The refund process for my flight ticket was very quick and straightforward. The staff was professional and responsive, keeping me informed throughout the entire process. Overall, the service was excel... See more
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See what reviewers are saying
Best services ever. I was so skeptical about the whole case but i gave it a try and i got surprised when I received an email about the case being successfully handled. I had a flight delayed for almo... See more
Very helpful. Gave me detailed instructions which is the best way to get the refund. Instantly replied to mails. The payment took only ONE working day after completing the informations about the bank... See more
The best company! I had a flight delayed for 6 hours without any notice and the airline didn't care but thanks to Vidora.al I got compensated . Highly suggest everybody to seek help from them fo... See more
Company details
Written by the company
We’re Here to Help Air Passengers! We make claiming simplier for all passengers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process themselves. We stand up to airlines in court, and we campaign for national governments to introduce fair air travel rights. We’ve helped countless more through our fight for justice. From our foundation as a startup in 2021, Vidora eyes to help passengers for their rights not only in Albania but beyond. We’re continually investing in modern technology to power our easy-to-use website and make our customers’ claims even simple.
Contact info
Str Abdi Toptani, Torre Drin, 1001, Tirana, Albania
- +355 69 393 2299
- service@vidora.al
- vidora.al
4.9
Excellent
262 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsible and reliable company
Very responsible and reliable company. Got the refund back in less than a month. Totally recommend it!
October 7, 2024
Unprompted review
Honest,transparent and responsable…
Honest,transparent and responsable team!
Wish all the best!
Great job.
October 28, 2024
Unprompted review
Highly recommended
Highly recommended !
Very fast , very helpful , very professional .
Thank you Vidora for closing my case successfully.
September 16, 2024
Unprompted review
Fast service
October 23, 2024
Unprompted review
Professional service
They are fast and efficient, fair and professional
September 5, 2024
Unprompted review
The best company ever
October 18, 2024
Unprompted review
I highly recommend Vidora!
They handled my case with ease and efficiency, I didn't have to do anything on my side, just gave them the necessary info and they managed to get compensation for me. Thank you a lot!
October 17, 2024
Unprompted review
Fast Refund with Outstanding Customer Service!
I had a flight delay, and Vidora made the whole experience stress-free by quickly refunding me for the inconvenience. The process was super easy, and their customer service was top-notch. Highly recommend for frequent travelers!
October 17, 2024
Excellent service
Excellent service, complaint handled properly and received the compensation in less than 1 month.
October 16, 2024
Unprompted review
Best compensation company
Vidora offers expert compensation services. They are known for clear communication, transparency, and guiding clients through the claims process efficiently.
October 16, 2024
Unprompted review
Best compensation company!
Very fast and trustable! Couldn't imagine that i would get compensation, but beside time loss i got compensation also for extra expenses. I would suggest to everyone! Thank you Vidora 🤩
October 4, 2024
Unprompted review
Very quick answers
Very quick answers, and very fast deal done.
I got reimbursed 2 times thanks of Vidora
Great job
September 28, 2024
Unprompted review
Such a good experience with Vidora they…
Such a good experience with Vidora they were so responsive and helpful.
September 27, 2024
Unprompted review
The best
The best, fast service and easy communication, recommended <3
September 19, 2024
Unprompted review
Thank you Vidora for the nice work and…
Thank you Vidora for the nice work and the experience! It just Took 5 Weeks to get my Money Back.
September 19, 2024
Unprompted review
I am very satisfied with Vidora!
I am very satisfied with Vidora!
Our problem was solved more fast as was our thinking!
September 18, 2024
Unprompted review
I'll definitley be back!
Just had another experience with Vidora! This is my 2nd time using them, and they've impressed me yet again.I'm so grateful for their hard work and dedication.
Highly recommend for anyone.
September 18, 2024
Unprompted review
Perfect like always
June 2, 2024
Unprompted review
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