Just all in all not impressed. They have great games, but the moment anything goes awry or they feel like saying you breached ToC it's over. You get zero chance to talk it though, explain, or appeal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been playing at LuckyLand for years now and there's never really a dull moment. They seem to find ways to keep the social gaming experience exciting. The best part, by far, is the staff. Sam... See more
Global Poker and Chumba Casino have left Canadians high and dry with not crediting accounts for our AMOE Submissions sent in prior to their departure date from Canada. They have CONTINUED to lead us a... See more
My account executives on both Chumba (Sofia) & LuckyLand (Sam) are amazing! Not only are they fantastic on promotions, freebies & very quick to answer emails with questions or concerns I may have, but... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They permanently banned my account due…
They permanently banned my account due to a misunderstanding chargeback. Chumba casino customer service said I would receive communication directly from an independent collections agency with instructions on how to settle the transactions. This communication could take upwards of 10 business days to arrive. We will happily review your account for potential reinstatement. I asked them how to settle? But they said there is nothing I could do that I'm permanently banned from the chumba casino. why did you even say I would receive the communication on how to settle the transactions?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








