Very impressed with the service we received from the moment we entered the building to enquire about The Volvo XC40 The staff are first class….nothing was too much to ask for. Wouldn’t hesitate to... See more
Company replied
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Very impressed with the service we received from the moment we entered the building to enquire about The Volvo XC40 The staff are first class….nothing was too much to ask for. Wouldn’t hesitate to... See more
Company replied
The Vertu team in Taunton surpassed my expectations & as a result won my business. Great service to help me make a decision and a professional approach to ensure I received my new car in a timely man... See more
Company replied
Volvo cars are amazing. But staff in Taunton was exceptional. Brilliant people thanks a lot for give me absolutely everything than I need and want. Manager fantastic and "la Vida is BELLA" with BELLA'... See more
Company replied
Visits to the Taunton branch were easy and very informative. The team are friendly and helped me find the car I wanted. Very pleased with my experience. Thank you.
Company replied
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Priory Way, Volvo, TA1 2BB, Taunton, Somerset, United Kingdom
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Very impressed with the service we received from the moment we entered the building to enquire about The Volvo XC40
The staff are first class….nothing was too much to ask for.
Wouldn’t hesitate to recommend them to anyone. Many thanks

Reply from Vertu Motors - Volvo Taunton
We had prompt, courteous and very efficient service when buying a used Volvo from Vertu in Taunton - from the first enquiry to the handover of the car a few days later, we knew we were in good hands and dealing with people who knew about their product, believed in its values and cared about us as customers.

Reply from Vertu Motors - Volvo Taunton
Had great experience at Taunton Volvo, Josh was great, very informative about the vehicle and good communication

Reply from Vertu Motors - Volvo Taunton
The Vertu team in Taunton surpassed my expectations & as a result won my business. Great service to help me make a decision and a professional approach to ensure I received my new car in a timely manner.
Thank you

Reply from Vertu Motors - Volvo Taunton
Volvo cars are amazing. But staff in Taunton was exceptional. Brilliant people thanks a lot for give me absolutely everything than I need and want. Manager fantastic and "la Vida is BELLA" with BELLA'S.

Reply from Vertu Motors - Volvo Taunton
Visits to the Taunton branch were easy and very informative. The team are friendly and helped me find the car I wanted. Very pleased with my experience. Thank you.

Reply from Vertu Motors - Volvo Taunton
No pressure to buy, Kate the young lady we dealt with was brilliant. The staff at Taunton are an asset to your Company.

Reply from Vertu Motors - Volvo Taunton
Excellent customer service & first class representative of Vertu Volvo. Immaculate showroom with friendly & welcoming Receptionist. Cannot rate highly enough.

Reply from Vertu Motors - Volvo Taunton
The assistance from Caroline and crew made this a lot less painful than it could have been. in particular Katie went out of her way to assist.

Reply from Vertu Motors - Volvo Taunton
Sales team are very polite and knowledgeable. Thanks for a great experience.

Reply from Vertu Motors - Volvo Taunton
Fantastic from start to finish.
Bella at Taunton Vertu Volvo, was very good at keeping me up to date and talking me through the gadgets of the car,
This car does everything I need and more, I don’t think I could ever look back!
Thank you so much for my purchase of my Xc40, this car is a dream!

Reply from Vertu Motors - Volvo Taunton
Very friendly staff. Everything was explained clearly and the vehicle we in pristine condition when exchanged.

Reply from Vertu Motors - Volvo Taunton
Josh the chap that dealt with us was excellent and helpful with every aspect.

Reply from Vertu Motors - Volvo Taunton
My experience was made truly positive purely down to the lovely Josh Benbow who went above and beyond to make the transition as smooth as possible despite a few issues out of his control

Reply from Vertu Motors - Volvo Taunton
Top class service. I had a test drive in an XC60 2 years ago as my current car had been in an accident and want sure whether I would be able to keep driving it. As it was I could and returned to Volvo Taunton for another test drive. The manager welcomed me back and remembered the circumstances. josh took me on a test drive this time and was courteous and informative. The pick up process for the used Volvo was easy and impeccable.

Reply from Vertu Motors - Volvo Taunton
Good selection of new and used cars. Pleasant showroom staff and good follow up by our salesman with contacts with information and arranging visits

Reply from Vertu Motors - Volvo Taunton
Using this company was a pleasure from beginning to end, a very warm welcome on arrival by reception and then Katie who helped me find the best car for me, everything was was explained clearly and efficiently.
I was able to test drive the car to a good distance.
I was picked up from my house, by the friendliest chap to go and collect my new car.
All in all cracking service, would highly recommend.

Reply from Vertu Motors - Volvo Taunton
From the minute we stepped on the forecourt to when we drove a Volvo away the service was professional, factual, accurate and respectful. Richard the business manager found us a potential purchase after listening to our needs. Josh the salesman was very professional. No hard selling techniques and was open to negotiation. He took ownership of preparing our vehicle for handover even though he would not be at work when we collected it. Rory conducted the handover a couple of days after purchase and again was informative and professional. All in all a slick sale and service which I would highly recommend.

Reply from Vertu Motors - Volvo Taunton

Reply from Vertu Motors - Volvo Taunton
Very happy with the whole process, easy to find the right car at the right price on the Vertu website. Part exchange was an easy step to my new vehicle. Team at Volvo Taunton (Rory and Caroline) were a delight.

Reply from Vertu Motors - Volvo Taunton
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