Our sales representative was very polite, very informative and helpful. He took us step by step through everything and we found it an easy experience. When picking up the car again everything was ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our sales representative was very polite, very informative and helpful. He took us step by step through everything and we found it an easy experience. When picking up the car again everything was ex... See more
Company replied
Really great experience:) Dealt with a man called Matt at Tamworth branch , was really patient and kept us informed back and forth and vice Versa , never pressured us for added extras , told us exac... See more
Company replied
I recently had my very first Nissan ever from Vertu Motors Tamworth. I would like to say that i am over the moon with my new Qashqai, it is absolutely amazing. I would also like to take a minute to th... See more
Company replied
Staff at the Tamworth branch were extremely helpful, polite, pleasant knowledgeable and very professional. The video I received before going for a test drive was a brilliant idea and very well made.... See more
Company replied
Written by the company
Ventura Park Road, B78 3HL, Tamworth, Staffordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked a test drive last Saturday for this Saturday we travelled 20 miles to find they haven't got the car we wanted to drive and didn't even really care. They offered us a different model to test but it wasn't what we went there for... Their loss.. What a complete waste of my time

Reply from Vertu Motors - Nissan Tamworth
Could not fault the help and attention i recieved from Warren when we came in to look at cars on the Motorbility Scheme. Was not at all pushy as we had found at other dealerships ( not Nissan ). He answered all our questions with absolutely no pressure on what car to pick at the same time helping us pick the right car to suit our needs. Every car dealership should have car salespeople like Warren. Will definitely recommend this dealership to family and friends.

Reply from Vertu Motors - Nissan Tamworth
After seeing the car i wanted on line my visit and particularly Sophie a vertu sales consultant we bought the car there and then Sophie was most proffessional throughout and explained the sale and finance plan perfectly.

Reply from Vertu Motors - Nissan Tamworth
Great non pressure advice and service

Reply from Vertu Motors - Nissan Tamworth
very good service. warren the salesman was very helpful and made the whole sale easy.nothing was too much trouble

Reply from Vertu Motors - Nissan Tamworth
Very helpful as we bought the car from a distance, gave us a video tour of the car, arranged delivery and so happy with our purchase

Reply from Vertu Motors - Nissan Tamworth
Ryan was a great salesperson, he was friendly, but not pushy. He seemed very knowledgeable and helpful.

Reply from Vertu Motors - Nissan Tamworth
A very happy customer! In comparison to other showrooms I’ve been to Nissan Tamworth were quick, and provided a good experience. I heartily recommend

Reply from Vertu Motors - Nissan Tamworth
PAUL GAVE US A GREAT REPORT ON THE CAR WE WERE BUYING. TALKED US THROUGH THE TEST DRIVE. ALL THE PAPER WORK WAS EXPLAINED AND EASILY DONE

Reply from Vertu Motors - Nissan Tamworth
Very helpful and made you feel at ease. Answered any questions professionally and it was a great experience.

Reply from Vertu Motors - Nissan Tamworth
Paul was amazing and very helpful.
He explained everything I needed to know. I saw the juke on there internet site. It was certainly better in person and everything I wanted. After purchasing the car I had a question so popped into the store. They helped me out loads with my question and explained all the information I needed.

Reply from Vertu Motors - Nissan Tamworth
Brilliant professional service from first phonecall to picking up my car.

Reply from Vertu Motors - Nissan Tamworth
Very happy with the service received. Everything was explained fully and very happy with my new car.

Reply from Vertu Motors - Nissan Tamworth
We went to the Tamworth branch meet by a lovely lady who was named Sophie Hamilton she was very polite and made us very welcome she didn’t try to push us into buying a car , when we did choose the car she explained everything to us and put us at ease so all in all very happy with the car Nissan Juke Hybrid, so thank you all at Vertu motors Tamworth I would give Sophie 10 stars if I could 👍

Reply from Vertu Motors - Nissan Tamworth
Nice place for nice car but Very poor service with delivery. They had got the payment for the delivery way ahead 5 days early . I am still waiting for the delivery and they keep informing me that delivery driver not booked yet , i believe not ideal thing for such big organisation it been 4 days yet to receive me car. I had to keep calling and checking for updates poor customer service. I am still doubtful if they will deliver the car or i will have to go for collection.

Reply from Vertu Motors - Nissan Tamworth
The company listened to my needs in getting about and we're very friendly and informative of all the vehicles for me to consider,
Ryan was exceptional in his help and knowledge of the vehicles to hand and I was able to make a decisive choice

Reply from Vertu Motors - Nissan Tamworth
Warren was friendly and assuring throughout the whole process. He was also really kind to my 7 year old son who towed along!

Reply from Vertu Motors - Nissan Tamworth
Professional and polite service. Paul was able to answer all my questions and concerns. The car is everything I wanted. Thankyou

Reply from Vertu Motors - Nissan Tamworth
Ryan was very helpful connected my phone to my brand new Nissan Juke with google maps, and to the built hands free, changed from kilometres to miles per hour, explained everything on the dashboard was also very friendly and polite, also had a test drive before signing any paperwork

Reply from Vertu Motors - Nissan Tamworth
I dealt with Paul and Harry and both were very professional in the way that they dealt with my wishes

Reply from Vertu Motors - Nissan Tamworth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.