Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a car through Vertu Peugeot Oxford with Daniel Whiting in September. He helped us with a second-hand car purchase and was very knowledgable, friendly, and efficient. We identified a small... See more
Company replied
Excellent service from Vertu Peugeot Oxford We had a very positive experience with Vertu Peugeot Oxford through the Motability Scheme. The whole process of getting our new Peugeot was smooth, profess... See more
Company replied
The sales team were friendly, knew their stuff and didn't try to sell us products we didn't want. They found us the car we wanted in Darlington (300 miles away) and delivered it down south at no cost... See more
Company replied
Company details
About Vertu Motors - Peugeot Oxford
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
370 Iffley Road, OX4 4AT, Oxford, Oxfordshire, United Kingdom
- 0344 659 4617
4.2
Great
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t use if you want car fixed
I booked my car in a week in advance to have a part fitted. When I turned up for the appointment, they told me they hadn’t even ordered the battery.
They asked who I’d spoken to when I made the booking. I couldn’t remember the person’s name, but I gave them the phone number I’d called. They then told me it wasn’t their number—even though it’s the number listed on their website.
Really disappointing service. If you’re looking for a garage that’s organised, helpful, and actually ready to fix your car when you arrive, I’d look elsewhere.
July 10, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1M1007 Kind regards, Kerry
Excellent Experience with Vertu Oxford
Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase of a new hire Peugeot E-3008.
The team managed to secure the colour car we wanted quickly, the purchase itself was pretty seamless and Sherazad himself was very easy to deal with. And as my wife remarked, he has tremendous teeth! :-)
Would thoroughly recommend.
June 13, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sherazed and the team. We hope to see you again soon. Happy motoring, Selina
Reply from Vertu Motors - Peugeot Oxford
Thank you for your kind feedback. We’re delighted to hear that you found the team helpful and friendly throughout your experience.
Kind regards,
Matthew
Top rating for buying a car
Ahmed Masood and his team are simply to best people to buy a car from. Knowledgeable, friendly and you genuinely feel that they're on your side and want to put the best deal together for you.
June 18, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Good afternoon Todd,
Thank you for your great feedback, it’s fantastic to hear Ahmed and the team made you feel supported and provided such a knowledgeable and friendly experience.
Kind regards,
Dean
Polite helpful staff
June 13, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Choosing a new car
The staff were very helpful and knowledgeable about their cars.
Zeeshan was excellent and helped us every step of the way
May 14, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi Michael
Thank you for your lovely feedback. We're really pleased to hear that you found the team so helpful and knowledgeable throughout your visit. It’s fantastic to know that Zeeshan was excellent and supported you every step of the way — your kind words will mean a great deal to him.
Kind regards
Dawn
Unecessary hick ups
There were difficulties during the sales process that could easily been avoided if more attention had been paid, having to chase to get things resolved took the shine off the experience. I felt it should not have been my role to chase the salesteam to ensure the car was perpared correctly and in a timely fasion.
May 14, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3D1405 Kind regards, Dean
This is the second car I have purchased…
This is the second car I have purchased amazing staff. Shout out Sherazard for helping me get the car i wanted.
May 8, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Dear Julie,
Thank you for your feedback. We’re delighted to hear you returned to purchase another car and that Sherazard was able to help you find the one you wanted.
Kind regards,
Danielle
Very disappointed took car for service…
Very disappointed took car for service 4 days ago it’s literally packed up. Taking it as far as I can been advised accordingly. Car only 3 years old , bought at the same place brand new.
April 22, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1D2204 Kind regards, Matthew.
Incredible service
Incredible service. Everyone was so helpful and knowledgeable. Kyser was very patient with me.
April 4, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi there,
Thank you so much for your wonderful feedback. We're thrilled to hear you received incredible service and that everyone was helpful and knowledgeable throughout your visit. It’s especially lovely to know that Kyser was patient and supportive—he’ll be delighted to hear your kind words.
If you need anything at all moving forward, we’re always here to help.
Kind regards,
Keith
Vertu Oxford
Cain is an excellent salesperson and our journey from initial review, test drive to purchase and showing us the features of the car the day we took delivery were above and beyond.
April 3, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi there
Thank you for sharing your review. I am really pleased to hear that Cain provided excellent support throughout your journey, from your initial visit and test drive through to the purchase and handover. It is great to know he went above and beyond to make everything clear and enjoyable for you. We appreciate your feedback.
Warm regards
Danielle
Excellent service from Vertu Peugeot…
Excellent service from Vertu Peugeot Oxford
We had a very positive experience with Vertu Peugeot Oxford through the Motability Scheme. The whole process of getting our new Peugeot was smooth, professional, and well handled from start to finish. A special mention to Cain Chand, who was exceptional throughout - friendly, patient, knowledgeable, and genuinely helpful at every stage. He made us feel supported and ensured everything was clearly explained, which gave us confidence and peace of mind. Thank you for making the experience such a pleasant one. We are very happy with our new vehicle and would gladly recommend Vertu Peugeot Oxford to others.
March 24, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that your experience with Vertu Peugeot Oxford through the Motability Scheme was smooth and professionally handled from start to finish. It’s wonderful to know that Cain provided exceptional support throughout the process — being friendly, patient, knowledgeable, and making sure everything was clearly explained so you felt confident and at ease.
We’re thrilled that you’re happy with your new Peugeot and truly appreciate your recommendation.
