Viajemos.com - USA Reviews 1,354

TrustScore 4.5 out of 5

4.7

SW 1st Avenue 3612, 33145 Miami, Florida, US


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See what reviewers are saying

Rated 5 out of 5 stars

Javier as usual made my experience great. He has been soo helpful on many occasions. He a hard worker and determined to make sure his clients are well cared for. My only issue with the company is per... See more

Company replied

Rated 5 out of 5 stars

Andrea was very attentive, respectful and caring of my reservation. She is very patience with computer skills that was outstanding. Her name remind me of a very close person from a long time ago. I... See more

Company replied

Rated 5 out of 5 stars

This is the first time I am using your company; nonetheless, from the beginning, I was attended to by Ms. Angelica Usma who proved to me to be an exceptional Customer Representative. Her professional... See more

Company replied

Rated 5 out of 5 stars

Ms Collie was very helpful, very friendly and very professional. She assisted me with a cancellation and rebooking. The process was smooth, fast and hassle free.

Company replied


Company details

  1. Travel Agency

Information provided by various external sources

En Viajemos.com podrás encontrar precios altamente competitivos en hotelería y alquiler de autos con destino a Estados Unidos, Europa, Canadá, México y Brasil. Compara los precios de las mejores rentadoras de alquiler de autos y reconocidas a nivel mundial, seleciona el auto que más se ajuste a tus necesidades y reserva tu auto online en tres sencillos pasos ¡Descubre los privilegios que solo una agencia líder puede ofrecer! _________________________________________ In Viajemos.com you can find highly competitive prices in hotel and car rentals to the United States, Europe, Canada, Mexico, and Brazil. Compare the prices of the best, widely known car rental agencies, select the vehicle that better suits your needs, and reserve your vehicle online with three easy steps. Discover all the privileges that only a leading car rental agency can offer!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

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Rated 5 out of 5 stars

This site has the best car rental price

This site has the best car rental price on the net. The price also includes insurance and other coverages that the average car rental places do not offer. I booked a car rightaway. I do recommend this site 100%.

August 12, 2021
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Tomas,
Receive a special greeting from Viajemos.com, thank you for sharing your experience. It is very important for us to know that you were able to find the best price in our website.
Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

The best CALL CENTER experience

Best service

August 9, 2021
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Reply from Viajemos.com - USA

Estimado Engels,

Recibe un cordial saludo y una calurosa bienvenida de parte de Viajemos.com. Gracias por dedicar de tu tiempo, un momento al compartirnos esta importante reseña. Siempre encontrarás en nuestra compañía una excelente calidad en la atención a tus solicitudes y los mejores precios.

¡Gracias por elegir a Viajemos.com! Excelente día.

Rated 5 out of 5 stars

Always find the best deals with…

Always find the best deals with Viajemos.com.
Never had a problem with pickup or rental.

July 27, 2021
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Reply from Viajemos.com - USA

Dear Frank,

Receive a special greeting from Miles Car Rental, we appreciate you taking the time to share your experience. It is very important for us to know that you found what you were looking for in our website.

Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Domingo,
Receive a special greeting from Viajemos.com, thank you for sharing your experience. It is very important for us to know that you were able to find the best price in our website.
Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

My experience was great...

My experience was great... no troubles... I got what I país for and nothing more.

June 9, 2021
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Reply from Viajemos.com - USA

Dear Jorge,
Receive a special greeting from Viajemos.com. Thank you for recommending our services, we are pleased to know that all your doubts were solved and you were able to make a successful reservation.
Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Estimado Sergio,
Recibe un especial saludo por parte de Viajemos.com. Gracias por recomendar nuestros servicios, nos complace saber que resolvieron todas tus dudas y lograste realizar una reserva exitosa.
¡Gracias por elegir Viajemos.com!

Rated 5 out of 5 stars

Best prices ever

May 22, 2021
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Reply from Viajemos.com - USA

Receive a special greeting from Viajemos.com, thank you for sharing your experience. It is very important for us to know that you were able to find the best price in our website.
Thank you for choosing Viajemos.com!

Rated 4 out of 5 stars

Anly Sanchez was very helpful and…

Anly Sanchez was very helpful and friendly. She was attentive to what I needed and what I was looking for.

