The products are of high quality and the team that did the assembling was professional in their work.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best customer service, i was amazed. Winnie, thankyou for going above and beyond. God bless you for your kindness.
I received excellent customer care service by one Winnie,from your Instagram page,thanks to her for timely responses to my concerns...keep it up girl. The delivery and assembling teams lead by Rich... See more
The sofa bed seems to be a good addition to our home. It is very convenient and a space saver.
Company details
Written by the company
Victoria Homestore is a leading home and office furniture retailer in Kenya, known for offering stylish, functional, and high-quality furniture solutions that make every space feel like home. Our brand is built around the belief that a well-furnished home enhances comfort, productivity, and everyday living. With a strong physical retail presence and a growing e-commerce platform, we make it easy for customers to discover, experience, and purchase furniture with confidence. We offer a wide range of products across all major home categories, including sofas, beds, dining sets, mattresses, TV stands, storage solutions, and home décor. Each product is carefully selected to balance modern design, durability, and value for money, ensuring our customers get furniture that lasts while still looking great. Whether customers are furnishing a new home, upgrading a single room, or refreshing their entire space, Victoria Homestore provides complete home solutions under one roof. Customer experience is at the heart of everything we do. Our spacious showrooms allow customers to see, touch, and experience products before purchasing, while our knowledgeable sales teams guide them through the selection process.
Contact info
United States
- victoriahomestore.co.ke
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their customer service is topnotch
Their customer service is topnotch. Making all necessary follow up and assistance.
I will definitely shop with you again
Very good customer care...Tacey and…
Very good customer care...Tacey and Kavata were so nice to me and did not tire with my many questions.Great follow up...i would be guilty if I didn't purchase from Victoria Courts courtesy of Tracey.
I liked the flexibility to purchase for the units you just need.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







