I spoke with Kelly today for an annual review on my life insurance to make sure all my needs were still covered and I was getting the best deal. She spent time looking at the different policies for me... See more
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Company details
Written by the company
Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
Hasn’t replied to negative reviews
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Helen was really good 👍
Helen was really good 👍
I was busy so she kept our conversation short and to the point.
I appreciated that.
Attentive
Worked around our busy work schedule to get hold of us and went out of their way to ensure they could speak to us both together
Big thanks to Jason Wong for all his help and knowledge
Worth the time investment
Big thank you to Cameron McFarlane for his help over our last two calls. Thanks to him my husband and I have a new life insurance and critical illness cover that is perfect for our needs and saved us money on our existing policies. He was patient in taking me though everything required and had a great sense of humour, which always helps on these long calls. A credit to the company and the team thank you Cameron
Very good explained everything very
Very good explained everything very
Laura has been very thorough today and…
Laura has been very thorough today and very helpful. Thank you
Highly recommend
Highly recommend, spoke to Laura, while she helped me pick apart a better deal for me. Very friendly, easy to talk to and only looking for the best service for her customer. Thank you Laura for your help
Cameron was great
Cameron was great today talked me through everything also sorted my trustee that was nice and and easy and got better plan fkr same price very pleased
My advisor was very friendly and…
My advisor was very friendly and informative
Excellent service and a pleasure to…
Excellent service and a pleasure to deal with Kelly Hough. She was very informative and helpful and very pleased with my policy.
Unnecessary attitude
I was concerned this company was a scam as I was contacted by a scammer recently. As a result I have been more alert to calls from companies, especially if they are calling from a mobile number.
I called them to express my concern that this may be a scam, as my life insurance company also agreed that it might be.
I politely asked for my contact details to be removed, and was promptly met with unnecessary attitude regarding my concern. Even if it's not a scam, there's no need for attitude.
William was very thorough and patient…
William was very thorough and patient in letting me know my options and what best suited the family. I received the packages instantly and happy it was swift.
Thank you
Abena
Fantastic expert insurance advice and guidance.
I spoke to Will at Hug Life today. He offered expert advice and guidance in tailoring my policies to my individual and family needs. Extremely satisfied and happy with the fantastic customer service he provided. Highly recommend this company for all your Insurance needs. Will provided improved policies with extra bonuses and saved me money simultaneously . Fabulous thank you!! 🤩 🌟🌟🌟🌟🌟
Jason Wong
Jason Wong, brilliant person. Have all his time to a dunce like me... Answered all my questions no matter how much I repeated them... Gave me something I can afford and made sure I remained in budget... He needs a pay rise, higher job role... I only want Jason dealing with my policy...
William Redgrave was really helpful and…
William Redgrave was really helpful and a nice guy to speak to for sorting out my life insurance even tho I’m diabetic.
Will was really polite
Will was really polite , also very understanding, explained some of the more in depth questions really well making it easier to give more accurate answers , he should be a manager
Cameron was really helpful and detailed…
Cameron was really helpful and detailed the process really well, highly recommend him. Thank you for taking the time as the process is not always pleasant to go through.
Spoke with a really lovely member of…
Spoke with a really lovely member of staff, who was patient with me and answered all of my questions in a very polite and friendly manner.
Jason Wong was excellent very helpful…
Jason Wong was excellent very helpful would recommend him to friends and family
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