Great service, kept in touch and were really helpful Shout out to Ben at Vauxhall in Chesterfield for his great attitude and friendly demeanour
Company replied
Location
Switch locationChatsworth Road 464, S40 3BD Chesterfield, North East Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a new car from the Chesterfield branch. I dealt with Ryan Drew. Really helpful sales person, kept me informed all the way whilst I waited for the car to come from the factory. Smooth hand... See more
Company replied
Having used this garage for many years now I have been trying to sort out some things re a newer car and what to do re plans and service etc. I saw Simon who was absolutely wonderful. He was... See more
Company replied
Ryan drew was great and helped us sort out part x and our new car…we would definitely go back to him and Vertu chesterfield again and would recommend to friends and family
Company replied
Company details
About Vertu Motors - Vauxhall Chesterfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Chatsworth Road 464, S40 3BD, Chesterfield, North East Derbyshire, United Kingdom
- 0344 659 6686
4.6
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, kept in touch and were really helpful
Shout out to Ben at Vauxhall in Chesterfield for his great attitude and friendly demeanour
July 8, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Purchased a new car from the Chesterfield branch
Purchased a new car from the Chesterfield branch. I dealt with Ryan Drew. Really helpful sales person, kept me informed all the way whilst I waited for the car to come from the factory. Smooth handover great customer service.
July 1, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good morning Sean,
Thank you for your fantastic feedback, it’s great to hear Ryan kept you informed throughout and made the whole process smooth and straightforward. We’re pleased you received such great customer service and enjoyed an easy handover of your new car.
Kind regards,
Dean
Ryan was great
Ryan drew was great and helped us sort out part x and our new car…we would definitely go back to him and Vertu chesterfield again and would recommend to friends and family
June 24, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Hi Jodie,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Ryan provided such great support in helping you with both your part exchange and your new car purchase. It’s wonderful to know you had such a positive experience and would choose to return in the future.
Your recommendation means a great deal to us, and we truly appreciate you sharing your feedback.
Kind regards,
Liza
Amazing experience, will be back!
I bought a car with the help of Al Prior. Al was amazing, he talked me through every step and listened to exactly what I wanted and delivered on all of it! I’m really happy with my car, it’s exactly what I wanted and for a price which was really reasonable for the level of service I received. Going to car dealerships as a young woman can sometimes be a bit scary and I often feel like I’ll just be ripped off but with Al it didn’t feel like this at all. I’ll definitely be back to see Al when I want a new car!
June 17, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Hi Olivia,
Thank you for your fantastic 5-star review!
We’re so pleased to hear Al provided such a supportive and attentive experience, really listening to what you wanted and delivering on it. It’s especially great to know you felt comfortable and confident throughout – that’s exactly the experience we want every customer to have.
We’ll be sure to share your kind feedback with Al, and we look forward to welcoming you back when you’re ready for your next car!
Kind regards,
Kerry
Gemma from vertu chesterfield has been…
Gemma from vertu chesterfield has been very patient and brilliant throughout the whole process.
she's a credit to vertu
June 4, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Hi Matt,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Vauxhall Chesterfield.
It’s wonderful to know that Gemma was so patient and supportive throughout the entire process. Your kind words about her being a credit to Vertu will mean a great deal, and she’ll be thrilled to read your feedback.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Alan got us over the finish line.
Alan found out what we were looking for and eventually got us over the finish line.
May 21, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Hi Anthony
Thank you for your lovely feedback. We're really pleased to hear that Alan took the time to understand what you were looking for and stayed with you throughout the journey to get everything over the finish line.
That kind of commitment and customer‑focused approach makes all the difference, and your kind words will mean a great deal to him.
Looked after really well
Looked after really well, well organised and delivered what was agrreed
May 21, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Fantastic Customer Service
I had an absolutely fantastic experience with Al at Vertu Chesterfield. The whole process of purchasing my new car was smooth and very fast. I am absolutely delighted with my new car and the excellent customer service provided throughout from start to finish. I would definitely recommend anyone who is looking for a new car to pay them a visit!
May 13, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon Emily,
Thank you for your fantastic review. It’s great to hear that Al made the whole process smooth and quick, and that you’re absolutely delighted with your new car. Providing excellent service from start to finish is exactly what we aim for, and we really appreciate your recommendation.
Kind regards,
Dean
Fantastic service and professionalism…
Fantastic service and professionalism yet again from the amazing Alan and Sam!!!! Honestly when I say they go above and beyond they really do! Nothing is ever to much trouble for them and will do whatever the can to help! Would not go anywhere else! Thank you ☺️
April 28, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Hi Laura
Thank you so much for your fantastic feedback. We're delighted to hear that you once again received outstanding service and professionalism from Alan and Sam. It’s wonderful to know they consistently go above and beyond, and that nothing is ever too much trouble — exactly the level of care we aim to provide.
Your loyalty and kind words truly mean a great deal to the team. Thank you for choosing us time and again ☺️
Kind regards
Dawn
Buying a car.
Staff were very friendly. Service was very quick and efficient.
April 14, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Dear Simeon,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found the staff friendly and that the service you received was quick and efficient.
Your comments are very much appreciated and will be shared with the team at Vauxhall Chesterfield. Thank you again for choosing us.
Kind regards,
Liza
Having used this garage for many years…
Having used this garage for many years now I have been trying to sort out some things re a newer car and what to do re plans and service etc.