May 14, 2021
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Reply from Viajemos.com - USA

Dear Carolyne,
Receive a special greeting from Viajemos.com. Thank you for sharing your review with us, we are pleased to know that the consultant Anly provided you with excellent attention and service.
Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

I have made reservations with…

I have made reservations with Viajemos.com before and it's my go to when it comes to renting a car. They don't disappoint

April 27, 2021
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Reply from Viajemos.com - USA

Dear Victor,
Receive a special greeting from Miles Car Rental, we appreciate you taking the time to share your experience. It is extremely important for us to know that we are your preferred portal.
Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars

Anly Sanchez was very helpful and kind…

Anly Sanchez was very helpful and kind during the call and made some changes to my existing booking patiently. Thank you 🙏.

April 23, 2021
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Reply from Viajemos.com - USA

Dear Armin,
reeting from Viajemos.com. Thank you for sharing your review with us, we are pleased to know that the consultant Anly provided you with excellent attention and service.
Thank you for choosing Viajemos.com!

Rated 5 out of 5 stars

Excelente atención por parte de William…

Excelente atención por parte de William Ferreira.

April 14, 2021
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Reply from Viajemos.com - USA

Estimado Aldo,

Recibe un cordial saludo y una calurosa bienvenida de parte de Viajemos.com. Te agradecemos tomar parte de tu valioso tiempo en la creación de esta opinión, recuerda que para nosotros es de suma importancia toda la experiencia que hayas tenido.

¡Gracias por elegir a Viajemos.com! Ten un muy buen día.

Rated 1 out of 5 stars

My fly was delayed and the company…

My fly was delayed and the company increase the price Total in $100 for a day less. Also we try to call the callcenter and tou never answer

April 13, 2021
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Reply from Viajemos.com - USA

Dear Pablo,

Warm greetings from Viajemos.com, my name is Kissbell Parra Customer Service Quality Manager. First, please allow me to thank you for taking the time to rate our services. I apologize for the inconveniences caused with the reservation. I'll contact you as soon as possible in order to have a better understanding of the issue and to find a prompt solution.

Thank you for choosing Viajemos.com, have a good one!

Rated 4 out of 5 stars

Great site for reservation

Great site for reservation, very comprehensive, however we need info on the insurance company thats included on the rental

April 6, 2021
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Reply from Viajemos.com - USA

Dear Dimitri,
Receive a warm greeting from Viajemos.com, thank you very much for your valuable review, it is a pleasure for us to provide you with an excellent service. We will send you the requested information to your email.
Thank you for choosing Viajemos.com!

Rated 4 out of 5 stars

I was very unhappy with the rental…

The actual claim is against Thrifty / Dollar not Viajeros .com
I was very unhappy with the rental company I used (Thrifty/Dollar). On the confirmation print out states the vehicle are disinfected before pick up, that did not happened. When we went to the counter the representative said we were upgraded to a midsize car, I was like cool, very nice. We proceed to pick up the vehicle, was the last car available, was dirty, cigarette smell very bad, seats had cigarette burn, we complaint about it, but nothing could be done since it was the last car. I realized was Super Bowl weekend so I was stuck. I called their customer service #8772830898, and there was no answer, I called 8003341705 no results either. Tried the # for reservations, 8008474389 they couldn't help me, and was advised to go to thrifty.com and do the survey, I said what is that going to do for me? Had no choice, I cleaned and disinfected the vehicle the next day, still smelled like cigarette. The car did not meet my expectations for the amount of $$$$ we had to pay. We were charged for a drop fee to a different airport. I will not use Thrifty/Dollar ever again nor recommend Thrifty/Dollar to anyone. I will try to call them again, if no answer I'm calling my credit card to dispute charges.

February 18, 2021
Rated 1 out of 5 stars

Over charged

I thought I was getting a good deal when the total cost emailed to me said $83.28 but then I was billed for $191. OVERPRICED

February 15, 2021
Rated 5 out of 5 stars

Always my best option to rent a car…

Always my best option to rent a car when driving on international vacations.
No one has better price and services is the best. Thank you.

November 15, 2020
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Reply from Viajemos.com - USA

Dear Allen,

Warm greetings from Viajemos.com, my name is Kissbell Parra, Customer Service Quality Manager, It is great to know that you had an amazing experience by getting your service through our company. We want you to have the best experience.

Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Allen,

Warm greetings from Viajemos.com, my name is Kissbell Parra, Customer Service Quality Manager, It is great to know that you had an amazing experience by getting your service through our company. We want you to have the best experience.

Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars

Awesome

Without any doubt, unbeatable low prices.

September 28, 2020
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Alexis,

Warm greetings from Viajemos.com, my name is Kissbell Parra Quality Manager, thank you so much for your kind review, for us it's very important provide you the most incredible service and the best prices in the market.

Thank you for choosing Viajemos.com, have a wonderful day!

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