Viajemos.com - USA Reviews 1,354

TrustScore 4.5 out of 5

4.7

SW 1st Avenue 3612, 33145 Miami, Florida, US


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See what reviewers are saying

Rated 5 out of 5 stars

Javier as usual made my experience great. He has been soo helpful on many occasions. He a hard worker and determined to make sure his clients are well cared for. My only issue with the company is per... See more

Company replied

Rated 5 out of 5 stars

Andrea was very attentive, respectful and caring of my reservation. She is very patience with computer skills that was outstanding. Her name remind me of a very close person from a long time ago. I... See more

Company replied

Rated 5 out of 5 stars

This is the first time I am using your company; nonetheless, from the beginning, I was attended to by Ms. Angelica Usma who proved to me to be an exceptional Customer Representative. Her professional... See more

Company replied

Rated 5 out of 5 stars

Ms Collie was very helpful, very friendly and very professional. She assisted me with a cancellation and rebooking. The process was smooth, fast and hassle free.

Company replied


Company details

  1. Travel Agency

Information provided by various external sources

En Viajemos.com podrás encontrar precios altamente competitivos en hotelería y alquiler de autos con destino a Estados Unidos, Europa, Canadá, México y Brasil. Compara los precios de las mejores rentadoras de alquiler de autos y reconocidas a nivel mundial, seleciona el auto que más se ajuste a tus necesidades y reserva tu auto online en tres sencillos pasos ¡Descubre los privilegios que solo una agencia líder puede ofrecer! _________________________________________ In Viajemos.com you can find highly competitive prices in hotel and car rentals to the United States, Europe, Canada, Mexico, and Brazil. Compare the prices of the best, widely known car rental agencies, select the vehicle that better suits your needs, and reserve your vehicle online with three easy steps. Discover all the privileges that only a leading car rental agency can offer!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Lain,

Thank you for sharing your experience with us. You are an essential part of what we do, that's why we will keep our eyes open for anything you need, you can count on us at all times.

¡Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Repeat booking

Booked our last hire car for our US holiday in 2018 with Viajemos & had a good experience! Used them again this time & found the process similar, well detailed & comprehensive!

August 3, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Peter,

In advance, we appreciate your confidence in us, we hope to continue providing you with the best experiences. You can count on our support at all times. Always welcome.

Thank you very much for choosing Viajemos.com

Rated 5 out of 5 stars

So far so good

So far so good, excellent in terms of easy use of the web site. Thank you

July 30, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Jose,

We thank you in advance for your confidence in us, we hope to continue providing you with the best experiences.

Thank you very much for choosing Viajemos.com

Rated 5 out of 5 stars

Great prices

July 21, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear,

We thank you in advance for your confidence in us, we hope to continue offering you the best prices, you can count on our support at all times.

Thank you for choosing Viajemos.com

Rated 5 out of 5 stars

Cindy was wonderful

Cindy was wonderful. I was having a terrible time trying to find a convertible to rent in mid-summer in NYC, and she went above and beyond the call of duty and found one for me.

July 16, 2022
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Reply from Viajemos.com - USA

Dear Constance,

Thank you for letting us know about your experience during the reservation process, for us it is a pleasure to know that our consultant gave you the best assistance to complete the reservation of your vehicle. We look forward to assisting you in every request you may have and in future reservations.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

I've always had a good deal with…

I've always had a good deal with viajemos and I hope this one is also a great experience too.
Because I was recommended by one of those top companies to drivo and u believe it they pad my bill to $2000 for one week and charge me 150 for a easy that I mistakenly drove trough which the guy at the counter told me that I can do either way and it will be be bill the same that con artist.

July 14, 2022
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Reply from Viajemos.com - USA

Dear Larry,

Kind regards from Viajemos.com my name is Katerin Perez Quality Manager, we are sorry for what happened. We are working daily to improve your quality of service. If you continue to have this type of problem, please contact our customer service department and we will be very happy to provide you with a solution to the problem you had with the rental company.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Jaime,

We thank you very much for the trust you have placed in us, we hope to continue giving you the best service.

