The refund process for my flight ticket was very quick and straightforward. The staff was professional and responsive, keeping me informed throughout the entire process. Overall, the service was excel... See more
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Best services ever. I was so skeptical about the whole case but i gave it a try and i got surprised when I received an email about the case being successfully handled. I had a flight delayed for almo... See more
Very helpful. Gave me detailed instructions which is the best way to get the refund. Instantly replied to mails. The payment took only ONE working day after completing the informations about the bank... See more
The best company! I had a flight delayed for 6 hours without any notice and the airline didn't care but thanks to Vidora.al I got compensated . Highly suggest everybody to seek help from them fo... See more
Company details
Written by the company
We’re Here to Help Air Passengers! We make claiming simplier for all passengers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process themselves. We stand up to airlines in court, and we campaign for national governments to introduce fair air travel rights. We’ve helped countless more through our fight for justice. From our foundation as a startup in 2021, Vidora eyes to help passengers for their rights not only in Albania but beyond. We’re continually investing in modern technology to power our easy-to-use website and make our customers’ claims even simple.
Contact info
Str Abdi Toptani, Torre Drin, 1001, Tirana, Albania
- +355 69 393 2299
- service@vidora.al
- vidora.al
Hasn’t replied to negative reviews
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Absolutely recommend this to all my…
Absolutely recommend this to all my friends ,first very sceptic and then i checked my Bank,everything done in the correct way and so quickly 🥰
Thank you for the great service
The best 🥰🥰
Fast replying and fast process
Fast replying and fast process. Atm waiting on claims to be delivered, but so far so good
I wasnt expecting anything
I wasnt expecting anything, i just tried. And i received today.
Our flight was delayed with 5 hours.
The web site easy clearly and simple.
From the start until the end very correct, showing the paymend after all.
Excellend customer service!
Top!!
Great team and very supportive 😊 I'm…
Great team and very supportive 😊 I'm really grateful because it helped me a lot😍
Absolutely recommend this to all my…
Absolutely recommend this to all my friends ,first very sceptic and then i checked myBank,everything done in the correct way and so quickly 🥰
Thank you for the great service 🤍
First thought it was like i don’t have…
First thought it was like i don’t have nothing to lose! After i got the email of my refund about delayed flight! I got information about all the procedure and everything! So satisfied about the service and everything! ☺️
It is a trustworthy company
It is a trustworthy company. It solves your problem in a record time. So happy with the service.
Best service
Thankful
A trustworthy company. It was suggested from a friend of mine. I tried it and i thought i have nothing to loose. After application a message came to my gmail after that another one 14days later and today i reciewed my compensation.
Quick, Easy, and Convenient - Highly Recommended
A friend recommended using Vidora.al for a flight compensation, and I couldn’t be more happy with the service. It was super easy to fill in the forms, and the processing of application was swift and professional. Highly recommended!
Very very pleased for contacting this…
Very very pleased for contacting this site.
They were correct and followed every step in details. The time of getting the money for the compensation was really fast.
Thanks to Vidora.al😉
simple to use, compact akd efficient
It was very simple to use it. I didnt have to a lot thing to get my money. They were very useful, so i would recommend to everybody
The best company very fast very correct
Best services ever
Best services ever. I was so skeptical about the whole case but i gave it a try and i got surprised when I received an email about the case being successfully handled. I had a flight delayed for almost 6 hours without any notice and the airline didn't care about it at all that i had to stay in transit all the time, but thanks to Vidora LLC I got compensated which makes me feel satisfied for winning this case.
Highly suggest everybody to seek help from them for any delay\ cancellation inconvenience with flights.
Great company
Excellent customer service. I recommend 100% this company.
Awesome experience
I’m really thankful to the team of the Vidora company. Straightforward people with open communication and were from great help. I wasn’t thinking that it would be that easy and simple. Everything was great. I recommend them!
i will recommene this company
i will recommene this company. they help me with everything. all you have to do is write to them and wait for the money to arrive in your account. brilliantly satisfied. thanks for the help
Very fast they realize the case
Very fast they realize the case. I got the money within a month.
My first experience with VIDORA
It was my first time of using VIDORA services. I did not think it would work but had nothing to lose. My experience:
1) the application was simple and straightforward
2) although the system noted that the process might take from 1 to 3 months, the claim processing was much shorter, less than a month.
3) the reimbursement procedure was super simple again.
4) my experience with VIDORA deserves full positive score as it is very rare to find such efficient and effective, and moreover contactless, services that could work so well.
5) I hope to not experience future flight delays, but in such cases I will and recommend using VIDORA for a complete and satisfactory service.
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