Vertu Motors - MG Chesterfield Reviews 

50
TrustScore 4.5 out of 5

4.4

464 Chesterfield Road, S40 3BD Chesterfield, North East Derbyshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rhys helped me, the first time we came in I mentioned i was looking around. He was informative about my options and not at all pushy. When we came back, he was again extremely helpful and even hel... See more

Company replied

Rated 5 out of 5 stars

From Start to finish of my application for my new vehicle, Liam was amazing... Extremely friendly, very courteous and represented MG in CHESTERFIELD to the HIGHEST STANDARDS. He explained ever... See more

Company replied

Rated 5 out of 5 stars

Really first rate experience of buying our new MG car. Rhys was not only very knowledgeable about the car but he provided a great level of customer care - the whole experience from having a look roun... See more

Company replied

Rated 5 out of 5 stars

What an incredible service from the Team at Vertu Chesterfield in particular Alan who looked after us from start to finish. Took us through everything we needed to know and let us take our time to mak... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - MG Chesterfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 464 Chesterfield Road, S40 3BD, Chesterfield, North East Derbyshire, United Kingdom

  • 0344 659 1731

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(50)

12,873 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How all car sales should go.

Whilst the excellent premises (free coffee, clean toilets and modern building) were the icing on the cake, the main reason for our 5 star rating was the friendly but efficient, clear but concise, way Holly conducted the sale and purchase of our car exchange. At no point did we feel under any pressure, and in the online negotiations we were given all the information we needed in a short period of time. We are very pleased with our new car and think we got good value for our money.

February 25, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Would 100% recommend !

Thank you so much Rhys! I wouldn't buy from anyone else! You really are amazing honestly, so helpful, friendly and informative! Your so patient and literally show me everything about the car, im sure you don't have to go into such detail but its 💯 appreciated! Ill be back for an upgrade, MG Chesterfield is the only place I'd go now! 😘🥰🚘 Thank you to you and Ashley!

February 18, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Good morning Joanne,
Thank you for your amazing review. I’m really pleased to hear how helpful and patient Rhys was, and that he made everything clear and enjoyable for you. It’s great to know MG Chesterfield has become your go‑to place, and I’m sure both Rhys and Ashley will appreciate your kind words. Enjoy your MG, and we look forward to welcoming you back for your next MG upgrade.
Kind regards,
Dean

Rated 5 out of 5 stars

The best, Rhys and Ashley

Honestly the experience has been wonderful! Rhys and Ashley have both made the scary experience of buying a new car seem effortless. I honestly don’t think I would have done it if it weren’t for you both so thank you so so much I really love my new car!! If anyone reading this is thinking of buying a new car go see these two amazing people!

February 17, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Good afternoon Daisy,
Thank you so much for such a wonderful review. We’re delighted to hear that Rhys and Ashley made your experience of buying a new car feel effortless — that’s exactly the level of support we aim to deliver at MG Chesterfield.
It’s fantastic to know how much you’re loving your new MG, and I’m sure Rhys and Ashley will be thrilled to hear the difference they made. Buying a car can feel daunting, but they’re always committed to making the process as smooth and reassuring as possible.
If anyone is considering an MG, your recommendation will mean a great deal to the team.
Kind regards,
Dean

Rated 5 out of 5 stars

Dave the motability expert is so…

Dave the motability expert is so knowledgeable and helpful he makes the process a breeze

February 16, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Hi Nicola,

Thank you for leaving this review. We are so pleased to hear that Dave, our Motability expert at MG Chesterfield, was so knowledgeable and helpful. It is great to know he made the MG Motability process feel easy and stress free.

Your feedback means a lot to the MG team, and we are delighted you had such a positive experience.

