Vertu Motors - Vauxhall Harlow Reviews 6

TrustScore 4 out of 5

4.2

Edinburgh Way, CM20 2DS Harlow, Essex, GB


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Rated 5 out of 5 stars

I’d like to thank the Team at Vertu motors Harlow. In particular I’d like to thank Georgia Booker for hearing me out and finding me a car that I’m proud to drive and that I’m so happy to have. She did... See more

Company replied

Rated 5 out of 5 stars

Great experience of renewing my lease agreement. Joe took time to go through options with no hard sell. Explained extra packages available. Easy to contact, and answered my questions. Love the car... See more

Company replied

Rated 5 out of 5 stars

Georgia was amazing helping me find a car. She was super helpful and very knowledgeable. Thank you so much I love my new car

Company replied

Rated 5 out of 5 stars

Amazing experience from the day I attended with my wife to look for a new car Georgia Booker helped us look and found me the perfect car, made us feel very comfortable and that she was genuinely there... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Vauxhall Harlow

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Edinburgh Way, CM20 2DS, Harlow, Essex, United Kingdom

  • 0344 659 6923

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’d like to thank the Team at Vertu…

I’d like to thank the Team at Vertu motors Harlow. In particular I’d like to thank Georgia Booker for hearing me out and finding me a car that I’m proud to drive and that I’m so happy to have. She did an amazing job and explained everything clearly so that I could understand it as a first time car buyer from a dealership. She couldn’t be more accommodating and really did help me. Hundred percent recommend.

May 11, 2026
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Good afternoon Bailie,

Thank you for your review. It’s great to hear how supported you felt as a first‑time car buyer and that Georgia took the time to listen, explain everything clearly, and help you find a car you’re genuinely proud to drive. Making the process comfortable and easy to understand is so important, and your recommendation is really appreciated.

Kind regards,
Dean

Rated 5 out of 5 stars

Georgia Booker

Georgia was amazing helping me find a car. She was super helpful and very knowledgeable. Thank you so much I love my new car

April 9, 2026
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Thank you so much for your lovely feedback. We’re delighted to hear that Georgia was amazing in helping you find the right car and that her knowledge and supportive approach made such a positive difference.
She’ll be thrilled to know how much you appreciated her help, and we’re so pleased to hear that you love your new car. Thank you again for choosing us and for taking the time to share your experience.
Kind regards,
Keith

Rated 5 out of 5 stars

Great experience of renewing my lease…

Great experience of renewing my lease agreement. Joe took time to go through options with no hard sell. Explained extra packages available. Easy to contact, and answered my questions.

Love the car - everything I was looking for. Recommend!

March 7, 2026
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Thank you for taking the time to share your feedback. We’re delighted to hear that renewing your lease agreement was such a smooth experience. Joe will be thrilled to know his clear explanations, no-pressure approach, and quick communication made the process easier for you.
It’s great to hear you love the new car and that it’s everything you were looking for. We really appreciate your recommendation.
If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,

Rated 5 out of 5 stars

Amazing experience 100% recommend

Amazing experience from the day I attended with my wife to look for a new car Georgia Booker helped us look and found me the perfect car, made us feel very comfortable and that she was genuinely there to help us. I was waiting for my car to arrive but unfortunately had a crash and my old car was written off, I called Georgia to see if anything could be done quicker as I needed a car and she didnt hesitate getting to work with her team to try and find me something that I was happy with and that didnt cost too much more. Within minutes they had found me another car and the paper work was completed with me so that I could pick the car up the next working day, with the team all helping out to make sure I could get it as soon as possible. I cannot fault the service I received and have already recommended my family and friends.

November 10, 2025
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Good morning Amber. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to them to share your experience with Georgia and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish!!

September 24, 2025
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Zac made us feel welcome and didn't…

Zac made us feel welcome and didn't push us into making a decision there and then.

September 4, 2025
Unprompted review
Vertu Motors  - Vauxhall Harlow logo

Reply from Vertu Motors - Vauxhall Harlow

Thank you so much for your kind words! We are so happy to hear that Zac was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

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