We bought our Volvo XC40 from Vertu, and Libby was incredibly helpful from our very first enquiry right through to after delivery. Being based in Edinburgh, purchasing from the other end of the cou... See more
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We bought our Volvo XC40 from Vertu, and Libby was incredibly helpful from our very first enquiry right through to after delivery. Being based in Edinburgh, purchasing from the other end of the cou... See more
Company replied
Fantastic customer service from everyone at this dealership. I picked up my 11 year old XC60 from them yesterday after its service, MOT & a couple of repairs. My car feels like new again, even... See more
Company replied
I would like to thank all at Vertu motor Barnstaple. The service I received from the dealership was excellent. Andy the sales rep was brilliant throughout the whole process nothing was to much tr... See more
Company replied
Excellent service from Vertu Barnstaple. Very professional, competent sales person.They dealt with all my questions and queries promptly and took their time to explain everything regarding the vehicl... See more
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Lauder Lane, Roundswell, EX31 3TH, Barnstaple, Devon, United Kingdom
Replied to 96% of negative reviews
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Polite, experienced staff who gave me the right car at the right price

Reply from Vertu Motors - Volvo Barnstaple
Excellent service from Vertu Barnstaple.
Very professional, competent sales person.They dealt with all my questions and queries promptly and took their time to explain everything regarding the vehicle I purchased.

Reply from Vertu Motors - Volvo Barnstaple
Fantastic customer service from everyone at this dealership.
I picked up my 11 year old XC60 from them yesterday after its service, MOT & a couple of repairs.
My car feels like new again, even with over 127k miles on the clock.
Kelly & Rachel were so friendly and helpful.
I love this dealership in Barnstaple. I feel that they are genuinely honest and just so welcoming every time my car (& my partner’s XC90) goes in.
Always my first choice for maintenance, and it will be when it comes to buying a newer car too.

Reply from Vertu Motors - Volvo Barnstaple
We bought our Volvo XC40 from Vertu, and Libby was incredibly helpful from our very first enquiry right through to after delivery. Being based in Edinburgh, purchasing from the other end of the country felt a little daunting at first, but Libby made the whole process simple. She kept in touch, guided us every step of the way, and even arranged delivery just a few days after we paid our deposit.

Reply from Vertu Motors - Volvo Barnstaple
I would like to thank all at Vertu motor Barnstaple.
The service I received from the dealership was excellent.
Andy the sales rep was brilliant throughout the whole process nothing was to much trouble his knowledge and patience when explaining the cars features was outstanding.
Purchasing my new volvo was a very pleasant experience would highly recommend using this dealership.
Steve Chugg

Reply from Vertu Motors - Volvo Barnstaple
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