Victoriasmoon Reviews 290

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered some diamond painting in October but one was definitely wrong in the colours and the picture wasn’t the same l contacted them 5 times no reply so l m stuck with s diamond painting which is n... See more

Rated 5 out of 5 stars

I've bought two paint by number kits from Victoria's Moon (completed one currently doing the 2nd one). They have great detail and once you have completed them you can't see the guidelines or numbe... See more

Rated 1 out of 5 stars

Ordered one of these last Friday 15th jan expecting it to be delivered this week, just received an email (after I contacted them) to say it won’t be here until February... I will not recommend as this... See more

Company replied

Rated 1 out of 5 stars

Completed painting looks like a 5 year old has painted it, unable to distinguish a picture from it without reference picture. Emailed customer services as they state "if not 100% satisfied will refund... See more

Company details

  1. Home & Garden

Information provided by various external sources

The widest collection of Paint By Numbers Kits on big sale now!Thousands of original designs from top designers.100% high quality guarantee.Save up to 50%.Start Painting By Numbers Kits and join over 60000 satisfied customers.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

290 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Bad numbering.

Would have been better if the numbers on the colours had been numbered 1,2,3 etc. Apart from that the painting itself was good.

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

best xmas present!!!

This is probably one of my best xmas presents, my daughter and mum also love them. I have since bought another for another family member and i will continue to buy them as and when,i'm addicted!! i was recommended by a friend and are so grateful!

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

THE BEST PAINT BY NUMBER COMPANY!

I’ve completed 2 paint by numbers from Victoriasmoon and I’m about to purchase my 3rd- honestly this company is brilliant the product itself is extremely high quality, easy to use & the results are incredible! It’s helped me through multiple night shifts and watching the process and it all come together as you paint never gets boring.. I would 1000% recommend everyone buy from this company it’s affordable, they are reliable & their customer survive is impeccable too if you have any questions or concerns they are extremely quick to reply. You can’t fault them at all! Worth every penny

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars would buy again.

Bought a custom paint by numbers for my girlfriend for Christmas. Absolutely excellent canvass and plenty of paints and brushes included which is great. The painting looks really great and was a very good price for the size. Only issue was that shipping was a little slow but that's down to Covid-19.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful painting

Beautiful painting, beautiful colours. I completed this as a project but also to produce an unusual piece of art for my wall. It is gorgeous.
Plenty of paint and brushes supplied so didn’t have to skimp at all. Highly recommend!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

I loved completing my first painting by…

I loved completing my first painting by numbers. The 3 for 2 offer was amazing as we are at home so much, I have enjoyed feeling relaxed whilst painting. I have had so many compliments from my Facebook friends after putting a picture of it up, will be starting my 2nd one now. If I can do it anyone can, I’m sure it’s good for your mental health to be able to accomplish such a great painting.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Have completed 15 paintings from this company so far with another 3 on there way. Amazing quality canvas plenty of paints and everyone has said how impressed they ate when completed. Highly recommend and have great deals of 3 for 2.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Used this website twice now for uploading my own pic. Both paintings were great fun, really accurate and look great hanging on the wall. Really enjoyed it. Reliable service.

January 4, 2021
Unprompted review
Rated 4 out of 5 stars

Very pleased with 3 kits bought in multi buy offer

We bought 3 painting by number kits on the 3 for 2 offer. The delivery was rather slow shipping but arrived shortly after checking with customer services. The kits were good quality and the contents excellent value for money. The only thing that would improve the kit would be a small colour picture of the painting to refer to.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Impressive first purchase

This was my first purchase from Vitoriasmoon and I was very pleased. The canvass was clear, the paints excellent and covered the numbers and lines well. Thoroughly enjoyed this painting. Would order from Victoriasmoon again and recommend them to friends.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product, very happy customer

I bought 3 paint by numbers from Victoriasmoon and they all look amazing! They take a long time to complete (I did 2 paintings in 6 days (around 13 hours each day) but the overall result looks incredible and I've had many people comment on how great they look. Good quality and would definitely do again. Highly recommend.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

I was very happy with the final painting and had a lot of fun doing it. Great quality and would definitely order again!

December 29, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong print, no cust service

Bought three paint by numbers under their 3 for 2 offer. Took a while to arrive, but once received it transpired that one of the chosen pictures was incorrect, wanted a coastal picture and ended up with a multi-coloured turtle!
Have emailed their customer service department twice, but no apology or response received.
If ordering cross your fingers that you receive your chosen print!
On the basis of this, only a one star review from me.

December 24, 2020
Unprompted review
Victoriasmoon logo

Reply from Victoriasmoon

Dear Richard

Really sorry.
Due to the high number of packages processed by the shipping company, there might be a delay with the website and app updating. A small part of orders are delayed/lost/incorrectly delivered during the corona period.

We will give you the money back. In addition, you can keep the order for free when it arrives later. You don't have to send it back.

If you have any questions about the order, please send us an email to Sales@victoriasmoon.uk.

Best regards

Rated 1 out of 5 stars

Awful product

I recently ordered 3 kits for Xmas presents, when they eventually arrived (after 2 weeks) I was really disappointed as they came in a very cheap, small box with no picture or explanation of what to do, I presume you have to get instructions from the internet. I definitely won't be giving these as gifts as they look too cheap and I am unable to return them as they are not actually faulty and Victoriasmoon don't accept returns! A total waste of money.

December 24, 2020
Unprompted review
Victoriasmoon logo

Reply from Victoriasmoon

Dear josy cousin,
We are very sorry, you are not satisfied with the quality of our painting, we can resend or refund it. Please contact our customer service via Sales@victoriasmoon.uk if you have any other questions, we will continue to improve the product quality. Thank you.

Rated 5 out of 5 stars

Fantastic

My painting was lovely and a fantastic present. It came in good time and was so detailed and fun to do. Great value canvas for the money.

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

I bought this amazing kit for sister…

I bought this amazing kit for sister after she had to say her final farewell to her dog. I was really impressed with the speed at which it arrrived and the quality.
My sister has now finished the painting and it has brought her a lot of comfort, it’s so life like.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

I was so happy with this purchase

I was so happy with this purchase. I ordered a gorgeous paint by numbers picture of rabbits so that I could paint this for my niece who loves them. The order from Victoriasmoon.uk came quickly and was really good quality. Although challenging it was easy to follow and the final result was fantastic. It was so much fun to do, completely engrossing and addictive. I would hugely recommend this to anyone. Well worth the money, can’t wait to choose my next design

December 18, 2020
Unprompted review

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