Great service at vertu motors Hexham. We have been going there for over 10 years seeing same salesman Simon Hunter he is so helpful and knows exactly what we want. Service team are also helpful. W... See more
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From beginning to onward going my car with Daniel has been fantastic Dan is a credit to his job Immaculate Friendly, confident. Gave first class care and compassion on my motorbility jour... See more
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Just bought my next car from Vertu Hexham. Fantastic service from start to finish. Daniel the sales rep was lovely and answered every question and sorted any problem out straight away . Definitely rec... See more
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The salesman Daniel Day was excellent, he kept us updated at all times. He has been a great help to us in buying this vehicle and still remains in touch, with any questions we might have. The vehicle... See more
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Company details
About Vertu Motors - Vauxhall Hexham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Alemouth Road, NE46 3PJ, Hexham, Northumberland, United Kingdom
- 0344 659 6941
4.8
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Friendly and professional staff
Friendly and professional staff. Good all round prices and benefits
February 19, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Hi Mike,
Thank you for the great feedback. We’re really pleased to hear you found our team friendly and professional, and that you were happy with the prices and benefits on offer.
We appreciate you taking the time to leave a review and hope to welcome you back again soon.
Kind regards,
Kerry
Brilliant service
Simon was very helpful and pleasant to talk to when helping us choose a new car. All the information was explained clearly and the whole process was smooth.
February 13, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Good afternoon Ray,
Thank you for taking the time to leave your review.
I’m really pleased to hear that Simon was so helpful and easy to talk to while you were choosing your new car. It’s great that everything was explained clearly and the whole process felt smooth from start to finish.
Your feedback will mean a lot to the team at Vauxhall Hexham.
Kind regards,
Dean
New Berry Red Corsa bought with Motability
I bought a berry red Corsa at Hexham Vertu Vauxhall on motability.
My experience was amazing with the salesman who kept me informed throughout and was available if I needed to speak with him. The car took around 3 months or just less to get to me,it did need to have hand controlsa fitted.
The sales man was very professional,friendly and courteous and answered any questions i had.
My new car was unvieled from a red blanket!! The sales man went above and beyond,in my view,he took me thro the control panel on the car,drove me to a quiet area to have a bit practice. T his didn't work out initially as the hand controls did not work. Back to the garage we went,all sorted quickly with a phone call,I was taken back out again to have a practice- AMAZING.
I would certainly recommend Vertu Vauxhall Hexham.
February 17, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Good afternoon Susan,
Thank you for sharing such a lovely and detailed review.
I’m really pleased to hear how well you were looked after throughout your Motability purchase. It’s great that the team kept you fully informed, were always available when you needed them, and made the whole process feel smooth and supportive.
The extra care taken by your salesperson really shines through — from unveiling your new Corsa, to guiding you through the controls, and even taking you out to practise driving. It’s reassuring to hear that the hand‑control issue was sorted quickly and that you were able to get back out on the road with confidence.
Your recommendation for Vertu Vauxhall Hexham means a lot, and I know the team will be delighted to read your comments.
Kind regards,
Dean
Vitara
Whole process was dealt with professionally and with no 'hard sell'. A nice car at a good price. Very pleased with my purchase
February 17, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Hi Audrey,
Thank you for your lovely review. We're delighted to hear you found the process professional and pressure free. It's great to know you're pleased with your Vitara and the price too.
Enjoy your new car, and thank you for choosing us!
Kind regards,
Danielle
Helpful sales service
Really helpful sales service from Simon - nothing was too much trouble - very patient with all my questions and concerns
February 10, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Hi Jean,
Thank you for leaving this review. We are so pleased to hear that you received such helpful service from Simon. It is great to know that nothing was too much trouble and that he was patient with all your questions and concerns.
Your feedback is very much appreciated.
Kind regards,
Danielle
Best car buying experience
From reserving my car to driving it away the same day nothing could be faulted. The car was waiting for me when I arrived Emilian was helpful in explaining everything and did not push anything. Once we’d bought the car it was cleaned again and then all the functions were demonstrated before I set off. I honestly think Vertu Hexham have mastered perfect car selling. Thank you
February 3, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for sharing such a brilliant review. It’s fantastic to hear how smooth and effortless the whole experience felt for you — from reserving the car to driving it home the very same day. Having the car prepped and ready on arrival sets the tone, and it sounds like Emilian delivered exactly the kind of friendly, informative support that makes the process enjoyable rather than stressful.