Kind regards,
Matthew
I understand that this is partly my…
I understand that this is partly my fault, as it was my first time having an MOT and service done this way. My car was collected from my home, and about an hour later I received a call saying that repairs were needed.
I was then told the cost would be £1,700. When I said that was too expensive, I was immediately offered a payment plan instead of a clear explanation of the work. Shortly after, I was told the total had actually increased to £2,130 because the service had not been included initially.
I was not clearly informed whether these repairs were necessary for the car to pass the MOT, and I also wasn’t asked about my existing warranty, which could have covered some of the costs.
Overall, this felt like a very opportunistic approach, focused on getting as much money as possible from the customer rather than providing transparent and honest service.
For this reason, I am giving a zero-star rating.
March 24, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi Jade, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some contact information we can certainly have this looked into further for you. Please quote ref TP1J2403 Kind regards, Keith
We found the car we where looking for...
We found the car we where looking for and they made the experience good and where not pushy. There was no problem to small for them to sort out, The manager was very helpful and the sales man kysar was very helpful in keeping us informed.
February 5, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Good afternoon Alex,
Thank you for sharing your experience. I’m really pleased to hear you found the right car and that the team at Peugeot Oxford made the whole process straightforward and comfortable. It’s great to know you never felt pushed and that even the small things were handled without any trouble.
I’m glad the manager was so supportive, and it’s fantastic to hear Kysar kept you well informed throughout — that kind of communication makes a big difference.
If there’s anything you need going forward, the team will always be happy to help.
Kind regards,
Dean
Straight-forward
Straight-forward, good prices, no upsell, good people - felt very well looked after by Sher Azad - and delighted with the car.
March 18, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you, Daniel, for taking the time to leave this excellent 5‑star review.
We’re delighted to hear that your experience at Peugeot Oxford was so straightforward, with great pricing and no pressure or upselling. It’s wonderful to know you felt well looked after by Sher Azad — your kind words will mean a great deal to him and the team. We’re also thrilled that you’re delighted with your new car.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Excellent Service
Dan was brilliant from start to finish. He offered me a test drive and went through all the information very clearly. I felt like he listened to what I needed and my budget and gave me good advice. I am very happy with the car I have purchased.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi Jessica,
Thank you for your fantastic 5-star review. We're delighted to hear that Dan was brilliant from start to finish and that he took the time to clearly explain everything, offer a test drive, and really listen to what you needed and your budget. It’s wonderful to know his advice helped you find a car you’re so happy with.
We truly appreciate you sharing your experience and are thrilled you’re pleased with your purchase.
Kind regards,
Liza
Consistently helpful
The staff [precisely Ahmed & Sher azad] at my local Vertu branch consistently demonstrate exceptional helpfulness and insight. They guided me without pressure, offering deals tailored to my individual preferences, and their honesty was highly valued.
However, there is an opportunity to enhance telephone communication to ensure easier access to the right people
February 23, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for taking the time to share your feedback. We’re really pleased to hear that Ahmed and Sher Azad have consistently provided helpful, honest and tailored support during your visits. It’s great to know you felt guided without any pressure and valued their insight throughout.
We also appreciate your constructive comment regarding telephone communication. Feedback like this is important and will be shared with the team so we can make improvements and ensure you can reach the right people more easily.
Kind regards, Keith
Absolutely amazing
Absolutely amazing. Totally hassle free. Cain was very welcoming, engaging, whilst remainingvery professional. I appreciated his recommendations based on what I was looking for.
The whole process was seamless.
March 10, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for your fantastic review. We’re delighted to hear that Cain made the experience completely hassle‑free and provided such a welcoming, engaging, and professional service. It’s great to know his recommendations helped you find exactly what you were looking for and that the whole process felt seamless.
Kind regards, Keith
My new Peugeot 2008
I would like to say a massive thank you for all of your input and support to Sherazad Hussain, Sales Advisor, Ahmed Masood, Business manager and of course Stephen Craig the General Manager at Vertu Motors Oxford! We picked up our new car yesterday, a and couldn't be happier. The communication leading up to collection day was fantastic—we felt supported and informed every step of the way. We’ve been coming here for years because the staff are so welcoming and genuine. I would Highly recommended this dealership. Thank you again for the excellent service.
March 4, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Hi Rachel,
Thank you so much for taking the time to leave such a wonderful and detailed review. We're absolutely delighted to hear how pleased you are with your new Peugeot 2008!
It’s fantastic to know that Sherazad, Ahmed and Stephen were all able to support you throughout the process and make everything smooth and enjoyable. Clear communication and a welcoming atmosphere are things we take great pride in, so it’s lovely to hear that you felt supported and informed every step of the way.
Your continued loyalty over the years means so much to the team, and we’re thrilled that your experience has once again been a positive one. Thank you for your high recommendation and your kind words — they really do make a difference.
Wishing you many happy miles in your new car!
Kind regards,
Liza
Daniel whiting is good at helping me…
Daniel whiting is good at helping me figure out what kinda car would be best for me ,price ranges, Daniel and his team were amazing with what they do .
February 27, 2026
Unprompted review
Reply from Vertu Motors - Peugeot Oxford
Thank you for your great feedback! It’s wonderful to hear that Daniel helped you find the right car and guided you through the options and price ranges. We’re delighted you found the whole team amazing to deal with.
Kind regards, Keith
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.