Great service at vertu motors Hexham. We have been going there for over 10 years seeing same salesman Simon Hunter he is so helpful and knows exactly what we want. Service team are also helpful. W... See more
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Great service at vertu motors Hexham. We have been going there for over 10 years seeing same salesman Simon Hunter he is so helpful and knows exactly what we want. Service team are also helpful. W... See more
Company replied
From beginning to onward going my car with Daniel has been fantastic Dan is a credit to his job Immaculate Friendly, confident. Gave first class care and compassion on my motorbility jour... See more
Company replied
The salesman Daniel Day was excellent, he kept us updated at all times. He has been a great help to us in buying this vehicle and still remains in touch, with any questions we might have. The vehicle... See more
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Just bought my next car from Vertu Hexham. Fantastic service from start to finish. Daniel the sales rep was lovely and answered every question and sorted any problem out straight away . Definitely rec... See more
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Alemouth Road, NE46 3PJ, Hexham, Northumberland, United Kingdom
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Vauxhall gave always been very professional and they follow up on everything. And call you back efficiently. I walked in for a mot cane out with a new car!!

Reply from Vertu Motors - Vauxhall Hexham
Brilliant service from start to finish from Daniel at Hexham branch. The whole
procedure was very straightforward. Daniel has renewed my faith in a new car purchase and would recommend him and the Vertu team wholeheartedly.

Reply from Vertu Motors - Vauxhall Hexham
Sale's Experience at Vertu Hexham.We found the staff at the Hexham branch very friendly and professional, they ironed out all my concerns until the sale was completed.They also discovered our car which we were renewing was not MOTd ,this was a Saturday the car was booked in and tested on the Monday. Good service.

Reply from Vertu Motors - Vauxhall Hexham
I sent an enquiry in for the car I liked and quickly had a phone call to arrange a viewing and test drive of the car. We used the Hexham branch and Simon dealt with our sale. He was great. Very down to earth, knowledgable about the car and products he had and negotiated a plan that worked for us. Elliot was also able to help with flexibility on the car when it came to the finance agreements. He was also approachable and friendly. Great service overall.

Reply from Vertu Motors - Vauxhall Hexham
Excellent professional and friendly service.

Reply from Vertu Motors - Vauxhall Hexham
The salesman Daniel Day was excellent, he kept us updated at all times. He has been a great help to us in buying this vehicle and still remains in touch, with any questions we might have. The vehicle was reserved by us on the 9th August 25 and delivered to us on the 17/9/25. This was because of problems with Vauxhall themselves, beyond Daniel's control, concerning a software update which was needed to put the car on the road.

Reply from Vertu Motors - Vauxhall Hexham
The staff are very welcoming, knowledgeable and very helpful. They are always prepared to go the extra mile to make all aspects of buying a vehicle smooth and simple.

Reply from Vertu Motors - Vauxhall Hexham
As usual, the service was exceptional. Nothing was too much, everything explained fully and the sales team went out of their way. The whole experience was great and the new vehicle met all of my expectations.

Reply from Vertu Motors - Vauxhall Hexham
No fuss, straight to the point in explaining everything. Speedy responses.

Reply from Vertu Motors - Vauxhall Hexham
Absolutely amazing customer service from Simon at vauxhall Hexham .

Reply from Vertu Motors - Vauxhall Hexham
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