The extra care — cleaning the car again, taking the time to walk you through all the features, and keeping everything pressure‑free — really shows how committed the team is to doing things properly. Your comment about Vertu Hexham having “mastered perfect car selling” is high praise, and I’m sure it’ll mean a lot to them.
Enjoy the new car and the confidence that came with such a great experience
Kind regards,
Matthew
Vauxhall Hexham
We have just taken delivery of our lovely new Vauxhall Frontera electric car from Vauxhall Hexham (Vertu Motors). The purchasing experience was greatly enhanced by the superb customer service that we received from the entire team at Vauxhall Hexham. Our main contact was senior sales executive Simon Hunter. Simon provided an outstanding personal service, which included regular updates on delivery of our new car, and valuable advice and assistance throughout the entire buying process. The excellent level of service has convinced me and my wife that we made the correct decision to purchase through Vauxhall Hexham and that any required after sales advice shall be freely available from Simon.
January 21, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Nothing less than perfect
Nothing less than perfect. I love my new Frontera, thank you ❤️. Amazing service from all involved at Vertu Hexham as always can't fault it. Thanks again Simon and Gary.
January 10, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Fantastic service from start to finish
Fantastic service from start to finish. Making the change to an electric vehicle everything was fully explained and nothing was too much trouble. Special mention to sales executive Daniel Day at Vertu Vauxhall Hexham. Top man.
December 22, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
From start to finish they made my…
From start to finish they made my experience so easy and enjoyable, was well looked after , they did a brilliant job of getting me my car . Would definitely use them again
December 29, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Refreshing change.......
Had a very positive experience with Vertu. Daniel, the salesman, was polite, attentive, informative and not at all pushy. He made the whole car buying experience very straight forward and relaxing. I would certainly recommend them to anyone wanting a new or used car.
November 19, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Friendly staff who took time to ensure…
Friendly staff who took time to ensure my requirements were met
November 19, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service from Vertu
Excellent service from Vertu. Daniel Day guided me through the entire experience, explaining everything as he went along. Could not have hoped for better/
November 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Amazing customer service
Amazing customer service. Was really impressed. Simon kept me informed with everything , every step of the way. Thank you so much.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Friendly and experienced
Wow, what can I say, enquirey to car delivery, 5 days, omg, professional, courteous and totally experienced, ask for Daniel Day, answered all questions I had about the car , follow up call after delivery , not just take your money and run, made you feel part of the vauxhall family, thanks Daniel
October 22, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Mg zs
Well this is the second car we have bought from vertu ,after the first experience was excellent we had a look at what was on offer after we paid off our other car and fancied something abit newer, as like the first time service was very good with very friendly staff and extremely helpful,if i could give a shout too Vertu Hexham for a brilliant experience cheers Gareth and Moira
October 11, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Good morning. Thank you so much, Gareth and Moira, for your kind words and continued loyalty — it means the world to us! We're thrilled to hear that your second experience with Vertu Hexham was just as positive as the first. Your shout-out to the team is truly appreciated, and we’ll be sure to pass it on. Enjoy your new car, and we look forward to welcoming you again in the future! Kind regards, Kerry
Grandland Purchase
Friendly sales staff who I have dealt with for a number of years now. They know my requirements and the car I bought ticked all the boxes.
September 23, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Great experience from Vertu Hexham
Great experience from Vertu Hexham, especially Daniel Day who went above and beyond to get my new car ready and delivered too!
September 29, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Good morning Emily. Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Vauxhall is the way to go!
Vauxhall gave always been very professional and they follow up on everything. And call you back efficiently. I walked in for a mot cane out with a new car!!
September 26, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Brilliant service from start to finish…
Brilliant service from start to finish from Daniel at Hexham branch. The whole
procedure was very straightforward. Daniel has renewed my faith in a new car purchase and would recommend him and the Vertu team wholeheartedly.
September 24, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Hexham
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Daniel and the team. We hope to see you again soon. Happy motoring, Chloe
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