Amanda and Jodene, and the team are fantastic. they make buying a car efficient and seamless. They reply promptly to all the questions. Nothing is too much trouble. If you looking for a new car honest... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently purchased another mazda and it was once again an excellent experience. The service from Toby and Amanda was brilliant.
Company replied
The salesman Toby was excellent. He was patient and understanding. He never used pressure tactic and even kept his word that he would call me back. He explained everything we asked and was calm. Highl... See more
Company replied
Omg I brought a car less than 4 months ago and they’ve had it back 4 times already. They’ve had my car nearly as much as I have. After sales is terrible always chasing them for updates, then they lie.... See more
Company replied
Company details
About Vertu Motors - Mazda Redditch
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Battens Drive, B98 0LJ, Redditch, Worcestershire, United Kingdom
- 0344 659 0645
3.8
Great
4 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mazda Redditch
Recently purchased another mazda and it was once again an excellent experience. The service from Toby and Amanda was brilliant.
March 9, 2026
Unprompted review
Reply from Vertu Motors - Mazda Redditch
Hi Oli,
Thank you for your brilliant 5-star review. We're delighted to hear that your recent Mazda purchase was another excellent experience. It's great to know Toby and Amanda provided such brilliant service — they will be thrilled with your feedback.
We really appreciate your continued trust in Mazda Redditch and hope you enjoy your new car!
Kind regards,
Liza
great service
Amanda and Jodene, and the team are fantastic. they make buying a car efficient and seamless. They reply promptly to all the questions. Nothing is too much trouble. If you looking for a new car honestly you will not go wrong going to Mazda.
March 3, 2026
Unprompted review
Reply from Vertu Motors - Mazda Redditch
Hi Mrs J,
Thank you for taking the time to leave such a brilliant 5‑star review. We’re delighted to hear that Amanda, Jodene, and the rest of the team made your car‑buying experience efficient and seamless. It’s fantastic to know that they were prompt, helpful, and always willing to go the extra mile — exactly the service we aim to deliver.
Your kind recommendation means a great deal, and we’re so pleased you had such a positive experience with Mazda Redditch.
Kind regards,
Liza
Omg I brought a car less than 4 months…
Omg I brought a car less than 4 months ago and they’ve had it back 4 times already. They’ve had my car nearly as much as I have. After sales is terrible always chasing them for updates, then they lie. Told us it went to jaguar to have the work done but was actually carried out there own workshop. I wouldn’t recommend this place. We’ve had so much stress dealing with this garage.
October 15, 2025
Unprompted review
Reply from Vertu Motors - Mazda Redditch
Good afternoon Gina. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
Vertu Mazda Redditch
The salesman Toby was excellent. He was patient and understanding. He never used pressure tactic and even kept his word that he would call me back. He explained everything we asked and was calm. Highly recommend Toby as we bought a CX60 from Mazda.
September 9, 2025
Unprompted review
Reply from Vertu Motors - Mazda Redditch
Thank you so much for your kind words! We are so happy to hear that Toby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.