Vertu Motors - Jaguar Leeds Reviews 11

Simon and the team at Vertu always go above and beyond both when buying and servicing our vehicles. Excellent pre-sales and post-sales. This is our 5th Land Rover from the team and we will be back!

Great from start to finish. Nothing was too much trouble for Simon. Service and aftercare has been brilliant. Would recommend!

The service I received from Sarah was first classes. From my first enquiry about a the car I was looking for and throughout the purchasing process her communication was faultless.

Jamie from vertu was fantastic. Kept me informed from start to finish and resolved any glitches with ease. Made me and my son feel comfortable at the show room and did not mind I got lost in Leeds on the test drive. The sat nav came in handy.

I bought a range rover from Leeds Virtue which developed a fault. The staff bent over backwards to initially remedy the fault and ultimately change the vehicle. Ranbir was excellent and went out of his way to help throughout the process along with Ameen. Lovely people...

The welcome starts at the entrance. And continues inside greeted by Sarah Helliwell who guided us through choosing our particular car, nothing was too much trouble and we were kept informed throughout the process. really good experience.

The team at Vertu, Leeds are great, so friendly and helpful, especially Sarah.
The whole process of buying my new car was efficient and seamless, I was kept informed all the way.
Really delighted either way the whole experience, thank you.

Great experience from today’s service with Ellis at the service team who couldn’t have done more for me. Thanks mate. Even sorted a courtesy car out which saved me an Uber home.

Took my Jaguar in as a problem with white smoke from exhaust. Professional and courteous service from the off. Kept me fully informed throughout and clear on projected costs and expectations. Shaz made everything stress free. Thank you

When I first rang Vertu Motors I was lucky enough to be put through to Safi. Who handled the purchase of our new Landrover Defender. The car spec was thoroughly explained, we were guided through the extras we like and was able to discuss them with Safi who was very knowledgeable, patient and helpful. We were updated regularly regarding the build of our vehicle. When it was time to collect Safi was extremely patient helping us through the latter stages of the sales process. His colleague Natasha was also very helpful with the paperwork needed to finalise everything. The cleanest friendliest showroom and staff… All in all all Safi really follows the Land Rover motto “going above and beyond

My vehicle kw72cbf was booked in for a full service on 1/08/24 7 weeks in advance with a loan vehicle last minute loan vehicle was not available as I work in Manchester I told them if my car could be done early as I have come at 8am so I can go for a meeting to Manchester I was assured it should get done by 12 and they will let me know by 11 I called twice after 11 no reply no answer call straight to call centre had to take taxi to Manchester I was assured then the car would be delivered at home I asked what time as my wife had a late afternoon appointment no answer no reply 4 call 3 calls to pivotal the lease company no answer she had to cancel her appointment the vehicle update was sent 10 minutes before delivering the car and it was on the day Vertu and JLR bosses were visiting the dealership extremely bad service customer care just imagine buying a car from the group what nightmare would that be