I spoke with Kelly today for an annual review on my life insurance to make sure all my needs were still covered and I was getting the best deal. She spent time looking at the different policies for me... See more
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Company details
Written by the company
Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
Hasn’t replied to negative reviews
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Excellent service - great personalized experience
Had an amazing experience after struggling to get the right cover. Helen @Hug Life went above and beyond to ensure I received the cover I needed. I would strongly recommend to anyone who wants the right life cover without fears they are going to be pressured into taking out a policy that doesn’t fit their needs.
Better deal
Very thankful that a lad called Oliver from hug life rang me when he did as I’ve been wanting to sort a better life insurance out. He told me he could help me receive a better deal and that I did. He made sure I understood it all and was there to help along the way, nice one mate.
Jason was really informative
Jason was really informative. He went through multiple different options and made sure I got what I was looking for.
Deffo recommend
I had the pleasure of dealing with…
I had the pleasure of dealing with Laura Niles, who, demonstrated a great understanding of our requirements and maintained a high level professionalism during the entirety of the process.
Very friendly
Very friendly, polite and informative service. Answered any questions I had and made sure I had all the info I needed.
Great service
Laura was really nice to talk to and made it really easy. Great service.
Great Service
I had a call with Jason Wong, and he reviewed my cover which needed updating due to me recently having a baby.
Jason went through everything thoroughly and found the cover at a reasonable price. I also struggled to find some information whcih was required and Jason advised that he would give me time to find the info and would call me back the following week. Jason followed through on this and we managed to get everything completed. Great service overall and really happy.
Kelly was very nice and helpful and…
Kelly was very nice and helpful and explained everything perfectly.
Laura Niles was brilliant.Very helpful…
Laura Niles was brilliant.Very helpful and pleasant
Excellent customer service
Laura Niles was very pleasant and well mannered and explained everything clearly too me. Explained all benefits of policy.
Excellent service @ HugLife
William our advisor was really helpful went through all the options for us and got us cover for all our needs in our budget. Couldn’t be happier!
Kelly was very helpful with everything
Kelly was very helpful with everything. Explained it really well. I’m really good advice and I will be recommending her to everybody else that wants Life Insurance.
Jason was so helpfully and friendly and…
Jason was so helpfully and friendly and listened and took on board everything I had said too. Really appreciate all your help.
Thank you Laura Niles for building a…
Thank you Laura Niles for building a package for me and my children. I appreciate your patience and taking the time and care throughout the process. Was lovely speaking with you
Great experience all round
Great experience all round. Jason was able to find me much better cover than what I had previously & was very knowledgeable on all aspects of the discussion
Helpful, friendly
Lovely conversation with Oliver he reviewed my previous policy and answered lots of my questions then found a better policy for me going forward
Used this company about 3 years ago for the original policy and would recommend them
Laura Niles dealt with my case
Laura Niles dealt with my case - lovely and helpful. Clear and explained everything well
Fantastic customer service given today…
Fantastic customer service given today (17th April) by William Redgrave. Very pleasant to talk to, always reassuring I was understanding what we were discussing and was very professional. Was a pleasure sorting my life insurance out with him this morning and I feel at ease knowing I have something in place with his help and guidance. Thanks again Will
Just professional and polite and that's all we need!
I received a call from Kelly and as usual wasn't very eager to checky insurance but something was different. Kelly wasn't pushy just professional and polite. So I went through with her and she actually saved me money and got the cover I wanted!
Well done Kelly!
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