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Rated 5 out of 5 stars

Excellent service. Harry's food arrived really quickly. Always helpful and always efficient. Cannot rate Vetonthenet highly enough. Medication is much cheaper than from the vet. All you need is y... See more

Company replied

Rated 5 out of 5 stars

Having ordered a number of times with this company, we have nothing but the highest praise. They do care about the animal(s) and they quite obviously strive for excellence at all times. Nicola, wh... See more

Company replied

Rated 5 out of 5 stars

I've found vetonthenet to be an amazing company to supply my pets meds. 5 star service and communication. I'm unsure this will continue now they've been morphed into another business. Always a shame... See more

Company replied

Rated 5 out of 5 stars

I ordered items I have previously ordered which were delivered with the usual speed & asked for advice. As soon as the vet received the enquiry a email provided a range of possible means to improve th... See more

Company replied

Company details

  1. Veterinary Pharmacy

Written by the company

Vet on the Net provides a unique service offering online video vet consultations from the comfort of your own home, alongside a well-stocked shop and pharmacy for all your pet related purchases!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No longer trading

When I go to the VetOnTheNet website it displays a notice saying the company is no longer trading, effective December 2023.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

I've found vetonthenet to be an amazing…

I've found vetonthenet to be an amazing company to supply my pets meds. 5 star service and communication. I'm unsure this will continue now they've been morphed into another business. Always a shame but let's hope it works. X

June 14, 2022
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Reply from Vetonthenet

Thankyou so much Gary - we really appreciate your kind words. Stay in touch!!
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful staff and great value!

June 1, 2022
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Reply from Vetonthenet

Thankyou so much!!!! Enjoy the long weekend 🥳
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

I receive meds from vet on the net…

I receive meds from vet on the net monthly for my poochie.....always sent correctly, always on time & no hassles with ordering or any other factors tbh....
Always spot on!
Kind regards Scott Widdop

June 1, 2022
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Reply from Vetonthenet

Thankyou so much Scott!! Enjoy the Jubilee 🥳
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Third time I have been asked to my…

Third time I have been asked to my review!!! These guys are fab and I wouldn’t hesitate to use them for my future prescriptions for my dog. They are so helpful and deliveries are done with in a few days. Clare and Jontey 🐾👍🏻

May 28, 2022
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Reply from Vetonthenet

Thankyou so much Clare :) - always much appreciated and wishing you all a lovely weekend!!
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very efficiently corrected a mistake I made with the order. Will be very happy to use this company again.

May 23, 2022
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Reply from Vetonthenet

Thankyou so much Donna - have a wonderful week :)
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Veterinary diet

Excellent service from start to finish, speedy and delivered with care.

May 23, 2022
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Reply from Vetonthenet

Thankyou so much :) - I hope your week has started well!!
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices, fast delivery ( to the minute ETA)

May 21, 2022
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Reply from Vetonthenet

Thankyou so much Garry and we hope you are having a nice Saturday :)
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Excellent all round

Good price, fast, friendly and efficient. Thankyou.

May 20, 2022
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Reply from Vetonthenet

Thankyou so much Terence. We really appreciate your review. Have a great Saturday! 😊
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Good service

The website wasn't as easy to use as some but I found my way around. Placing my order and paying was easy. My confirmation emails from Vetonthenet did not come through and still haven't although the personal email sent did after a short time. I used the chat facility to query this and was reassured that my order was placed and amazingly being despatched that day. It was and was delivered the next day. Super quick service. Also the prices are excellent.

May 20, 2022
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Reply from Vetonthenet

Thanks so much Jeannie - have a wonderful weekend :)
Warmest Regards, The Vet on the Net Team

Rated 4 out of 5 stars

The item that I ordered wasn't…

The item that I ordered wasn't available I was sent a replacement and was pleased with it well done

May 20, 2022
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Reply from Vetonthenet

Thanks for the nice review Marcia :) - have a lovely weekend!
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Dog food ordered.

Great service, quick responses from team, quick delivery. Will happily be back! Thankyou.

May 19, 2022
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Reply from Vetonthenet

Thankyou so much Helen ☺️ - have a wonderful weekend!!
Warmest Regards, The Vet on the Net Team

Rated 5 out of 5 stars

Happy customer

Many thanks for your speedy deliveries and thoughtful emails. A very trusted site with kind caring and friendly people . Happy as always :)

May 19, 2022
Unprompted review
Vetonthenet logo

Reply from Vetonthenet

Thankyou so much Donna :) - have a wonderful evening!
Warmest Regards, The Vet on the Net Team

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