VetSupply Reviews 188

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Certainly most Vet Supply prices are lower than its competitors, although I've found the Orders take much longer to arrive; up to two weeks compared to a couple of days; I was not impressed with the p... See more

Rated 3 out of 5 stars

Web site is messy. Automatic continuous filling of the search bar is very annoying. Didn't stock something I want. Discount code wouldn't apply - why advertise it if you wont apply it? Prices seem... See more

Rated 5 out of 5 stars

Vet Supply is a one stop shop for all pet needs, I buy Revolution plus for my old (at times cantankerous) cat, it is well tolerated and saves all the fiddling with different products for worms, ticks... See more

Rated 1 out of 5 stars

Purchased Revolution for my dogs, to 2 weeks to arrive, tried calling 3 times, emailed twice, didn't respond to emails but had a chance too speak to someone with no help just keep saying 3 - 10 busi... See more

Company details

  1. Pet Store
  2. Pet Supply Store

Information provided by various external sources

Vetsupply.com.au has been established to make pet care affordable and convenient. Our extensive experience in pet supplies industry and love for animals has helped us deliver authentic and quality pet products to customers.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I PAID $400 FOR TABLETS THAT EXPIRE IN UNDER 3 MONTHS WHEN ONLINE IT STATED DECEMBER 2025, I CALLED UP WHEN I PICKED UP THE ITEM FROM MY PO BOX AND WAS TOLD TO SEND A EMAIL WITH A PHOTO AND THATS WHAT I DID. THEY ARE NOW CLAIMING ITS NOT THERE ITEMS. ARE YOU KIDDING ME! SCAMMERS. $400 IM GOING TO START A CLAIM

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

COMPETITIVELY PRICED

COMPETITIVELY PRICED. Ease of sourcing required products. Past experience, products delivered in a timely manner. Would recommend this site to others.

January 27, 2025
Unprompted review
Rated 3 out of 5 stars

Need to change Couriers

Have bought from this Company for quite a while however the last two orders have been a nightmare. The company have really good prices but they use Aramax for delivery. I'm in Adelaide and they either misplace the order or it is constantly delayed. The customer service from the company is good but until they change shipping companies I won't be ordering again.

January 23, 2025
Unprompted review
Rated 2 out of 5 stars

Not easy.

It was quite hard this time to negotiate your website. Difficult to put items in cart, then return to shop for extra item.
Good once it was complete and ready to finish to pay for order.

January 21, 2025
Unprompted review
Rated 4 out of 5 stars

Everything you need for a healthy fur baby

I really like shopping for my dog on Vet Supply. Their prices are much better than other sites. But the only problem is that some of the products needed are out of stock often. I buy for my daughter’s dog too and she’s 13yrs old and has joint problems and is very, very fussy about what she eats. I usually buy the Zamipet joint chews but they seem to be very popular and out of stock. Otherwise there’s nothing I can complain about with Vet Supply. Thanks.

January 20, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look