The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him... See more
Company replied
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The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him... See more
Company replied
Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying c... See more
Company replied
I got my Jaguar I-Pace from Vertu Jaguar Exeter and I could not be happier with the service I received. Stuart was upfront about everything with the car and even urged me to wait a few d... See more
Company replied
Extremely pleased with our Land Rover Range Rover Sport Auto Diesel vehicle purchased from Vertu Land Rover at Matford Exeter, the service was brilliant. We were welcomed and looked after by all t... See more
Company replied
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6 Matford Way, Land Rover, Matford, EX2 8FN, Exeter, Devon, United Kingdom
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Reply from Vertu Motors - Land Rover Exeter
From the initial visit at the showroom, to collecting the vehicle, everything has run smoothly.
Gary was professional and thorough, taking time with us when we collected the new Range Rover (answering our many questions !) to make sure we were hundred per cent with everything before we left.
Thank you to Gary Keenor, Helen and the Team at Land Rover.

Reply from Vertu Motors - Land Rover Exeter
John and Pete were fantastic, really made the purchase of my new car run extremely smooth and fast!
All of my options were clearly laid out and made decisions very easy.
Highly recommend their services.

Reply from Vertu Motors - Land Rover Exeter
We had pre identified the vehicle that suited our needs and Jonny Redfern arranged everything quickly and efficiently so that we could collect the car in just a few days. Everyone we met was friendly and helpful.

Reply from Vertu Motors - Land Rover Exeter
First impressions count and upon arrival the sales representative Ryan was in the car park to greet us. As we had a clear idea of our requirements including price he was able to quickly identify a vehicle to match. Following test drives we agreed to purchase. A lengthy documentation process followed but clarified at each step. We are very pleased with our decision both in terms of vehicle purchase and vendor - Vertu Motors of Exeter. Highly recommended.

Reply from Vertu Motors - Land Rover Exeter
KAI made it such an easy process in dealing with our new purchase and our situation with our intended px vehicle.
A really friendly and approachable manor and nothing was too much touble.
Would definately choose JLR for future purchases.

Reply from Vertu Motors - Land Rover Exeter
John Ashman in sales was clear, concise and transparent as well as patient in listening to our needs and coming up with a vehicle that fitted. He also did the heavy lifting on the paperwork which was most welcome. Vertu Exeter experience was in total contrast to the brush off we got at Vertu Taunton.

Reply from Vertu Motors - Land Rover Exeter
The whole experience was made hassle free, relaxing & enjoyable thanks to the professionalism of the sales man dealing with my purchase, Gary.

Reply from Vertu Motors - Land Rover Exeter
Having just had delivery of our second defender ,we found Ryan very helpful ,knowledgeable and obliging in the sale of this vehicle also Helen for the financial dealings.
We found the whole atmosphere at Virtu Landrover very accommodating.

Reply from Vertu Motors - Land Rover Exeter
Gary Keener in the Exeter branch of Land Rover was very helpful from start to finish and very easy to deal with. Thanks

Reply from Vertu Motors - Land Rover Exeter
Pleasant welcome on arrival. Our sales advisor Staurt Hopkins was extremely knowledgeable about each vehicle we asked to see. Giving us plenty of time to make our choice. We appreciated the no pressure feel of this purchase experience. On the test drive he gave us great support and good information. Every member of the team we were introduced to were extremely helpful.

Reply from Vertu Motors - Land Rover Exeter
All i can say i am very happy with everything

Reply from Vertu Motors - Land Rover Exeter
Great very helpful made finding the model car I was looking easy.

Reply from Vertu Motors - Land Rover Exeter
I purchased a 3 year old Rangerover and the entire experience was first class , highly recommended.
Thanks to Henry and the team.

Reply from Vertu Motors - Land Rover Exeter
All the staff were very helpful and professional and Stewart the salesmen knew all about jaguars management very good.

Reply from Vertu Motors - Land Rover Exeter
After a bad experience with another car dealer it was the complete opposite with Vertu.
Friendly helpful staff, kept me informed on everything.

Reply from Vertu Motors - Land Rover Exeter
Pete and Henry, top sales guys. Put up with lots of prevarication from me and saw me through. Thank you chaps

Reply from Vertu Motors - Land Rover Exeter
Gary Keenor sales executive at Vertu made the transaction very easy he was professional in every aspect he is a credit to Vertu

Reply from Vertu Motors - Land Rover Exeter
Fantastic service throughout, and such genuine customer service

Reply from Vertu Motors - Land Rover Exeter
The whole process from start to car collection was flawless. Jonathan was an absolute star, and nothing was too much trouble for him. This was probably the best car collection i have experienced. I will be buying my next car from the team at Land Rover Vertu Exeter. Well done

Reply from Vertu Motors - Land Rover Exeter
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