Vigilance Fire Safety Ltd Reviews 24

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ray at Vigilance Fire Safety Ltd was excellent from start to finish. He was always responsive, polite, professional and extremely helpful. What stood out most was that he clearly cares about the... See more

Rated 5 out of 5 stars

Just had a fire safety inspection done at the new 3-bedroom house I recently bought by Vigilance Fire Safety Ltd and had a really good experience. As a first-time buyer there are so many things to... See more

Rated 5 out of 5 stars

I recently had a fire safety check done at my business, GLOW, with Ray, and I couldn’t be more pleased with the experience! Ray was incredibly thorough and professional, walking me through every step... See more

Company replied

Rated 5 out of 5 stars

We bought a block of flats, we did not much about the regulations, I googled & found Ray’s company.From day 1he guided us and explained everything thoroughly. If I had any questions I forgot to ask, h... See more

Company replied

Company details

  1. Fire Protection Consultant

Written by the company

Vigilance Fire Safety Ltd is a trusted and highly rated fire risk assessment company serving commercial businesses, landlords and managing agents across South East England. We specialise in fully compliant fire risk assessments for offices, warehouses, shops, HMOs and residential blocks — helping clients meet legal obligations under the Regulatory Reform (Fire Safety) Order 2005. Known for our thorough inspections, clear reports, fast turnaround and expert advice, we are regularly praised for being professional, reliable and easy to work with. Independent, qualified and 5-star service clients can rely on with confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Ray at Vigilance Fire Safety Ltd was…

Ray at Vigilance Fire Safety Ltd was excellent from start to finish. He was always responsive, polite, professional and extremely helpful. What stood out most was that he clearly cares about the safety of residents, while also understanding the practical pressures landlords are under.

He gave sensible, practical solutions rather than just pointing out problems, and his knowledge was excellent. He also understood which products and tradespeople could help resolve issues, which is rare and very valuable.

Vigilance Fire Safety Ltd came highly recommended to me, and I can see why. I have used other fire assessors in the past, but the least stressful and most cost-effective approach is to get the right person first time. Being a landlord can be stressful, and having someone like Ray involved makes a huge difference.

I would highly recommend Ray and Vigilance Fire Safety Ltd to any landlord who wants proper advice, practical guidance and someone who genuinely cares about doing things properly.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Ray in the fire protection industry

Highly recommend Ray for any professional fire safety needs. We’ve worked together on multiple jobs, and his attention to detail is second to none. He’s a true professional who takes BSR compliance and client safety seriously. His reports are clear, actionable, and demonstrate real expertise. A pleasure to work with and a very reliable partner in the fire protection industry.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Ray and Robert

Excellent service from Ray and Robert. After a brief phone call to explain my circumstance they understood completely what I needed and turned the situation round completely in less than 24 hours. Highly recommend Vigilance Fire Safety Ltd and will definitely use their services again. Thanks Ray and Robert, you saved me from disaster.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Having known Ray personally and worked…

Having known Ray personally and worked alongside him professionally for many years, I can attest to his unmatched integrity and technical expertise. His transition to IFSM Tier 2 (TFRAR) status is a testament to his dedication to the highest safety standards. I’ve seen the quality of the Fire Risk Assessments produced by Vigilance Fire Safety—they are incredibly thorough and always delivered within their 48-hour digital delivery promise. If you are a business owner in Milton Keynes, London, or the South East looking for a truly competent and professional consultant, Ray is the only person I’d recommend

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Having known Ray for years

Having known Ray for years, it’s been impressive to see him build Vigilance Fire Safety into such a reputable consultancy. He’s always been the go-to person for technical advice, and his IFSM Tier 2 status proves his level of expertise. He’s helped several contacts of mine with Commercial Fire Risk Assessments, and the feedback is always the same: professional, fast, and highly competent. Highly recommended for any business owner in the South East

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

We needed a professional Fire Risk…

We needed a professional Fire Risk Assessment for our office in Milton Keynes to ensure we were fully compliant with the latest 2026 regulations. Raymond from Vigilance Fire Safety was exceptional. He was thorough, explained the technical safety requirements clearly, and delivered the digital report within 48 hours. If you’re a business owner looking for a reliable fire safety consultant who knows their stuff, I highly recommend them

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Work!! Fire Safety Inspection.

Just had a fire safety inspection done at the new 3-bedroom house I recently bought by Vigilance Fire Safety Ltd and had a really good experience. As a first-time buyer there are so many things to figure out, so I really appreciated how straightforward and reassuring the whole process felt.

Raymond Amoah was brilliant, friendly, easy to talk to, and took the time to explain what he was checking and why it mattered. He never made it feel rushed and was happy to answer questions, which made the whole visit a lot less stressful than I expected.

