Excellent service. Harry's food arrived really quickly. Always helpful and always efficient. Cannot rate Vetonthenet highly enough. Medication is much cheaper than from the vet. All you need is y... See more
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Having ordered a number of times with this company, we have nothing but the highest praise. They do care about the animal(s) and they quite obviously strive for excellence at all times. Nicola, wh... See more
Company replied
I've found vetonthenet to be an amazing company to supply my pets meds. 5 star service and communication. I'm unsure this will continue now they've been morphed into another business. Always a shame... See more
Company replied
I ordered items I have previously ordered which were delivered with the usual speed & asked for advice. As soon as the vet received the enquiry a email provided a range of possible means to improve th... See more
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Company details
Written by the company
Vet on the Net provides a unique service offering online video vet consultations from the comfort of your own home, alongside a well-stocked shop and pharmacy for all your pet related purchases!
Contact info
Oakwood Park Business Centre, The Pines, Fountains Road, HG3 3BF, HARROGATE, United Kingdom
- 0330 057 5959
- enquiries@vetonthenet.com
- vetonthenet.com
Reply from Vetonthenet
That is great to hear Richard :) - looking forward to seeing you again soon!!
Warmest Regards, The Vet on the Net Team
Excellent customer service and very…
Excellent customer service and very prompt delivery. They are the best and if I could give more than 5 Stars I would. Thank you Vet on the Net you are doing a fantastic job
May 4, 2022
Reply from Vetonthenet
Sarah - that is so lovely. Thankyou!!
Warmest Regards, The Vet on the Net Team
Always excellent and responsive service…
Always excellent and responsive service and delivery. Reasonable pricing as well.
May 4, 2022
Reply from Vetonthenet
Thankyou so much Philip and for your loyalty to us. We appreciate it ☺️
Warmest Regards, The Vet on the Net Team
Brilliant service and very friendly…
Brilliant service and very friendly staff. So glad that I found them.
May 3, 2022
Reply from Vetonthenet
We are glad you did too Karen ☺️! Thank you so much. Have a great day!!!
Warmest Regards, The Vet on the Net Team
Reply from Vetonthenet
Thankyou so much Debs - we really appreciate your nice review. Have a great afternoon 😃
Warmest Regards, The Vet on the Net Team
Excellent service.
May 3, 2022
Reply from Vetonthenet
Thankyou Ruth :) - we hope you had a great bank holiday!
Warmest Regards, The Vet on the Net Team
Great service
Great service, very prompt delivery.
Hugely recommended, as good price for tablets as well.
Thanks
May 2, 2022
Reply from Vetonthenet
Thanks so much Robin - very kind of you to say :)
Enjoy your week.
Warmest Regards, The Vet on the Net Team
Very Impressed!
Decent prices, excellent communication and items delivered swiftly and well packaged. Thank you - I will be back!
May 2, 2022
Reply from Vetonthenet
That is great to hear Claire :) - hope you had a nice bank holiday!!
Warmest Regards, The Vet on the Net Team
Fantastic customer service as always
Fantastic customer service as always! I highly recommend ordering from Vetsonthenet. Nicola is an asset to the company, she is brillant, always keeping me informed of the status of my order.
Dog food arrives on time.
May 2, 2022
Reply from Vetonthenet
Thankyou so much Lisa! We will pass your kind words to Nicola. She will be very happy to hear that 😃. We hope you have enjoyed the bank holiday!
Warmest Regards, The Vet on the Net Team
Highly satisfied with transaction
Highly satisfied with transaction. Good communications. Goods arrived on time
May 2, 2022
Reply from Vetonthenet
Thankyou so much Joe. Great to hear. Have a lovely evening 😄
Warmest Regards, The Vet on the Net Team
Reply from Vetonthenet
Thanks so much Tom!! We really appreciate your review. Have a great evening 😄
Warmest Regards, The Vet on the Net Team
Excellent customer service at a competitive price
My dog has an auto immune disease, so I have to buy specialist food. I found Vetonthenet via Google, to be the most competitive price for the combined foods I need. Usually, buying the cheapest means sacrificing customer service, but I have always had excellent service and communication and won't go anywhere else.
May 2, 2022
Reply from Vetonthenet
That is lovely to hear Harry and we hope you are all doing well and having a great bank holiday 😊!
Warmest Regards, The Vet on the Net Team
Vetonthenet were simply amazing
Vetonthenet were simply amazing, concerned about some issues post op on my Labrador and of course it was a a bank holiday.
Great consultation with vet Dr Olivia Grice, gave me some sound advice and much needed reassurance, will be recommending to all my family and friends.
May 1, 2022
Unprompted review
Reply from Vetonthenet
We are so pleased to hear that and that we could offer some resssurance. Sending all our love and hugs to H!
Warmest Regards, The Vet on the Net Team
5 star service every time
5 star service every time, I won’t go anywhere else to buy our dogs hyper allergenic food. Delivery is very fast.
April 30, 2022
Unprompted review
Reply from Vetonthenet
Jordan - Thankyou and we hope you are having a great bank holiday 😊
Warmest Regards, The Vet on the Net Team
I keep using the same words but as…
I keep using the same words but as always excellent. Throughout my pet Rockys illness of IBD vet on the net are incredibly kind and so so helpful big shout out to Nicola and everyone I the team. Big thanks
April 29, 2022
Unprompted review
Reply from Vetonthenet
Thankyou Raymen and huge hug for Rocky :). Happy Bank holiday!!
Warmest Regards, The Vet on the Net Team
Brilliant, caring company
Having ordered a number of times with this company, we have nothing but the highest praise. They do care about the animal(s) and they quite obviously strive for excellence at all times.
Nicola, who has had contact with us on more than one occasion, was born to be in customer service.
We have taken pleasure in recommending this company to friends and family, without a moments hesitation.
Well done.
April 29, 2022
Unprompted review
Reply from Vetonthenet
What a wonderful review - that is so kind of you and so nice to read. What a way to start the bank holiday :). Have a wonderful weekend!!
Warmest Regards, The Vet on the Net Team
What a lovely company to deal with !
What a lovely company to deal with !
They cannot do enough to help , every time I rang for food Nicola went out of her way to help me .
5*****
April 28, 2022
Unprompted review
Reply from Vetonthenet
That is so lovely Donna - we will pass on your kind comments and wish you all a really wonderful bank holiday!!
Warmest Regards, The Vet on the Net Team
I’ve ordered a few times now and have…
I’ve ordered a few times now and have had some super customer service and delivery is always fast.
April 28, 2022
Reply from Vetonthenet
Thankyou so much for taking the time to write us a lovely review. We do appreciate it when our wonderful customers do this! Have a great Thursday!
Warmest Regards, The Vet on the Net Team
Brilliant and quick service have…
Brilliant and quick service have already recommended to others 👍👍
April 26, 2022
Reply from Vetonthenet
Thankyou so much John :) - have a great evening!
Warmest Regards, The Vet on the Net Team
Very helpful as usual.
April 26, 2022
Reply from Vetonthenet
Thankyou so much Fred - wishing you all a lovely afternoon :)
Warmest Regards, The Vet on the Net Team
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