Couldn’t be happier with the sales team. From walking in the show room I was greeted by the staff. All smiling and happy. Offered refreshments and was seated for help. Both managers jamie and Chaz wer... See more
Company replied
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Couldn’t be happier with the sales team. From walking in the show room I was greeted by the staff. All smiling and happy. Offered refreshments and was seated for help. Both managers jamie and Chaz wer... See more
Company replied
Great service from the Jamie and John. Looked after from start to finish and made to feel really welcome when we picked the car up. Highly recommend this dealership.
Company replied
Wouldn’t go anywhere else. Always go above and beyond, nothing is ever too much trouble. Have used Banbury for years and hopefully will continue
Company replied
Helpful staff. However, load cover supplied with car doesn’t fit as not for this model. Sales are looking into this. Delivery driver had left food crumbs all over front 2 seats. Finally, the brakes sq... See more
Company replied
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Southam Road, OX16 2RS, Banbury, Oxfordshire, United Kingdom
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Replied to 96% of negative reviews
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Couldn’t be happier with the sales team. From walking in the show room I was greeted by the staff. All smiling and happy. Offered refreshments and was seated for help. Both managers jamie and Chaz were very helpful and made sure we were happy with everything that was discussed. Couldn’t ask for anything more from them. Thank you

Reply from Vertu Motors - Peugeot Banbury
Great service from the Jamie and John. Looked after from start to finish and made to feel really welcome when we picked the car up. Highly recommend this dealership.

Reply from Vertu Motors - Peugeot Banbury
I had an excellent experience. Bradley and Jamie were friendly, knowledgeable, and incredibly patient. They answered all of my questions thoroughly and made sure I understood every step of the process. Their professionalism and guidance helped me make a well-informed decision, and I couldn’t be happier with the outcome. Highly recommended!

Reply from Vertu Motors - Peugeot Banbury
Wouldn’t go anywhere else. Always go above and beyond, nothing is ever too much trouble. Have used Banbury for years and hopefully will continue

Reply from Vertu Motors - Peugeot Banbury
Our experience was amazing from start to finish! Bradley our sales assistant was very professional, knowledgeable and made us feel at ease! Probably one the most enjoyable experience of leasing a vehicle. So thank you Peugeot Banbury.

Reply from Vertu Motors - Peugeot Banbury
Fantastic service.... Finally, people who know what they are talking about. We picked out a car on the Wednesday and were driving it home on the Thursday! So pleased with our Peugeot 208, at a great price. We were talked through the process and felt valued throughout.

Reply from Vertu Motors - Peugeot Banbury
LOVELY STAFF ALL FRIENDLY, GREAT CUSTOMER SERVICE INVLUDING COFFEE. MANAGER HANDSHAKE AS WELL AS DEALER YOU HAVE DEALT WITH.

Reply from Vertu Motors - Peugeot Banbury
The whole sales team were fantastic. From start to finish, in less than a week, their process was engaging ,friendly and devoid of any "pressure" . Their communication was 1st class. I would and will recommend these guys to anyone searching for a new vehicle.

Reply from Vertu Motors - Peugeot Banbury
I came back to Peugeot to see if I would get a better experience this time round and thanks to Jasmine - Andy Ryan and Jamie, I DID
Thank you all

Reply from Vertu Motors - Peugeot Banbury
My experience with BSM, but now Vertu was fantastic as always. All staff are so friendly and helpful. I have a new car from yesterday and this is my fourth car from them. I’m giving them highest recommendation.

Reply from Vertu Motors - Peugeot Banbury
Amazing service throughout my experienced. Absolutely everyone i dealt with at the Banbury dealership was exceptional in customer service.
From the v friendly staff who work at the main desk manning the phones to the salesman John and the Manager.
Highly recommend this v professional car dealership 10/10

Reply from Vertu Motors - Peugeot Banbury
Picked up my brand new Peugeot 2008 yesterday and had a great experience. Jamie and John were brilliant from start to finish—very friendly, helpful, and made everything really easy. The whole process was smooth and stress-free.
Thanks so much for all your help, I really appreciate it and would definitely recommend!

Reply from Vertu Motors - Peugeot Banbury
The staff were very welcoming I didn’t feel like a person who was just browsing .The showroom was extremely professional and I felt that my needs were taken into consideration. All in all it was a very pleasant experience and I felt the staff were extremely helpful and made me feel confident in in my choice.The person who dealt with me buying my car was extremely pleasant and professional.It was a happy experience.

Reply from Vertu Motors - Peugeot Banbury
Absolutely lovely!
Everyone I dealt with was amazing and the car was a great deal.

Reply from Vertu Motors - Peugeot Banbury
We recently bought a car from Vertu Peugeot Banbury and had such a great experience, thanks to Jack.
The service we received from Vertu was noticeably different to other showrooms we’d visited. From the start, Jack was friendly, approachable and really easy to talk to. He was clearly very knowledgeable about the cars but what we appreciated most was how honest and genuine he was. There was no pushy sales pitch at all — he just listened to what we wanted, respected our budget and worked hard to find something that genuinely suited us.
He couldn’t have been more accommodating and made the whole process feel straightforward and stress-free. We’re so grateful for his help and wouldn’t hesitate to recommend Jack to anyone looking to buy a car.

Reply from Vertu Motors - Peugeot Banbury
Verity was extremely helpful from start to finish with my distance purchase, providing a video tour and offering to focus on any areas I requested and even going so far as to deliver the car herself,
The car was delivered in exactly the described conditions and so far shows no signs of any issues.
I wouldn't hesitate to recommend Vertu for your next car purchase.

Reply from Vertu Motors - Peugeot Banbury
I was looked after by the Peugeot sales team from the moment I stepped into the showroom.
They were very professional and managed my expectations extremely well and explained thoroughly all of the options and helped me to make my decision. They were not pushy in any way which I've experienced with other dealerships.
The whole process was quite long due to the paperwork, agreements, etc., but I felt well equipped to make the right decision especially as it is a large purchase!
Very professional and friendly.
A real pleasure to deal with.

Reply from Vertu Motors - Peugeot Banbury
It was amazing to see the staff how welcome their are with me , to see the experience they have and how nice they treat every client . Me personally i had a great time beeing there and manage to buy a car that completly exceed my expectation . I definetly come back there for the next upgrade

Reply from Vertu Motors - Peugeot Banbury
Quick and easy process! Turn around of 2-3 days to get my new car. Really
helpful salesmen , can’t be happier with my experience here

Reply from Vertu Motors - Peugeot Banbury
Jamie is an absolute credit to vertu in Banbury.
So refreshing to deal with someone with such personable skills.
Jasmin also was a wonderful person to deal with.
These guys truly deserve credit for their hard work and attitude.

Reply from Vertu Motors - Peugeot Banbury
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