Vibox Gaming Reviews 

Hi, I was having trouble working with my computer and spoke to a customer service representative, Will, who was very helpful and knowledgeable to guide me through the process of upgrading my pc and sent me all the information on how to install and complete the installation. Fantastic experience and service, thank you.

My Vibox gaming computer is excellent and I have thoroughly enjoyed using it. Unfortunately I had a mishap with the headphone jack socket which got broke. I contacted Vibox customer service and they came back to me straight away and expedited a new part to me. Within a couple of days the repair was completed. The person handling my case was Zac, so Thanks Zac.

Had a issue with my PC contacted customer service who wad very helpful and all up and running within a day. Would highly recommend

Amazing team and support! We wanted to upgrade the performance of the Vibox PC we purchased. The team (and Solomon) advised us all the way of the key components and the spec aligned with our budget! Shared their YouTube tutorials of how to install and offered further support if we needed it!
Amazing and thank you so much!

Had a few complications with my order, but the customer service at Vibox was absolutely top-notch! They went above and beyond to help, and I couldn’t be happier with the support I received. Huge shoutout to Aron for his patience and assistance—truly excellent service. If you’re looking for a new gaming PC build, I’d definitely recommend Vibox!

I’ve been using my Vibox PC for over a year now, and I couldn’t be happier with its performance. The system runs flawlessly, and the build quality is top-notch.

What truly sets Vibox apart is their incredible customer service. I recently had an unfortunate accident where a panel slipped from my hand (just 5 cm!) and shattered completely. Even though it was my mistake, Arron and the Vibox team went above and beyond by sending me a free replacement. That level of support is rare these days, and I genuinely appreciate it.

I highly recommend Vibox to anyone looking for a reliable PC and exceptional customer service. Thanks again to Arron and the team!

Purchased a PC from these guys and have had no issues beyond a small one during initial set up. Customer service was quick to help with this issue. More recently they were able to pull up the old purchase data for me when I asked for it.

Bought a present for Xmas and couldn’t be happier with choosing these guys!

Had an issue during setup (I’d skipped a step) and in a panic sent an email, got a response within a day with everything I needed and they answered my follow up questions quickly and comprehensively.

We’re super happy with the PC itself, it looks amazing and does everything we need it to (I’m glad I spent so long researching before buying!) and since getting up and running we haven’t had any issues even though it’s been used for hours nearly every day.

We’ll be back next year for upgrades!

True customer service!
I purchased a PC a year ago for my son which developed a problem a year down the line. Vbox have been utterly fantastic in helping with suggestions of things to try ourselves to fix it and when all failed were happy to take the PC back and repair it.
We have been kept updated every step of the way and the communication has been polite and helpful. With so many companies today happy to take your money and send you on your way, Vbox is providing real customer service and after sales support.
I wouldn't hesitate to recommend Vibox and Aaron for all their help and support.

Fantastic company, After sales service is second to none.
Purchasing my computer from them over four years ago, they are still offering free and excellent advice / recommendations.
Their knowledge is outstanding, emailing out "how to" videos on how items are changed or bios altered.
I highly recommend this company to my colleagues, friends and the whole world.
Well done, you are all a credit to the company.

Fantastic customer service. I clearly bought the wrong product for my son's needs. Arron was brilliant, efficient and the VIBOX returns policy/ warranty is second to none. Genuinely really impressed and hope if you read this, you use it to move forward and purchase something from them - good guys deserve success!

I recently had an issue with my pc, as I'm rather new to Pc's and had no prior experience I thought it'd be best to email Vibox, and I thoroughly believe it was the best decision yet! They were incredibly quick with responses, were extremely helpful with sending resources in order to help me solve the issue at hand, and have been amazing to communicate with. I must give a special mention to the Vibox employees, Will and Dylan for being the one's to respond to my inquiry, giving me easy-to-follow guides on how to fix the issue and for being great at communicating which helped minimise alot of stress. Thank you Vibox for being an incredibly helpful, friendly, and understanding company. Would definitely recommend to friends and family.

Took seconds for the phone to answer. Upon awnsering in a professional way I explained my situation to him and we worked though a couple trouble shooting tasks regarding a noise coming from my pc. Had it back to normal after a few min. Very professional, great customer service, easy to understand for someone like myself that don't know much about Pcs. Would highly recommend if you have trouble to give them a call direct.
Thank you for a great experience.
Kind
Regards
Jon

Great service, spoke to an employee called dylan, he was very helpful and sorted everything for me. Highly recommend this place.

Great Customer Service No probs PC is amazing and very reasonably priced very happy so far Great prebuilt PC
BIG SHOUT OUT TO SOLOMAN

Great company who make great systems and are always available to help with technical issues. Highly trustworthy. Recently had an issue and their customer service employee, Will, responded really quickly to solve my issue despite it being the christmas holidays.

Fabulous customer service. Very patient, friendly and knowledgeable. Extremely helpful thank you Solomon. I would definitely recommend.

Bought a gaming PC on Amazon and haven’t had any issues whilst running the latest games.

I did have an issue that was due to a windows update however when I contacted customer services this was quickly resolved by Zac (the same day), which was amazing considering it was during the Christmas holidays.

We recently needed some advice regarding a gaming pc we bought from Vibox about 5 years ago. We were given some excellent advice as to how to solve our problem in a friendly and clear way. We now have a pc which is running as new. Solomon, who was our advisor, was helpful and supportive through the whole process.

I highly recommend Vibox, Soloman provided me with fantastic customer service , he was extremely knowledgeable, very polite, and went above and beyond to help. Thank you