V.GANReviews 

144
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their style, comfort, and high quality, often noting they exceed expectations and are well-made. Many appreciate the excellent fit and the fact that the items are vegan and cruelty-free, aligning with their values. The delivery service is frequently highlighted as prompt and efficient, with products arriving quickly and beautifully packaged. Reviewers also find the pricing reasonable for the quality received, leading many to express intentions of becoming repeat customers. However, some customers also noted issues with sizing, finding products too small or not true to size, which sometimes led to additional return costs. A few other people also felt that some products caused discomfort or blisters, and there were mentions of unexpected customs fees for international deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the comfort and aesthetic appeal of... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

People report positive experiences with ordering, finding the process easy and efficient, with many stating... See more

Price

Reviewers mention positive feedback about price, often describing items as reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more

Company replied

Rated 5 out of 5 stars

Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more

Company replied

Rated 5 out of 5 stars

Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very... See more

Company replied

Rated 5 out of 5 stars

Hard finding nice vegan suede shoes and especially ones that don’t appear cheap looking but these fit the bill. Bought for a wedding but looking forward to wearing all over.

Company replied


Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Written by the company

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(144)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Inconsistent Sizing

I wear a size 7 and have other sandals and boots from V.gan in a 7 that fit perfectly. Unfortunately these sandals run much smaller. Inconsistent sizing is really annoying and puts me off ordering again.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Beyond what I expected. Gorgeous boots really happy.

February 23, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to hear.

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last…

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opinion. Stylish. Good communication from the company. Recommend wether you are vegan or not.

February 15, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to hear.

Rated 5 out of 5 stars

Excellent Service

Fast delivery of the product, and excellent quality. The boots are very comfortable and very light weight. Very pleased with my purchase.

February 3, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear.

Rated 5 out of 5 stars

A jump of faith that paid off

I bought some boots as they were on offer. They arrived just a few days later, beautifully packaged. The communication about delivery was really good and the boots themselves are amazing. Good quality, comfortable and exactly what I was looking for.

January 27, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Layla for the kind review.

Rated 5 out of 5 stars

I love my boots

I love my boots. So comfortable and they arrived so fast.

January 28, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Susan for your kind review.

Rated 5 out of 5 stars

I recently ordered a pair of walking…

I recently ordered a pair of walking boots and I love them! They look great, feel great and very comfortable to walk in. I initially brought these for ethical reasons and I am glad I did, normally the price would have put me off but they are going to be well used as in training for an ultra walk in May. Very quick delivery. Would recommend this company.

January 28, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thanks for the lovely review Paula.

Rated 5 out of 5 stars

Just received my Oatmeal Derby Men's…

Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very comfortable and look fab on. Very stylish and clearly high quality. They feel like superbly constructed shoes in the hand and on the feet. Hopefully they'll wear well. They feel like they will. I'm delighted. I'll be buying from V.GAN from now on.

January 24, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to hear

Rated 5 out of 5 stars

Fabulous boots

Easy to order, speedy delivery. Love the boots, so comfortable. I ordered up a size to a 6 as I read someone else had done that, which worked as they fit well. So lovely to find such good quality cruelty free boots. Thank you

January 16, 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear.

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