Vertu Motors - Nissan Tamworth Reviews 

57
TrustScore 4.5 out of 5

4.6

Ventura Park Road, B78 3HL Tamworth, Staffordshire, GB


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Rated 5 out of 5 stars

Can't recommend Vertu Tamworth enough especially Ryan who from my initial contact to him driving my car to me has been the smoothest car deal I have ever done, he accommodated me through the whole pr... See more

Company replied

Rated 5 out of 5 stars

The team at Vertu Tamworth where great with my recent car buying experience. Warren and Corey saw the whole process through from start to finish.. Would highly recommend this company

Company replied

Rated 5 out of 5 stars

I was looking to buy a recently registered Citroen C3 and had a two year old vehicle to part exchange. Having explained this to one of the sales executive at Vertu Motors Tamworth I was taken through... See more

Company replied

Rated 5 out of 5 stars

Could not fault the help and attention i recieved from Warren when we came in to look at cars on the Motorbility Scheme. Was not at all pushy as we had found at other dealerships ( not Nissan ). He an... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Tamworth

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Ventura Park Road, B78 3HL, Tamworth, Staffordshire, United Kingdom

  • 0344 6592479

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(57)

12,501 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant experience

Can't recommend Vertu Tamworth enough especially Ryan who from my initial contact to him driving my car to me has been the smoothest car deal I have ever done, he accommodated me through the whole process. I would totally recommend using this company. I am totally happy with every aspect of the sale, so fast and professionally done. Ryan is a credit to the company

July 27, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Tracy,

Thank you for taking the time to leave us such a wonderful 5-star review. We’re absolutely delighted to hear that your experience with Nissan Tamworth was so positive from start to finish.

It’s fantastic to know that Ryan made the entire process smooth, straightforward, and stress-free. From your initial enquiry right through to personally delivering your car, it’s clear that Ryan was committed to providing the highest level of customer service and support throughout your journey.

We’re especially pleased to hear that this was the smoothest car purchase you’ve ever experienced and that you were happy with every aspect of the sale. Delivering a fast, professional, and customer-focused experience is exactly what we strive for, so your feedback means a great deal to us.

Thank you also for your recommendation. We’ll be sure to pass your kind words on to Ryan and the team, who will be delighted to hear them. Ryan is indeed a credit to the business, and we’re proud to have him on our team.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Rated 5 out of 5 stars

Very friendly and helpful.

I was looking to buy a recently registered Citroen C3 and had a two year old vehicle to part exchange. Having explained this to one of the sales executive at Vertu Motors Tamworth I was taken through the process of identifying on line a vehicle that would meet my requirements. In a short time a suitable vehicle was identified as being available at Vertu Derby and was told that this could be brought from Derby for my inspection. This happened within three days and I agreed to purchase it. To date I am delighted with my new purchase. My whole experience at Vertu Tamworth was very positive, from my initial contact with the sales executive through to being handed the keys to my new vehicle.During this time I also came into contact with other members of the team who were equally friendly and helpful. Following my purchase I had occasion to return to seek advice on the operation of the in car 'phone and Satnav which had been explained to me at the time of the handover, but I had not totally absorbed. I was made very welcome and two members of staff soon sorted it out for me. Based on my experience I can thoroughly recommend a visit to Vertu Tamworth when considering buying a replacement vehicle.

July 10, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for your wonderful feedback. We’re delighted to hear that your experience with Vertu Tamworth was so positive from start to finish.

It’s great to know that the team helped you find the right Citroën C3, arranged for the vehicle to be brought across for inspection, and supported you throughout the purchase process. We’re especially pleased that the assistance continued after delivery, helping you get the most from your new car’s features.

Your recommendation means a great deal to us, and we’re delighted that you’re enjoying your new vehicle.

Kind regards,
Matthew

Rated 2 out of 5 stars

Kept waiting from 0915hrs until 1530hrs…

Kept waiting from 0915hrs until 1530hrs to be told my car was just being looked at. Then given a courtesy car for two days whilst the repair was actioned. It wasn’t. The repair to the air on didn’t work and I’m still waiting to hear what the refund will be.

July 22, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

Rated 5 out of 5 stars

The team at Vertu Tamworth where great…

The team at Vertu Tamworth where great with my recent car buying experience.
Warren and Corey saw the whole process through from start to finish..
Would highly recommend this company

July 23, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for your wonderful review.

