ViajarAlmundo.com Reviews 

2,312
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 4 out of 5 stars

When I fist purchase my ticket on Saturday 8/15/26 my experience was so bad with the lady who call me. Today my experience was great. A man name Samuel helped me book another ticket for the same day a... See more

Company replied

Rated 4 out of 5 stars

I booked a flight with a stopover in Mexico City. The actual ticket varied by a great deal (the following day!?!) from your initial offer. Also, the class of ticket was poorly defined in your websi... See more

Rated 5 out of 5 stars

Eric provided outstanding customer service. He was friendly, professional, patient, and very helpful throughout the entire process. He answered all of my questions clearly and made everything easy to... See more

Company replied

Rated 1 out of 5 stars

HORRIBLE! Please do not buy any ticket with this company. I called them to cancel four tickets based on policies and 24 hours of grace period cancellation, they sent me a confirmation cancellation... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

Todos disfrutamos viajar. Ya sea un corto viaje de fin de semana o unos meses de mochileros, ¡nada nos hace más felices! Y en Viajar al Mundo creemos que todos deberíamos poder cumplir nuestros sueños de viajar a donde más nos guste, ya sea con vuelos con muchas escalas, de manera directa, en vuelos de bajo costo o en aerolíneas de lujo, ¡todos debemos tener esta oportunidad! Con este objetivo en mente, y sabiendo que viajar puede a veces no ser tan fácil como quisiéramos, hacemos que el camino entre tú y tus vacaciones favoritas se acorte y te seamos útiles para ello.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,312)

140 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad bad services. And scamers

I am very dissatisfied with the service, as when I called to make the reservation, the treatment was unpleasant, even though I was aware that all calls are recorded for quality purposes. Despite this, the agent was unpleasant and unable to provide good service. Additionally, I proceeded to make a flight reservation, and the lady charged me around $331.00, telling me everything was booked and that I would receive the information within 10 minutes. After waiting for an hour, I received a call back saying I had to pay $60 in taxes, which should have been informed before any transaction was made. This upset me, and I asked to verify the information with the airport since I was already there. Then, the lady called again to say I owed an additional $70 on top of the flight payment. This is theft and lack of transparency because I had asked her for the total amount, and she said it was around $331.00. In other words, my ticket ended up costing approximately $401, which is completely wrong. If I had known about this additional cost, which was never mentioned before the payment, I would have booked directly with the airline. But now I’ve learned that your company is a scam, and I will make sure to spread the word. I also have all the evidence of this conversation and all the details, and I will be taking legal action with my lawyer. You will soon receive a letter from my lawyer, which will inform you of the legal process we will be pursuing and the claims we will be making to the authorities. Have a good day!

January 21, 2025
Rated 1 out of 5 stars

Untrustworthy company

I never experienced with any other car rental company a difficult moment I had with this company when I purchased a ticket from LAX to Chicago a day ago.
I paid $325 one way with Spirit Airlines
But someone from customer service said
That I need to pay extra $127 more in order to get confirmation number, his excuse was that the airline’ fare went up in price, if I don’t pay, I will lose the money already paid. They made a short time of stress when they did this to me.
For $450 I could fly with united, delta or American a much way better airlines than spirit. After some time someone called me saying he airline accepted to issue a ticket for the price I paid.
My lesson, never used a unknown search engine like this company if you don’t want to deal a stressful moments

January 14, 2025
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

Dear Edson,

Thank you for sharing your feedback and bringing this issue to our attention.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at support@viajaralmundo.com anytime.

Regards,
ViajarAlmundo.com

Rated 5 out of 5 stars

Great Customer Service

For a flight with UNITED I paid the seat assignment and does not appear in the UNITED reservation
Two day sand they solve my problem . . . excellent response to my initial complain . . . excellent customer service
Congratulations

January 12, 2025
Unprompted review

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