
Many many thanks Brian and Maureen Lamb ⭐️⭐️⭐️⭐️⭐️.
July 23, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Brian and Maureen,
Thank you for taking the time to leave such a wonderful 5-star review. We’re absolutely delighted to hear that your experience with Hyundai Silverlink was A+ from start to finish.
It’s fantastic to know that the team’s friendly and welcoming approach helped make the whole process such a pleasure for both of you. Hearing that you couldn’t be happier with the service you've received is exactly the kind of feedback we love to hear.
Thank you again for your kind words and recommendation. We’ll be sure to share your comments with the team at Hyundai Silverlink, who will be thrilled to receive such positive feedback.
Kind regards,
Liza.
Another first class service from the…
Another first class service from the great team at Hyundai Silverlink. We were there to complete the purchase of our new Kona. The whole experience was a pleasure from start to finish & we could not be happier with our new car. Dan, the salesman was a pleasure to deal with. He made sure we were happy every step of the way with the paperwork etc & took us through the features on the new car & told us he was available any time if we needed more help. First class service, Dan 10/10. Ann, the general manager chatted with us too. Lovely lady. This is our 3rd Hyundai from this dealership & we are always more than happy with the service we receive
July 22, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Lynda,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that your experience at Hyundai Silverlink was first class once again and that you’re so happy with your new Kona.
It’s fantastic to know that Dan made the entire process enjoyable from start to finish, keeping you informed throughout the paperwork, taking the time to explain all the features of your new car, and ensuring you felt fully supported. We’re also pleased to hear that Ann took the time to chat with you and helped make your visit even more welcoming.
The fact that this is your third Hyundai from the dealership is a tremendous compliment and means a great deal to us. Thank you for your continued loyalty and trust in the team.
We’ll be sure to pass your kind words on to Dan, Ann, and everyone at Hyundai Silverlink.
Kind regards,
Liza.
Excellent service
Excellent service, Geoff salesman so helpful, not pushy. Extremely knowledgeable about product.
Would definitely recommend.
July 20, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your wonderful review.
We are delighted to hear that you received excellent service and that Geoff made such a positive impression. Buying a car should be an enjoyable and informative experience, so it is fantastic to know that Geoff's helpful, professional, and non-pushy approach helped you feel comfortable throughout the process.
It is also great to hear that Geoff's product knowledge was so valuable in helping you make the right decision. At Vertu, we pride ourselves on ensuring our customers are always fully informed, with all questions answered clearly and honestly, allowing them to make choices with complete confidence and at their own pace.
Thank you for your recommendation. Your feedback means a great deal to Geoff and the wider team, and we will be sure to share your kind comments with him.
Kind regards,
Keith
Great experience from start to finish…
Great experience from start to finish was kept upto date by Geoff frequently with updates. The handover process went well and the manager Paul even came to see us very pleased felt like vips . And the Tucson is absolutely gorgeous amazing to drive and stunning looking. They even put some fuel in for us as normally other dealers give you it empty . All in all definitely recommended very welcoming dealership.
July 17, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you so much for your kind words! We are so happy to hear that Geoff & Paul were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Second car we have brought from here
Second car we have brought from here, really good customer service form everyone in store.
Good trusted cars at fair prices
July 15, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Adele,
Thank you for your review. We're delighted to hear you've chosen to buy a second car from us and that you've continued to receive really good customer service from everyone in the store. It's great to know you value our trusted vehicles and fair prices. We truly appreciate your continued custom and look forward to helping you again in the future.
Kind regards,
Danielle
The experience was great Chris from…
The experience was great Chris from Hyundai Silverlink was very helpful when making the decision providing all the information I needed whilst being friendly and making me feel comfortable to make the decision to buy the car.
June 16, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Matthew,
Thank you for your review. We're delighted to hear that you had a great experience with Chris at Hyundai Silverlink. It's fantastic to know he provided all the information you needed, while being friendly and making you feel comfortable and confident in your decision to buy your car. We'll be sure to pass on your kind feedback to Chris and the team.
Kind regards,
Danielle
Excellent branch staff who go the extra…
Excellent branch staff who go the extra mile to cater to your needs, especially Dan Charlton, I've had the pleasure of Dan sorting my 3 cars at vertu silverlink and he always makes sure every detail is correct, such a professional, pleasant guy, made sure my needs were met,whatever they were.
June 30, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Very helpful and knowledgeable
Very helpful and knowledgeable. Spent time with us and made sure we were happy. Made buying a car a great experience.
June 30, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Hi Kate,
Thank you for your feedback.
It's great to hear that the team were so helpful and knowledgeable. We're pleased they took the time to make sure you were happy and helped make buying your car a great experience.
Kind regards,
Danielle
I bought a new car from Vertu Hyundai…
I bought a new car from Vertu Hyundai at Silverlink and received excellent service. Will Lane was very knowledgeable and helpful and the Manager (Anna) was also very helpful. I was made to feel like a valued customer and would recommend the dealership.
July 8, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service from the team at Vertu Hyundai Silverlink.
It’s great to know that Will’s knowledge and helpful approach, along with Anna’s support, made you feel valued throughout your experience. We truly appreciate your recommendation and will be sure to pass on your kind words to both Will and Anna.
Kind regards,
Matthew
Reply from Vertu Motors - Hyundai Silverlink
Hi Lynda,
Thank you for taking the time to leave your review.
We're delighted to hear that you received good customer service from the team at Hyundai Silverlink. Providing a positive experience for our customers is always our priority, so it's great to know this was reflected in your visit.
We appreciate your feedback and look forward to welcoming you again in the future.
Kind regards,
Hyundai Silverlink Team
Fantastic service
Adrian did a fantastic job finding me the car I wanted and made the process as straightforward and easy as it could be.
June 29, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Silverlink
Thank you for your fantastic feedback. We’re delighted to hear that Adrian found the perfect car for you and made the whole process straightforward and easy from start to finish.
It’s great to know you felt well supported throughout your purchase. I’ll be sure to pass on your kind words to Adrian.
Kind regards,
Matthew
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