Vertu Motors - Vauxhall Northampton Reviews 

47
TrustScore 4.5 out of 5

4.3

Carousel Way, NN3 9HG Northampton, Northamptonshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in for a Citroën recall today. Excellent communication from start to finish. Booking was easy, recieved at reception by Charlotte, very friendly and professional. Left the keys went home. Communi... See more

Company replied

Rated 5 out of 5 stars

What a refreshing change from other local car dealerships. Ian Earle’s is a credit to Vertu. Very knowledgeable about the product, was able to answer all our questions. A very pleasant experience, th... See more

Company replied

Rated 5 out of 5 stars

Firstly excellent exchange rate for my old VW Polo, came out with a gleaming nearly new VW Golf all within 4 hours. Special mention to Iain and Nick at Vertu Vauxhall Northampton for their humour and... See more

Company replied

Rated 5 out of 5 stars

My experience with Vauxhall Northampton was exceptional. Zaayan was a great person to deal with going beyond my expectations, I couldn't recommend him enough. He was not pushy, listened to my needs an... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Vauxhall Northampton

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom

  • 0344 558 7301

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(47)

13,190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

He was very helpful and friendly and gave all the information I needed. I would recommend to other people

November 12, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Kwame was excellent throughout the…

Kwame was excellent throughout the whole sale process, he made it stress free and explained everything thoroughly!

October 24, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Good morning, Chyna. Thank you so much for your kind words! We are so happy to hear that Kwame was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

I am a motability customer

I am a motability customer. I've have moved from Northampton to Bicester, but still choose to use this dealership. All the staff are fantastic, warm, friendly, helpful, considerate & professional. Ashley (the motability specialist), is a fantastic member of staff & a credit to the dealership. He goes above & beyond to help, advise & tailor his services to your needs. Can't recommend this dealership highly enough. Thank you.

October 20, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Good afternoon Joanne. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ashley and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Service with a 'Smile' No pressure with…

Service with a 'Smile' No pressure with sales, helpful staff and help throughout buying procedure.

October 10, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Good afternoon Mike. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Very good experience

Very good experience! Kwame was very helpful and made the process really easy and stress free!! Really happy!!

September 18, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Good morning Lucy. Thank you so much for your kind words! We are so happy to hear that Kwame was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Friendly with absolutely no pressure

All the staff were great very friendly and courteous, especially Kwame and Ed who clearly made me feel my custom was valued

September 18, 2025
Unprompted review
Vertu Motors  - Vauxhall Northampton logo

Reply from Vertu Motors - Vauxhall Northampton

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kwame, Ed and the team. We hope to see you again soon. Happy motoring, Kerry

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look