Vertu Motors - Nissan Glasgow South Reviews 

74
TrustScore 4.5 out of 5

4.5

60 Welbeck Road, Darnley, G53 7SD Glasgow, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff were very professional and not too pushy. Liam Batchelor our sales rep was very friendly, knowledgeable and happy to help us find a car that we specifically wanted.

Company replied

Rated 5 out of 5 stars

I recently purchased a new car and was looked after by Thomas and Dean, and I couldn’t be happier with the experience. Both were friendly, knowledgeable, and genuinely committed to making sure I fou... See more

Company replied

Rated 5 out of 5 stars

Thank you to Claire Anderson at Nissan Glasgow for talking us through the motability system. Claire made the process easy and our decision to take the X Trail undoubtedly helped by her positive attitu... See more

Company replied

Rated 5 out of 5 stars

From start to finish Claire Anderson was very knowledgable kept me well informed and made it all pretty easy to take in.She simplified things and was a great help getting to know my car controls so i... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Contact info

  • 60 Welbeck Road, Darnley, G53 7SD, Glasgow, Scotland, United Kingdom

  • 0344 659 8027

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Replied to 96% of negative reviews

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4.5

All reviews

(74)

12,760 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional

Exceptional service from the first to last visit.
We were made welcome by all the staff in the showroom.
We were given time to decide what car was suitable for our needs. Clair Anderson was very supportive and guided us through the process of purchasing a cracking car.

November 7, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

I am really enjoying my new nissan juke Nissan juke

I am really enjoying my new Nissan juke
Anton made the whole process seemless and kept me up to date right up to the day i collected my new car

Thank you so much

Mark Andrews

October 21, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

The car I got is amazing The service…

The car I got is amazing The service I experienced was 10 out of 10 arrangements who went through every detail from start to finish he was very polite and new his stuff would recomend this company thank you arman

October 14, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Good afternoon Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Purchase of Nissan Qashqai from Vertu. Nissan Glasgow South

Very high level of customer service throught the purchasing process. The sales manager, Thomas, was very professional with a friendly, relaxed approach. Everything was explained very clearly. I am delighted with my new car. I will definately recommend Vertu motors to friends and family.

September 30, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

New Nissan Juke Tekna DCT

Received new Nissan Juke Tekna DCT last week replacing 10 year old model. First impressions it looks fabulous in Fuji Red with black accents. The interior much improved, better layout and cameras/ sensors on another level. Smooth driving and light steering making it a pleasure to drive.
My whole sales experience was very positive. Shani at Vertu Nissan Glasgow South really impressed me. Professional and friendly, made sure everything went smoothly with great communication throughout. A very happy customer

September 26, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you so much for your kind words! We are so happy to hear that Shani was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Excellent Service

Great dealership! Haven't purchased a car for a number of years and I was very happy with the service I received. Shani was excellent, helping me navigate the exchange and PCP process with ease. I appreciated her was honestly and patience in helping me find the correct car, and her diligence in taking me through the cars features and checking in after pick up how it was all going. I also chatted to a number of the team here, and they were all professional and friendly. I didn't feel pushed or pressured into the purchase at any point, and I would recommend the team here to any perspective buyers.

September 27, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

The most helpful and understanding…

The most helpful and understanding sales person. Totally understood our situation and went out of their way to build us a deal

September 8, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Excellent staff very knowledgeable and…

Excellent staff very knowledgeable and professional I love my new nissan qashqai it drives like a dream

June 15, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Good afternoon. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 1 out of 5 stars

Bought a car

Bought a used car ending January because I have always followed one of their staff Calum every motor show room sites he moved to and having bought three cars from him.
This recent car I have bought has changed my
mind in buying cars from Vertu - Nissan South Glasgow and the sales manager Dean Martin is aware of the problem and I haven't received good customer satisfaction towards solving the problem the infotainment has which doesn't work and I paid the car in full. The car has been on site several times to fix.
Initially, I put my experience here on trustpilot, about the sale manager Dean doesn't reply to my emails. And in one of the visits to the car show room, on seeing me, he said am "the pain in his back side". On seeing my remarks on this page he asked me to adjust the comment when he started responding to my emails, which I did make an adjustment.
Today 27/06/25, I was again at the car show room to meet the Vertu - Nissan South Glasgow sales manager Dean about the SD card he made mentioned of ordering to my address stating it was £165 which when I checked online prior to my visit it was sold at £40. I came to the showroom to meet him and to tell him that the SD card wasn't working. Getting into my car to show him and to highlight to him how the same problem can be frustrating to myself being the customer. Again, I mentioned to him about the statement he made to me being the customer by referring me "as pain in his back side "last time I came to him, he flared off the car because he knew I was right what he commented. All I wanted was apologies to your customer.
I certainly mean that the sales manager Dean Martin at the Vertu-Nissan South Glasgow should go for more customer relation trainings as he lacks that quality to represent Vertu- Nissan Glasgow South in that stance. The present post as sales manager in that Vertu branch is not suitable , placing him to deal with customers and of his kind of person who faces and interacts with a wider range of people in the public as it comes to portraying Vertu - Nissan Glasgow South business.
Very annoying that I haven't enjoyed the car the way it should be and various managers on that site that I came across knew the problem of the car, seems not resolved the problem,
with the SAT NAV not working and the radio cuts off intermittently.

January 30, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Good morning Arnold. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Rated 5 out of 5 stars

I had the best experience with the…

I had the best experience with the sales man Nathan. He was very knowledgeable and calm. He was patient answering all questions. The General manager was also great and he came out to ask if all was OK and was caring. Calum was also helpful in making sure all was OK. The whole team were very friendly. Me and my girls were offered refreshments. I would recommend Vertue to anyone looking for a car as they have a great selection to almost new cars and new ones. JENNIFER CLARE ABALO

May 10, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Hi Jennifer. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Nathan, Calum and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry

Rated 5 out of 5 stars

Great experience, everything made easy to follow

Staff very helpful, cheery, informative. Great experience start to finish!!

April 11, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Excellent company.

Made a phone enquiry and within the hour, Jordan sent me a video tour of the used car I was enquiring about.
Called into the branch next day, and bought the car. When I picked it up a few days later, it was well presented and looked like new!
Great company to deal with, and top marks to our salesman Jordan.

March 5, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Hi Stuart. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jordan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with. No "pushy" salespeople, but attentive when we needed help.

January 11, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow South logo

Reply from Vertu Motors - Nissan Glasgow South

Hello Mrs Barr, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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