Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty

Reply from V.GAN
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased

Reply from V.GAN
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌

Reply from V.GAN
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.

Reply from V.GAN

Reply from V.GAN
Quick delivery and perfect product. Keep up the good work

Reply from V.GAN
Great product which was delivered on time

Reply from V.GAN
Love the boots, they arrived in good time and fit me perfectly.

Reply from V.GAN
Great products and exceptional customer service

Reply from V.GAN
Very easy to navigate website. Product was of a very high quality, came on time and reasonably priced

Reply from V.GAN
Excellent product. well made and the packaging was durable so arrived safely and also well on time.

Reply from V.GAN
Products arrived quickly and seem nice enough, but be aware they will spam you incessantly after you’ve bought from them, and unsubscribing to emails makes no difference at all. If you’re lonely and love getting emails from strangers then definitely buy something from here, you’ll have a friend for life.

Reply from V.GAN
Shoes are absolutely beautiful. thanks so much!

Reply from V.GAN
I purchased the chocolate knee boots which are exquisite. They are extremely comfortable and do not tire my feet. I am size 5 in footwear and purchased a size 6 as they are boots which will allow for different sock thickness. I’m more on the wider side than narrow feet wise and my calf circumference is 15 inch - measured from 4 inch below my knee and the zip does up lovely but if your calves are bigger than this then you will have difficulty doing them up. They look expensive and will take you from day to night with various dress wear. The most important thing to me even from how beautiful and comfortable these boots are is the fact that no animal has had its life ended for the sake of beauty and I am thankful to have found a company whose ethics shine and give fabulous customer service. Thank you and I will be purchasing the black pair soon.

Reply from V.GAN
Quick delivery and beautifully packaged boots. They are super comfy and well made!

Reply from V.GAN
The boots were sent out very quickly
The quality is lovely and the are very comfortable

Reply from V.GAN
great product ,prompt delivery, nice packaging.

Reply from V.GAN
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.