Vertu Motors - Vauxhall Macclesfield Reviews 9

TrustScore 4.5 out of 5

4.3

Brindley Way, Lyme Green Business Park, SK11 0TB Macclesfield, Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of th... See more

Company replied

Rated 5 out of 5 stars

Josef Savage Sales Executive, went over and above to find a replacement car when our car was written off due to a car accident. Fantastic service! Vertu look after Joe, he is BRILLIANT!

Company replied

Rated 5 out of 5 stars

Excellent service and advice. Staff very friendly and knowledgeable, and made the whole process of buying a car simple and straightforward. Zac (sales) was very polite, friendly, approachable and help... See more

Company replied

Rated 4 out of 5 stars

The staff were flexible and accommodating with our requests. Easy to talk to and no complaints

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Vauxhall Macclesfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Brindley Way, Lyme Green Business Park, SK11 0TB, Macclesfield, Cheshire, United Kingdom

  • 0344 659 7240

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

April 6, 2026
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Good morning,

Thank you for your review. I’m really pleased to hear you received great service and appreciate you taking the time to share your feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Josef made the process so simple and…

Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of the car and set things up for me. I'd definitely use Vertu Vauxhall Macclesfield again. Thanks for a lovely experience!

April 10, 2026
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Hi there,
Thank you for your lovely feedback. We're delighted to hear that Josef made the whole process so simple and quick, taking care of the finance, keeping you fully updated, and ensuring everything was ready for collection. It’s great to know he was thorough in explaining all the details and features of your new car and even set things up for you.
We're thrilled you’d choose Vertu Vauxhall Macclesfield again — your kind words truly mean a lot.
Kind regards
Dawn

Rated 5 out of 5 stars

Great experience

Amazing from start to finish. Thank you.

March 2, 2026
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Hi Mike,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience was amazing from start to finish. Feedback like yours means a great deal to the team at Vertu Vauxhall Macclesfield.
Thank you for choosing us!
Kind regards,
Liza

Rated 4 out of 5 stars

The staff were flexible and…

The staff were flexible and accommodating with our requests.
Easy to talk to and no complaints

February 12, 2026
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Good afternoon Keith,
Thank you for your review. It’s great to hear that the team were flexible, accommodating, and easy to talk to — we really appreciate your feedback.
Kind regards,
Dean

Rated 5 out of 5 stars

A very positive experience

A very positive experience. I had a rough idea of the vehicle i wanted and Josef was very helpful. I would highly recommend

January 3, 2026
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Good afternoon Jake. Thank you so much for your kind words! We are so happy to hear that Josef was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Great Service!

Josef Savage Sales Executive, went over and above to find a replacement car when our car was written off due to a car accident. Fantastic service!
Vertu look after Joe, he is BRILLIANT!

December 31, 2025
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Thank you so much for your kind words! We are so happy to hear that Josef was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

Josef was great ❤️

December 2, 2025
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. Staff very friendly and knowledgeable, and made the whole process of buying a car simple and straightforward. Zac (sales) was very polite, friendly, approachable and helpful. Would recommend and go there again

October 18, 2025
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Thank you so much for your kind words! We are so happy to hear that Zac was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Customer care excellent

Customer care excellent, nothing too much trouble for the Sales team. Josef super quick and knowledgeable to get me on the correct deal with the right car, David sorting out the finance/ insurance and petrol so I could get the car within a week and Jonathon sealing the deal and answering my multiple questions, Including a servicing contract and making me feel at ease and then running through everything on the car and connecting my phone up to the car for me. Top notch all of them.

October 11, 2025
Unprompted review
Vertu Motors  - Vauxhall Macclesfield logo

Reply from Vertu Motors - Vauxhall Macclesfield

Good morning, Mark. Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look