Went in for a Citroën recall today. Excellent communication from start to finish. Booking was easy, recieved at reception by Charlotte, very friendly and professional. Left the keys went home. Communi... See more
Company replied
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Went in for a Citroën recall today. Excellent communication from start to finish. Booking was easy, recieved at reception by Charlotte, very friendly and professional. Left the keys went home. Communi... See more
Company replied
What a refreshing change from other local car dealerships. Ian Earle’s is a credit to Vertu. Very knowledgeable about the product, was able to answer all our questions. A very pleasant experience, th... See more
Company replied
Firstly excellent exchange rate for my old VW Polo, came out with a gleaming nearly new VW Golf all within 4 hours. Special mention to Iain and Nick at Vertu Vauxhall Northampton for their humour and... See more
Company replied
My experience with Vauxhall Northampton was exceptional. Zaayan was a great person to deal with going beyond my expectations, I couldn't recommend him enough. He was not pushy, listened to my needs an... See more
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Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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He was very helpful and friendly and gave all the information I needed. I would recommend to other people

Reply from Vertu Motors - Vauxhall Northampton
Kwame was excellent throughout the whole sale process, he made it stress free and explained everything thoroughly!

Reply from Vertu Motors - Vauxhall Northampton
I am a motability customer. I've have moved from Northampton to Bicester, but still choose to use this dealership. All the staff are fantastic, warm, friendly, helpful, considerate & professional. Ashley (the motability specialist), is a fantastic member of staff & a credit to the dealership. He goes above & beyond to help, advise & tailor his services to your needs. Can't recommend this dealership highly enough. Thank you.

Reply from Vertu Motors - Vauxhall Northampton
Service with a 'Smile' No pressure with sales, helpful staff and help throughout buying procedure.

Reply from Vertu Motors - Vauxhall Northampton
Very good experience! Kwame was very helpful and made the process really easy and stress free!! Really happy!!

Reply from Vertu Motors - Vauxhall Northampton
All the staff were great very friendly and courteous, especially Kwame and Ed who clearly made me feel my custom was valued

Reply from Vertu Motors - Vauxhall Northampton
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