I am from the stati uniti and used Viagggiare on two occasions on trips to Italy. In Rome the attendant was a young man who was quick, efficient and wait was minimal. It was January and very low seas... See more
Company replied
Location
Switch locationVia Leonardo da Vinci, Torre 2, 00054 Fiumicino, Lazio, IT
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See what reviewers are saying
We didn't like it. At Rome airport, the attendants speak another language poorly and have no patience to explain anything. The car is picked up and returned without anyone, and the card guarantee is n... See more
Company replied
They were very friendly. No wait. Helped me out so much when Europavar didn’t honor my reservation since I didn’t have my international license. Great price too!
Company replied
We had an amazing experience with them. Our flight got delayed and we were stuck at the airport and they helped us by renting us late night. So helpful and so sweet. Highly recommended. Manuel did... See more
Company details
Written by the company
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Viaggiare Rent - Let's Go!
Written by the company
- La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
- Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.
Contact info
Via Leonardo da Vinci, Torre 2, 00054, Fiumicino, Lazio, Italy
4.1
Great
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Viaggiare Rent - Roma
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Georgia
Georgia, has served us , very helpfull lady , quick and friendly service
August 7, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
They lied about a scratch, kept our entire deposit and won't answer our emails
Avoid like the plague! They kept our entire deposit, though there were no marks on the car. We recorded media of every part of car and they sent us a picture showing a dent that was demonstrably not there when we sent our photos and videos taken on returning the car. We have had no response to our emails and the phone number goes to nowhere. We are 500 Euros down six weeks later, for NO reason.
June 18, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear Customer,
Thank you for your review. In order to investigate further what happened, we need the rental owner's number and name. Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent.
Everything seems fine as long as…
Everything seems fine as long as nothing goes wrong but the moment there’s an issue, prepare yourself for incompetence, poor customer service, and borderline scam tactics.
I was overcharged with extra and duplicate fees, and trying to get clarity or a refund was a nightmare. The team seemed completely unprepared to handle any kind of problem professionally, and their responses were slow, dismissive, or just plain unhelpful.
Rent at your own risk: if everything goes smoothly, you might be fine. But if anything unexpected happens, don’t count on support and be ready to fight to get your money back.
May 22, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear Customer,
regarding your case you have already receive and answer from the competent office.
Best regards.
Viaggiare Rent
Never tried anything like it
Because of a small scratch in the drivers license they would not give us the car we booked in advance. The guy as the desk did not Even let us use a drivers license from another person in the Group, nor did he allow us to change the person name on the booking. Never tried anything like it. Unbelievable!
July 12, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear customer,
the driving license for to be accepted must do be valid and in a good state.
Best regards.
Viaggiare Rent
Inadequate on every level
We were 1 hour delayed by flight then had to queue for an hour at Viaggiare desk and still our car wasn't ready, waiting to be washed. Eventually the car arrived, dirty, bags of rubbish in the boot and half empty petrol. We were so delayed by then we had to accept it. Never again.
May 30, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear customer,
thank you for the warning, we will investigate what's happened with the office.
Best regards.
Viaggiare Rent
Bad service
We didn't like it. At Rome airport, the attendants speak another language poorly and have no patience to explain anything. The car is picked up and returned without anyone, and the card guarantee is not canceled upon delivery. We are not left with any documents that can be canceled
June 20, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear Customer,
Thank you for your feedback, we investigate what you wrote with the office.
Best regards.
Viaggiare Rent.
Tried to scam us
Tried to scam us. The car had damages when we got it, luckily I took pictures at the pickup. When we returned the car 6 days later 4 grown men tried to guilttrap us for the damage. Never again!
May 29, 2025
Unprompted review
Reply from Viaggiare Rent - Roma
Dear Customer,
Thank you for your review. In order to investigate further what happened, we need the rental owner's number and name. Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent.
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