Kind regards,
Danielle

Rated 5 out of 5 stars

From day 1 walking into virtu in…

From day 1 walking into virtu in chesterfield and meeting Rhys and Ashley they looked after me from start to Finnish, best experience I've had for getting my brand new MG hs trophy hybrid+. And very quick delivery from London to chesterfield, quite amazing. Never know all the staff to really pull together as a team and so nice , brilliant experience. I've got the car in pearl white white looks absolutely amazing. I've had the first gen mg hs but this mg hs trophy hybrid + is a totally different car like chalk and cheese totally redesign outside and in, the Tec inside is so much better and the sat nav is good, I absolutely love this car for the money you get so much and it's good, I highly recommend going to Virtue at chesterfield and meet them you will definitely be not being disappointed. A big thankyou to all the staff involved.

January 31, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu Motors MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Keith

Rated 5 out of 5 stars

James who helped and supported us…

James who helped and supported us through purchasing a new car from start to finish everything was smooth and professional and the manager came and greeted us at the beginning and at the end amazing service

February 3, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for your wonderful review. We’re delighted to hear that James supported you so well throughout the entire process and made everything smooth and professional. It’s also great to know the manager’s warm welcome and farewell added to your experience. We really appreciate your kind words.
Kind regards, Keith

Rated 5 out of 5 stars

Andy and Russell at Chesterfield …

Andy and Russell at chesterfield were absolutely amazing, they both couldn’t have done more to make the experience go any smoother, They kept in contact through the whole application and answered my many questions. We love our new car!

January 24, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG advisors, Andy & Russell. We hope to see you again here at MG in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Very happy

Very happy from choosing which car & collecting it has been with courteous & professional advice can’t thank them enough definitely recommend coming here.

January 12, 2026
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

Great service, great deal.

Rhys was friendly, welcoming and helpful. He took the trouble to find out exactly what we wanted and brought a great deal to the table straight away. The car that i purchased was newer with lower mileage than I expected to be able to afford. I am very happy with my experience there and would certainly go back again.

December 31, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Excellent service very helpful went…

Excellent service very helpful went above and beyond thank you very much

December 15, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Gemma was really helpful getting us a…

Gemma was really helpful getting us a deal on our new car. Very happy with her attention to detail.

November 28, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe

Rated 5 out of 5 stars

First class experience from first…

First class experience from first seeing the car to picking the car up
Special mention to Alan Prior one of the best car sales advisors I have ever dealt with
Very knowledgeable and experienced
I have had some bad experiences with car sales advisors before but would highly recommend Alan to anyone
Promised the car would be ready and some small details sorted
And it was ready early and all sorted
Many Thanks
Jackie and Ian Austin

November 20, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great service fantastic car very…

Great service fantastic car very pleased with everything thank you vertu Chesterfield

October 21, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Super helpful team

Rhys and Ashley were super helpful. I had an op booked so so they managed to get my car to me at an earlier date. There were a few niggles regarding putting on my own reg plate/sorting insurance etc but they were ironed out quickly. Absolute love the MG HS Trophy

October 20, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, Rhys and Ashley from the MG Chesterfield branch were attentive, helpful and made everything so easy.
I Absolutely love my new car and would highly recommend!

October 6, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

My overall experience at your showroom

My overall experience at your showroom was good. And I am very happy with the car I have purchased. Ryan was excellent during the whole process of handover

October 17, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff. Very knowledgeable and no hard sell.
Thanks to Sam for his experience & help.

October 1, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe

Rated 5 out of 5 stars

MG Chesterfield Review

We were very pleased with Vertu Motors in Chesterfield the sales staff and general welcoming atmosphere were very much appreciated. The handover and careful explanation of the controls was very helpful to an electric car novice like myself and our salesman Ben could not do enough to help and made the whole procedure run smoothly.

September 26, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Good morning Peter. Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from Ben in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean

Rated 5 out of 5 stars

Caring staff

Lovely, very helpful people.Took time to explain everything carefully.

September 26, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Great service from MG Chesterfield

Great service from MG Chesterfield. Salesman Rhys was courteous and very helpful.

September 15, 2025
Unprompted review
Vertu Motors  - MG Chesterfield logo

Reply from Vertu Motors - MG Chesterfield

Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG advisor Rhys. We hope to see you again here at MG in the future. Kind regards, Dawn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look