Really appreciated how thorough and helpful he was. Would happily recommend.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ray has been extremely helpful to us in…

Ray has been extremely helpful to us in conducting fire risk assessments and advising on how to implement his recommendations

February 18, 2026
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Thank you for the review, Clio! It was a pleasure assisting with you and Meg for your fire risk assessments. In the 2026 regulatory landscape, we focus on making sure our recommendations are not just clear, but fully aligned with the latest BSR enforcement standards for seamless implementation. We look forward to working with you again.

Rated 5 out of 5 stars

I’ve consulted with Raymond from…

I’ve consulted with Raymond from Vigilance Fire Safety on several occasions regarding fire safety regulations. His depth of knowledge is incredible—he’s clearly an expert in the field and incredibly professional. If you’re looking for a Fire Risk Assessor in Milton Keynes who takes safety and compliance seriously, Ray is the person to call. Highly recommend his integrity and work ethic.

February 2, 2026
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Thanks a lot for the kind words, Gianni! We take great pride in being a top-tier choice for fire safety in Milton Keynes. Maintaining deep technical knowledge—especially regarding EN 13501 standards and Active Management—is how we ensure our clients stay ahead of compliance shifts. Your recommendation is much appreciated

Rated 5 out of 5 stars

Ray was outstanding from start to…

Ray was outstanding from start to finish, helping solve unexpected problems and ensuring the job was done to a high standard, no matter the time it took. Highly recommend and will be using his services again.

February 12, 2026
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

We really appreciate your feedback! At Vigilance Fire Safety, we understand that commercial projects often face unexpected compliance hurdles. Our goal is to provide that 'Competent Choice' narrative, ensuring every job meets the highest standards regardless of complexity. Thank you for choosing us. Look forward to working with you again

Rated 5 out of 5 stars

Outstanding Fire Risk Assessment Service

We recently engaged vigilance fire Safety for a fire risk assessment, and I am extremely impressed with the quality of service provided. From the initial enquiry to the completion of the report, the entire process was handled with professionalism and efficiency.

Raymond was highly knowledgeable, thorough, and took the time to explain all findings in clear and practical terms. The inspection was detailed, and no aspect of fire safety was overlooked. The final report was comprehensive, well-structured, and included clear recommendations that were both realistic and easy to implement.

What stood out most was their commitment to safety and compliance, as well as their willingness to answer follow-up questions without hesitation. It was evident that they genuinely care about helping businesses maintain a safe environment for staff and visitors.

I would highly recommend vigilance fire safety fire assessment service to any organisation seeking reliable, competent, and professional support.

February 18, 2026
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Thank you for such a kind and detailed review, Benjamin. We are committed to providing more than just a report; we aim to provide a comprehensive roadmap for safety. As an IFSM Tier 2 (TFRAR) registered consultancy, we ensure our findings are realistic and easy to implement, helping organisations navigate their BSR obligations with confidence. We look forward to supporting your future safety needs.

Rated 5 out of 5 stars

Efficient

Efficient, prompt and friendly service.

November 21, 2025
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Thank you, Dr. Sodha. Efficiency and professionalism are the foundations of our service. We’re glad we could provide a prompt and friendly experience while ensuring your premises meet the 2026 fire safety requirements.

Rated 5 out of 5 stars

Ray was responsive and able to advise…

Ray was responsive and able to advise effectively. Report provided on time and delivered with small amendments as required. Good service.

November 7, 2025
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Thank you for the review! We know that accuracy and timing are critical, which is why we offer our 48-hour digital delivery USP. We are glad our advice was effective and that the report met your specific requirements on time.

Rated 5 out of 5 stars

Outstanding Fire Risk Assessment Service

We recently used Vigilance Fire Safety Ltd to carry out our fire risk assessment, and I was genuinely impressed by their professionalism and expertise. From the initial booking process with Ray, who made everything straightforward and efficient, to the on-site assessment carried out by Francis, the whole experience was seamless.

Francis demonstrated real competence and attention to detail, he took the time to understand our business setup, asked all the right questions, and explained his findings clearly without overcomplicating things. It’s refreshing to deal with a fire safety company that combines technical knowledge with a genuinely practical and supportive approach.

I wouldn’t hesitate to recommend Vigilance Fire Safety Ltd to any organisation looking for a reliable, knowledgeable, and trustworthy fire safety partner. They’ve set a very high bar for industry standards.

September 29, 2025
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Ali, thank you so much for the amazing feedback. We are very grateful. Best Ray & Francis

Rated 5 out of 5 stars

Very good

Quick turnaround

October 17, 2025
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Many thanks

Rated 5 out of 5 stars

Excellent service

Excellent service, very informative - he knew his stuff, and coupled with decent pricing. Would highly recommend for fire risk assessment works.

October 17, 2024
Unprompted review
Vigilance Fire Safety Ltd logo

Reply from Vigilance Fire Safety Ltd

Many thanks Adam for the positive feedback.

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