Had a technical issue with a product, went through the website chat feature, immediate response by email and all sorted within a matter of hours. Great customer service!
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See what reviewers are saying
Ordered an HVAC panel for a Disco Sport. Seemed a great item and happy with the quality and price paid. Contacted support with a query post-installation and the response was super-quick and informa... See more
Bought seat belt pads, speedometer rear cover & rear view mirror in monochrome Union Jack for a mini F56. Only the seat belt pads fitted. The speedometer cover isn’t for this car & is totally differ... See more
I had a great experience with Victorious Automotive! I had a 13-inch GPS and infotainment system installed, along with a new AC display, and everything was done perfectly. The installation was su... See more
Company replied
Company details
Written by the company
At Victorious Automotive, our mission is to provide you with the finest automotive products and accessories available in the market. We carefully source our products from leading suppliers across the globe, ensuring that you have access to the latest and most stylish collections. With a specialized focus on Range Rover accessories, our expert team brings a wealth of knowledge and experience to deliver top-quality solutions for your vehicle. Whether you’re looking for performance upgrades or luxury enhancements, we offer a wide selection to meet your needs. Our dedicated team is always on hand to assist you with personalized recommendations and to ensure your satisfaction. Please don’t hesitate to contact us for any inquiries or support.
Contact info
United Kingdom
- victorious.shop
4.3
Excellent
54 reviews
Hasn’t replied to negative reviews
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Excellent company
Love this company, always available to advise me on the latest products for my Range Rover sport. I have ordered many times and I’m always impressed with their products and customer service!
February 16, 2021
Unprompted review
Reply from Victorious Automotive - Luxury Car Accessories
Thank you very much for using Victorious Automotive. We at Victorious value positive feedback and appreciate the support. Thank you.
Highly recommend!
Great company, fantastic and responsive customer service. This is my 6th time ordering from them and I’m very impressed with the sheer range and quality of their products! Highly recommend, speedy delivery and great value for money too!
February 16, 2021
Unprompted review
Reply from Victorious Automotive - Luxury Car Accessories
Thank you very much for using Victorious Automotive. We at Victorious value positive feedback and appreciate the support. Thank you.
Superb products
Superb products! Professional customer service, I’ll definitely be buying more.
February 16, 2021
Unprompted review
Reply from Victorious Automotive - Luxury Car Accessories
Thank you very much for using Victorious Automotive. We at Victorious value positive feedback and appreciate the support. Thank you.
It is impossible to review a product…
It is impossible to review a product that has not arrived. Please find out where it is and rectify this situation. Please come back to me with your answers
February 5, 2021
Reply from Victorious Automotive - Luxury Car Accessories
Hi Jonathan,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.
As you shared in your review, this was not the case for you and for this, we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about the delivery speed of the product. We have chased this item for you and it is indeed on its way.
Please know we’d like to make this right for you. We’ve sent you an email and if you’d like to chat further, we do hope you will give us another opportunity to earn your business.
Thank you, again, Jonathan for taking the time to share a review with us.
They didn’t receive the items
I paid for the items but I didn’t receive it yet since Three months .
February 5, 2021
Reply from Victorious Automotive - Luxury Car Accessories
Dear Abdulrahman,
Thank you for your review. We have checked your tracking number and indeed the order could not be delivered, as Dubai post have tried to contact you on a number of occasions. The item has been returned to us. We have issued you with a refund.
Number: RB034029768SG
Package status: Alert
Country: Singapore -> United Arab Emirates
Destination:
2021-01-29 09:21 Dubai Sorting Centre, United Arab Emirates, Transit Out
2020-12-29 15:06 Dubai Sorting Centre, United Arab Emirates, Arrived At Dubai Sorting Centre
2020-12-29 08:45 Delivery Centre - Um Ramool (Dubai), United Arab Emirates, Shipped To Dubai Sorting Centre
2020-12-28 17:55 Delivery Centre - Um Ramool (Dubai), United Arab Emirates, Attempted To Contact Customer - Addressee Not Available
2020-12-28 17:55 Delivery Centre - Um Ramool (Dubai), United Arab Emirates, Attempted To Contact Customer - Addressee Not Available
2020-12-24 10:50 Delivery Centre - Um Ramool (Dubai), United Arab Emirates, Attempted To Contact Customer - Addressee Not Available
2020-12-23 23:15 Delivery Centre - Um Ramool (Dubai), United Arab Emirates, Arrived At Delivery Centre - Um Ramool (Dubai)
2020-12-23 19:50 Dubai Sorting Centre, United Arab Emirates, Shipped To Delivery Centre - Um Ramool (Dubai)
2020-11-28 21:22 Sgsinb, Shipped To
Origin:
2021-02-03 00:00 Please contact Lodger.
2021-02-01 00:00 Returned from overseas (Country code: AE)
2020-12-29 00:00 Receive item at delivery office (Country: AE)
2020-12-28 00:00 Attempted/Failed Delivery (Country code: AE)
2020-12-24 00:00 Attempted/Failed Delivery (Country code: AE)
2020-12-23 00:00 Arrival at Processing Center (Country code: AE)
2020-12-05 00:00 Arrival at Destination Post (Country: AE)
2020-11-28 00:00 Despatched to overseas (Country code: AE)
======================================
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Reply from Victorious Automotive - Luxury Car Accessories
Thank you very much for using Victorious Automotive. We at Victorious value positive feedback and appreciate the support. Thank you.
LOVE the Tesla ring
Not only do I LOVE the Tesla ring, but they were SO fast at returning my email questions! LOVED my experience working with them.
January 29, 2021
Reply from Victorious Automotive - Luxury Car Accessories
Thank you very much for using Victorious Automotive. We at Victorious value positive feedback and appreciate the support. Thank you.
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