Viblo Reviews 

86
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Customers find the platform incredibly easy to use, noting that making online content and ranking videos is smooth, fast, and remarkably straightforward for everyone involved. People frequently mention that the support team and staff are exceptionally helpful, responding quickly and efficiently to resolve any technical issues that arise. Some reviewers were not happy with subscription management, pointing out that canceling memberships, locating proper buttons, or finding clear options was quite frustrating. Consumers also mentioned unexpected charges following free trials, expressing deep concerns about billing practices and difficulties in stopping recurring payments.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting incredibly fast response... See more

User experience

Clients share positive opinions on user experience, highlighting an extremely good interface and very easy... See more

Subscription

Consumers find subscription to be ambiguous, reporting a mix of frustration and appreciation. While some... See more

Response time

Users describe positive interactions with response time, frequently praising the support team for quick and... See more

Staff

Reviewers express strong satisfaction with the staff, frequently highlighting their professional, kind, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

very easy way to make online content but would have been 5 stars if it wasn't for the fact that %70 of the time downloads TikTok vids with no sound and sometimes it does. also you'd expect to make as... See more

Rated 4 out of 5 stars

4/5 stars, It worked super well and makes ranking videos very simple. However, I ran into a few problems while downloading but I contacted them and they got it fixed pretty much right away and they ex... See more

Company replied

Rated 5 out of 5 stars

The website itself is really easy to use and has a extremely good interface. Definitely my go to when it comes to video making. Customer service is top notch too, both quick and effective.

Company replied

Rated 5 out of 5 stars

I literally wanted to start a Youtube Ranking Channel, and with Viblo its easier than i thought it would be. Everything is easy and perfect for me to make videos!

Company replied


Company details

  1. Software Company

Written by the company

Viblo is an all-in-one AI video creation platform built for creators, entrepreneurs, and brands who want to grow on short-form platforms without spending hours editing or relying on expensive teams. We help users turn ideas into high-performing short-form videos using AI-powered tools designed specifically for platforms like TikTok, Instagram Reels, and YouTube Shorts. From content ideation to video creation, Viblo simplifies the entire workflow so creators can focus on consistency, creativity, and growth.


Contact info

4.2

Great

TrustScore 4 out of 5

86 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(86)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent customer experience and a…

An excellent customer experience and a very helpful exception

I reached out to Viblo after realizing I had been charged $25 for a subscription renewal that I couldn’t afford at the time. I explained my situation and asked if they could make a one-time exception to their refund policy.

They were incredibly understanding and issued a full $25 refund and canceled my subscription immediately so I wouldn’t be charged again. The response was also very quick.

I really appreciate Emman and the Viblo support team for treating me with kindness and understanding. Sometimes good customer service is simply having a real person willing to look at the situation and help and that’s exactly what happened here.

Thank you, Viblo!!

August 10, 2026
Unprompted review
Rated 4 out of 5 stars

Platform needs a few tweaks

I chose Viblo to create some content for my new channel based on a guru that recommended them for certain features. While some of those features were brilliant, others either did not work or were missing. I contacted support who were absolutely superb - helpful, honest, knowledgeable and very reactive. They cancelled my subscription but I will definitely be using them again in future once they've ironed a few things out. Their excellent support pushed this from a 3 to 4 star review from me and I believe the platform will be a game changer soon for creators :-)

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

Liars

I was buyed the subscription beacuase kellan hannebry was saying that and he was lying he didnt mention he is the owner of that thing and he is lying

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

this scam ass company offers free trial…

this scam ass company offers free trial but when you go to try and cancel the cancel subscription button is missing . I emailed them but no response of course, and then these scammers want to try and go ahead and charge me 49.99.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Company is so proffesional

Company is so proffesional! My son apply on VIBLO platform to make some AI video, he used my VISA card, and Viblo charged my account for monthley rate around 30$, but he did not do anything. I wrote email VIBLO team for support, and thay answered to me in a few day, that my money will be back on my account. We exchanged a few email, and I have got my cashback on my account.
I respect your company, because you are so profeasional, and you take care about your reputation in this time of cheat.
Thank Emman, member of your suport team who help me.

All the best in the future!!
Nikolina.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

I cannot cancel my subscription on the…

I cannot cancel my subscription on the website and they didn’t respond to my email within their window of 48 hours and still have not responded, they then took the money out of my bank even after I emailed 2 days ago. Do not sign up for their free trial if you do not want to spend money they won’t give it you back, not respond to your enquiry to cancel via email.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic and understanding customer service!

My son accidentally left a subscription running, and I contacted customer support hoping for a solution. Emman from the Viblo AI Support Team responded quickly and refunded the money without any hassle. I am incredibly grateful for their kindness, understanding, and excellent service. Companies that treat their customers with this level of care are rare. Thank you, Emman and Viblo!

July 17, 2026
Unprompted review
Rated 2 out of 5 stars

Cancellation…

The app itself works well and does what it's designed to do. However, my experience with subscription management has been very disappointing. There is no clear option in my account to cancel my subscription, yet the system continues attempting to charge my card. A cancellation process should be simple, visible, and easy for customers to access. I have also emailed support requesting that my subscription be canceled, but I have not received a response. This has been very frustrating. I hope Viblo addresses this issue and makes it much easier for customers to cancel their subscriptions when they choose to do so.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, I had an issue when cancelling my subscription and was charged £77, within a day I was able to contact a member about a refund and they quickly helped me out.

June 20, 2026
Unprompted review

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