We are delighted to hear that Warren and Corey made your recent car-buying experience such a positive one. It's great to know they supported you throughout the entire process and ensured everything went smoothly from start to finish.

Thank you for your recommendation and for choosing Vertu Tamworth. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience
Got the car I wanted and part exchange at a great price
Process was made simple by experienced member of staff
Thank you Warren Emsley

July 17, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Catherine,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had a great experience at Nissan Tamworth and were able to secure the car you wanted along with a great part-exchange deal.

It’s wonderful to know that Warren made the process simple and straightforward with his experience and support. We’ll be sure to pass on your kind words to him and the team.

We hope you enjoy your new car, and thank you again for your feedback.

Kind regards,
Liza.

Rated 5 out of 5 stars

Had a fantastic experience

Had a fantastic experience buying our ford kuga from vertu Tamworth, the team were incredibly friendly and helpful with no high pressure sales pitch, super service received from first test drive to after sales

April 11, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Amanda and Simon,

Thank you for your review. We're delighted to hear you had a fantastic experience buying your Ford Kuga from Vertu Tamworth. It's great to know the team were friendly, helpful, and provided a relaxed, no pressure approach throughout. We're also pleased that the excellent service continued from your first test drive right through to the aftersales experience. We hope you enjoy your new Kuga and thank you for choosing us.

Kind regards,
Danielle

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Ryan provided excellent service and followed process through to delivery. All information was correct and valid this is important as i never viewed the car in person. 10 out 10 service.

July 3, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Alisha,

Thank you for taking the time to share your feedback.

We're delighted to hear that Ryan provided such excellent service from start to finish and ensured everything went smoothly through to delivery. Purchasing a vehicle without viewing it in person requires a great deal of trust, so it's especially pleasing to know that all the information provided was accurate, clear and helpful throughout the process.

We hope you enjoy your new car and look forward to assisting you again in the future.

Kind regards,

Nissan Tamworth Team

Rated 5 out of 5 stars

I recently bought a car from this…

I recently bought a car from this dealership and had a great experience from start to finish. Matthew who helped the process of buying the car was very good and gave me plenty of time to inspect the car and no hassle and explained the process when buying the car. The car was described on the website exactly the same as in person when viewing. I’m very happy with my purchase and would definitely recommend this dealership for anyone looking into buying car. Thank you for the great customer service and thank you matt for the help in the process.

June 30, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Excellent service

Excellent service. Certainly went the extra mile and very happy with the process of buying my car. Ryan was very very helpful and would highly recommend.

June 30, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for your fantastic feedback. We’re delighted to hear that Ryan went the extra mile and made the whole car buying process such a positive experience.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew

Rated 5 out of 5 stars

A great experience

A great experience, very helpful staff, Paul was my sales exec and guided me through the sales process in a professional and efficient way, Harry the sales manager put together a great value package that included some great additional products that made my overall purchase feel great value. I received a great price for my part exchange and couldn’t be happier with my chosen vehicle. I will be back when it’s time to upgrade, a big thank you to all the team at Vertu Nissan Tamworth.

June 27, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi James,

Thank you for your fantastic feedback.

We’re delighted to hear you had such a great experience at Nissan Tamworth and that Paul guided you through the process in a professional and efficient way. It’s also great to know Harry helped put together a package that added real value to your purchase.

We’re so pleased you’re happy with both your part exchange and your new vehicle, and we look forward to welcoming you back when you’re ready to upgrade.

Kind regards,
Danielle

Rated 5 out of 5 stars

Purchased a car from vertu Nissan…

Purchased a car from vertu Nissan Tamworth and I am very pleased with sales staff (Matt Williams) and maintenance dept the car a Juke had problems with the media screen and a new one was fitted as promised.

April 24, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Edmund,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you’re so pleased with your experience at Vertu Nissan Tamworth.
It’s great to know that Matt Williams provided excellent support during your purchase, and that our maintenance team ensured the issue with the media screen was resolved quickly and as promised. Delivering on our commitments is incredibly important to us, so your feedback means a great deal.
We hope you’re enjoying your Nissan Juke, and if you ever need anything further, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Ryan at Nissan Vertu, absolutely fabulous!