I saw Simon who was absolutely wonderful. He was very pleasant and extremely helpful. I felt I could trust him and what he said.
I would definitely recommend Chesterfield Vertu dealership on Chatsworth Road to anyone wanting advice, service/MOT or purchasing a car to all.
Thank you Simon especially.
April 20, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Dear Ja Pat,
Thank you for taking the time to share your feedback and for your continued loyalty to our dealership over the years. We’re delighted to hear that your recent visit was such a positive experience.
Your kind comments about Simon are greatly appreciated. It’s wonderful to know that he was pleasant, extremely helpful, and able to provide advice you felt confident and comfortable trusting. That level of service is exactly what we strive to offer.
Thank you for your recommendation of Vertu Vauxhall Chesterfield on Chatsworth Road. We truly value your support and look forward to welcoming you again in the future.
Kind regards,
Liza
Looking for a car? Try Vertu Chesterfield.
I'd suggest Vertu Vauxhall Chesterfield to a friend because the staff are very friendly and helpful. They are knowledgeable about the cars and associated products. Nothing is too much trouble. Ben was very approachable and friendly and maintained contact throughout the process. There were no hard sell tactics employed, which is always a positive. Fully recommended.
March 25, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon Craig,
Thank you for the recommendation and for sharing such positive feedback. It’s great to hear that the team at Vauxhall Chesterfield made the process friendly, helpful and pressure-free. I’m pleased Ben kept in touch throughout and made everything straightforward, with no hard sell.
Kind regards,
Dean
Reply from Vertu Motors - Vauxhall Chesterfield
Hi CR,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that Rhys, Ryan and Gemma were so helpful during your visit to Vertu Vauxhall Chesterfield.
Your kind feedback means a great deal to the team, and we truly appreciate you sharing your experience.
If there’s anything more we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
A good job from start to finish
We were very well looked after. very friendly and professional service. The car was well prepared and everything explained well.
March 24, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Thank you for taking the time to share your feedback. We’re delighted to hear that you were so well looked after and that you found the service both friendly and professional. It’s also great to know the car was well prepared and that everything was clearly explained — providing clarity and confidence is exactly what we aim for.
We truly appreciate your custom and hope you enjoy every moment with your new vehicle.
Kind regards,
Keith
Friendly and helpful
The young man who dealt with us was very friendly and helpful and not at all pushy. He showed us around the available vehicles there and when none were catching the eye he found exactly what I was looking for at another branch and got it over for me. He kept me informed through the process and was again helpful when we went to collect it.
March 17, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon Sue,
Thank you for sharing your lovely feedback. I’m really pleased to hear the service you received was friendly, helpful, and never pushy — exactly how it should be.
It’s great that the team member took the time to show you the available vehicles, and when nothing felt quite right, went the extra mile to track down the perfect one from another branch. Keeping you updated throughout and supporting you again on collection day shows real care and attention to your experience.
I’m delighted you found the right car with the right support.
Kind regards,
Dean
Ben was helpful and reassuring
Ben was helpful and reassuring. Deal completed as quickly as expected
March 11, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon Nigel,
Thank you for sharing your feedback. I’m really pleased to hear Ben was helpful and reassuring throughout your visit, and that everything was completed as quickly as you expected. It’s great to know the process felt smooth and straightforward.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
Excellent purchase experience
Your sales manager was excellent. He was very thorough and explained everything in the fullest detail. There was no pressure to buy. He identified the correct vehicle for me. It was a pleasure to deal with him and I hope to do so again next time I change cars.
March 6, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon John,
Thank you for your review. We're really pleased to hear how well you were supported throughout your visit. It’s great to know the sales manager took the time to go through everything clearly and in detail, without any pressure, and helped you find the right vehicle for your needs. We're delighted the experience was such a positive one, and it means a lot that you’d be happy to return when it’s time for your next car.
Kind regards,
Dean
Awful experience with Vertu
Awful experience with Vertu. I would not buy from them again or recommend them.
January 26, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1B0803 Kind regards, Matthew.
I bought a new Grandland Ultimate from…
I bought a new Grandland Ultimate from Vertu vauxhall Chesterfield.
The process and customer care was excellent and cannot rate them highly enough.
All the staff were amazing from the dealership to admin staff on the phone and especially Alan, who made sure everything went through smooth and was the best car salesman ive dealt with. Honest and working for the customer.
Will 100% be coming back for my next car!
Rich
February 20, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Thank you for sharing your experience, Rich. We’re thrilled to hear that your Grandland Ultimate purchase went so smoothly and that the customer care you received stood out from start to finish. It’s wonderful to know the whole team — from the dealership to the admin staff — made such a positive impression.
A special thank you for your kind words about Alan. We’re delighted to hear he provided honest, customer‑focused support and helped ensure everything went through seamlessly.
We really appreciate your recommendation and look forward to welcoming you back for your next car.
Many thanks,
Chloe
Yet another great experience
Yet another great experience you are made to feel at home at chesterfield vauxhall no pushy sales thankyou to the sales team
January 30, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Chesterfield
Good afternoon, Thank you for sharing your feedback. We’re really pleased to hear you had yet another great experience at Chesterfield Vauxhall and that the team made you feel completely at home. It’s wonderful to know you never felt any pressure and were able to enjoy a relaxed, friendly visit.
Thank you again for your kind words — the sales team will really appreciate them. Kind regards, Kerry
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.