VIALET Reviews 

Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.

Our experience with Vialet services has been exceptional. The payment workflows are smooth, fast, and highly reliable. Our account manager have been proactive partner. When we faced any issue, the team stayed on the line until it was resolved, demonstrating a true understanding of our business needs.

In any situation or other issues, I can rely on immediate and necessary assistance from a bank manager. The managers are very polite and prompt in any matter. Also I would like to separately note the web banking interface, which is very convenient, simple and fast.

Nice EMI! It's fast, convenient and easy to use. Additionally, great customer support, which helps us immediately (special thanks to Jekaterina and Elena) when we need something. As a client for several years, I can confirm that Vialet has been constantly evolving and improving each year.
Highly recommend!

trustworthy, client-focused, great experience with the company.

I recommend this company for everyone who wants a smooth onboarding process, best customer support, and looking after their account very well. All the best for Vialet people!

Nice and helpful people, lovely experience!

Had an issue with transfer not coming through, their support team explained everything and had it handled rather quickly.

Vialet is a great B2B payments provider improving constantly with new services and features. Solution works well for my website and international business payments.

Great experience working with this company.

Simply great - very positive view on the customer, services you can rely on, always listening and getting better

I had an incredibly disappointing and unprofessional experience with this company. Despite my business being fully legitimate and based in the UK, they refused to even consider working with me based solely on the personal background of the UBO (Ultimate Beneficial Owner), which has no connection to the business operations.

When I tried to explain this, their representative responded with outright hostility and discriminatory remarks, showing complete disregard for basic professionalism and respect. Instead of discussing compliance concerns rationally, they made it personal and offensive.

Their extremely poor ratings both here and on Google further prove that this is not an isolated issue but a pattern of how they operate. I would strongly caution anyone considering working with this company. Their lack of professionalism, ethical standards, and respect for potential partners speaks volumes about how they conduct business.

the do what they say they do. 100% trustworthy!

The company seems extremely dubious to me. The conditions on the homepage do not correspond to what is subsequently demanded; mind you, for a low-risk company. This extremely dubious behaviour lights up all the warning lights for me. PS: At two other online banks, as well as at the local bank, the fun didn't take 3 hours and they stick to the conditions (20 EUR / half year). The company here wanted 50 EUR per month for 10 bookings - ridiculous.

They treat you as a terrorist just to say no.

In 15 years, i never had to send so much information to open an account, and after 2 months exchanging emails, answering the eye colours of the children's i don't have get. They say "sorry, all these was for nothing, you lose your time."

Terrible ... blocks any transfers over 1000 EUR in and out, terrible chat ... slow answers... always wondering where your funds are at any time ...

Great app!
Learned about it through colleagues and wanted to switch from Revolut. no regrets, good decision! easy to transfer & pay whenever I'm abroad!

VIALET GROWS MORE ONLY WITH CLOSING THE CUSTOMERS ACCOUNTS WITHOUT REVELAING THE REASON!! IS THIS LOGICAL????
Inefficent;improper and unfriendly services..stay away
he reply they provided below is just act of imposing their rules, but it doesnt legitimize their crippled services..I had already account with them, then all of a sudden they closed the account by not informing me in advance through the proper channels without any explanation..is this the right service???
They dont provide customer friendly services:Their services are all inconvenient,troubled,crippled and insufficent:I had a verified account with them;Then all of a sudden,They froze the account which i havent got the notification from them by convenient messaging;they said they notified my by online notification which i didnt see it for 2 weeks; then i noticed it but then they said it was too late the account has been terminated..Wat is this?? what kind of service and logic is this?? it is despotism and mentality which you can only see not in europe but in old eastern block countries....therefore; their policies ,rules working manner not convenient at all..Dont risk..dont choose this company; you can find better ones on the net..it is high risk that you might face the same restrictive policies as i did...
THEY DONT UNDERSTAND THE CUSTOMER,HOW COULD THE CUSTOMER UNDERSTAND THEM??

Not bad overall when working with under 5k EUR a wire; SEPA inst crediting and sending. That being said when your balance hits 20-30K EUR random compliance questions start flying by-daily with poor responses from the chat and team overall. Then when receiving 10K+ funds get stuck, you have to fill in forms and answer very odd questions .... Then after 2 months of work and around 100k in test transfers later they bombard you with BS and forms and ofc takes AGES to withdraw the funds. Whole support team - useless except 1 guy Niko who was fairly quick and experienced who eventually helped me recover my funds. the stars go to him personally.

Overall quick to open & not easy to use SEPA IBAN solution