Ryan at Nissan Vertu Tamworth was absolutely fantastic. From our initial meeting in the showroom to our final new car pick up with a big reveal!, he was professional, courteous and very knowledgeable. Nothing was too much trouble and I can’t recommend him enough.
Thanks for making our experience so special Ryan.

June 15, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Good afternoon Melanie,

Thank you for your wonderful review. It’s great to hear that Ryan delivered such a professional, knowledgeable, and supportive experience from your first visit right through to the handover — it sounds like a very special moment.

We’re delighted he made the process so smooth and memorable for you, and your recommendation will mean a lot.

Kind regards,
Dean

Rated 1 out of 5 stars

I booked a test drive last Saturday for…

I booked a test drive last Saturday for this Saturday we travelled 20 miles to find they haven't got the car we wanted to drive and didn't even really care. They offered us a different model to test but it wasn't what we went there for... Their loss.. What a complete waste of my time

June 13, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Steven,
Thank you for your feedback, and please accept our apologies for the disappointment caused during your visit.
We completely understand your frustration at travelling to the dealership expecting to test drive a specific Nissan X-Trail model, only to find we were unable to provide the exact vehicle you had hoped to experience. Whilst we offered an alternative demonstrator, we appreciate this was not what you had booked for.
We're also sorry that you left feeling we didn't care, as that was certainly not our intention. We value every customer who visits us and regret that we fell short of your expectations on this occasion.
If you would like to discuss your experience further, please feel free to contact me directly at the dealership.
Kind regards,
Corey Scowen - General Sales Manager
Corey.Scowen@vertumotors.com

Rated 5 out of 5 stars

Great dealership that is not pushy

Could not fault the help and attention i recieved from Warren when we came in to look at cars on the Motorbility Scheme. Was not at all pushy as we had found at other dealerships ( not Nissan ). He answered all our questions with absolutely no pressure on what car to pick at the same time helping us pick the right car to suit our needs. Every car dealership should have car salespeople like Warren. Will definitely recommend this dealership to family and friends.

February 11, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Good afternoon Colin,

Thank you for your review. It’s great to hear that Warren provided such helpful and attentive support while you explored your options on the Motability Scheme. His relaxed, no‑pressure approach clearly made a real difference, and it’s fantastic to know he helped guide you to the right car for your needs.

We really appreciate your recommendation and your kind words about the team.

Kind regards,
Dean

Rated 5 out of 5 stars

Easy to purchase

After seeing the car i wanted on line my visit and particularly Sophie a vertu sales consultant we bought the car there and then Sophie was most proffessional throughout and explained the sale and finance plan perfectly.

June 2, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for your great feedback. We’re delighted to hear that you found the perfect car and that Sophie provided such a professional experience throughout. It’s fantastic to know she explained the process and finance options clearly, helping you feel confident in your purchase.

I’ll be sure to pass on your kind words to Sophie.

Kind regards,
Matthew

Rated 5 out of 5 stars

Great non pressure advice and service

Great non pressure advice and service

June 6, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Good afternoon Lisa,

Thank you for your review. It’s great to hear you received helpful advice and a relaxed, no‑pressure service — we really appreciate your feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

very good service

very good service. warren the salesman was very helpful and made the whole sale easy.nothing was too much trouble

May 23, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Good morning Nigel,

Thank you for your review. It’s great to hear that Warren was so helpful and made the whole process easy, with nothing being too much trouble. We really appreciate your feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Very helpful as we bought the car from…

Very helpful as we bought the car from a distance, gave us a video tour of the car, arranged delivery and so happy with our purchase

May 1, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Hi Lucy,

Thank you for your feedback. I’m really pleased to hear the team were so helpful, especially with arranging a video tour and delivery.

It’s great to know you’re happy with your purchase.

Kind regards,
Danielle

Rated 5 out of 5 stars

Ryan was a great salesperson

Ryan was a great salesperson, he was friendly, but not pushy. He seemed very knowledgeable and helpful.

May 20, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

A very happy customer

A very happy customer! In comparison to other showrooms I’ve been to Nissan Tamworth were quick, and provided a good experience. I heartily recommend

May 16, 2026
Unprompted review
Vertu Motors  - Nissan Tamworth logo

Reply from Vertu Motors - Nissan Tamworth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

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