Thank you for choosing Viajemos.com, have a nice day!

Rated 4 out of 5 stars

great discounts

Great discounts or Car upgrades.

July 8, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear,

For your preference, we keep updated and focused on serving you as you deserve.

Thank you for choosing Viajemos.com

Rated 5 out of 5 stars

Laura Cast.....

Laura Cast...... definitely theeeeee best thank you for making my experience a easy and enjoyable. Will definitely be back.

July 8, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear,

Thank you for sharing your experience with us, we are pleased to know that the consultant Laura Castellanos provided you with excellent attention and service.

Thank you for choosing Viajemos.com, have a great day!

Rated 1 out of 5 stars

We never saw the total price because…

We never saw the total price because you never guys showed to me

June 5, 2022
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Reply from Viajemos.com - USA

Dear Jose,

I am Jenniffer Cortes, Quality Director of Viajemos.com, and I would like to send you a warm greeting. I am sorry for this inconvenience. I have tried to communicate with you but it has not been possible, I will keep trying to communicate with you in order to know in depth what is the reason for your dissatisfaction and provide you with an accurate solution.

Thank you for choosing Viajemos.com, happy afternoon!

Rated 5 out of 5 stars

1st class service

1st class service so far. Many thanks to Diana Campos, who did an excellent job, answering all my questions and was also very efficient in helping me with the car rental booking procedures.

May 28, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Walter,

We appreciate very much that you took a few minutes of your time to rate the service you received from Diana Campos. Remember that we are always ready to provide you with the best advice, benefits and prices.

Thank you for choosing Viajemos.com

Rated 1 out of 5 stars

I had a problem.

I had a problem.
The company said will solve The problem in 2 days.

I have already sent more than 6 e-mails and they dont answer my e-mails.

Had 5 days.

May 13, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Fabio,

Receive a cordial greeting from Viajemos.com, my name is Jenniffer Cortes Quality Director.I am sorry for this inconvenience. I have tried to communicate with you but it has not been possible, I will keep trying to communicate with you in order to know in depth what is the reason for your dissatisfaction and provide you with an accurate solution.

Thank you for choosing Viajemos.com, happy afternoon.

Rated 5 out of 5 stars

I am impressed with this site and have…

I am impressed with this site and have recommended it to friends.

May 10, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear,

Receive a special greeting from Viajemos.com, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking help. We are always here to help you.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Quality service

Quality service, great price.

May 10, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Robert,

Receive a special greeting from Miles Car Rental, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking help. We are always here to help you.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Best price by far and everything…

Best price by far and everything included.

May 9, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear John,

Receive a special greeting from Miles Car Rental, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking help. We are always here to help you.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Ms. Tatiana Pinzon from Miles Car Rental was very polite, patient and helpful.

Ms. Tatiana Pinzon from Miles Car Rental was very polite, patient and helpful.
She even tried looking for credits in old reservations that I have, and to assist me in trying to save.
She is on top of her game, knowing her work extremely well, and go above and beyond to help.
Excellent service from Tatiana and Viajemos! Many thanks!

May 8, 2022
Unprompted review
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Reply from Viajemos.com - USA

Dear Naveen,

Receive a special greeting from Viajemos.com, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking for with Tatiana help. We are always here to help you.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

I can always find great prices when I…

I can always find great prices when I visit Viajemos.com for my rental car.

May 7, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear ,
Receive a special greeting from Miles Car Rental, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking help. We are always here to help you.

Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Wonderful

This car rental company is so Wonderful

May 3, 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Glen,

Receive a special greeting from Viajemos.com, we thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking . We are always here to help you.

¡Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Tim,

Receive a special greeting from Miles Car Rental, thank you for taking the time to share your experience. It is very important for us to know that you found what you were looking for. We are always here to help you.

Thank you for choosing Viajemos.com!

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