Our new Mini Aceman is superb! Zain and Rebecca have been so very helpful and always with a welcoming smile and warm approach. No feelings of being 'sold' to! A little bit of a hitch with delivery... See more
Company replied
Location
Switch locationConcorde Way, MINI, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
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See what reviewers are saying
The excellent service and attention we received from Luke and Jake turned my wife and myself from being inquisitive with no intention to buy, into customers. We were treated respect, with great pat... See more
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We travelled further than we normally would to look for a car but so glad we did . Great selection of cars and we met Zain with his extensive knowledge of the different mini specs . No pressure sal... See more
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The initial deal was great, however the financial information was entered incorrectly as always the deal that was agreed with the salesman. It’s very concerning the finance team can’t input the corre... See more
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Company details
About Vertu Motors - MINI Teesside
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Concorde Way, MINI, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, United Kingdom
- 0330 012 3286
4.6
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Updating my mini
I was replacing my three year old petrol mini for a new electric one. The staff were very friendly and helpful.
November 7, 2025
Unprompted review
Reply from Vertu Motors - MINI Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent from beginning to end
Excellent customer service from entering the showroom to leaving in our new car. And a great deal too :)
October 11, 2025
Unprompted review
Reply from Vertu Motors - MINI Teesside
Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
The initial deal was was great but the finance team entered the wrong details
The initial deal was great, however the financial information was entered incorrectly as always the deal that was agreed with the salesman. It’s very concerning the finance team can’t input the correct finance deal.
September 15, 2025
Unprompted review
Reply from Vertu Motors - MINI Teesside
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1D0510 Kind regards, Liza.
Great service and communication
Just picked up our first Mini. Thank you all at Vertu Teesside Mini for amazing service and communication. If only all car dealerships were as friendly and efficient. Special thanks to Rebecca, Ed and Marc.
👍
September 8, 2025
Unprompted review
Reply from Vertu Motors - MINI Teesside
Good morning, Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Rebecca, Ed, Marc and the team. We hope to see you again soon. Happy motoring, Kerry
Such a nice experience
Maddie was a pleasure to deal with, she made the purchase of my new Mini easy as could be. All the information was communicated clearly and she kept me updated throughout the process. I think she was as happy as me for my new car. I will certainly be back for my next car. a level above other garages I have dealt with recently.
September 5, 2025
Unprompted review
Reply from Vertu Motors - MINI Teesside
Good morning Lauren. Thank you so much for your kind words! We are so happy to hear that Maddie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
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