You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette
Company replied
Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more
Company replied
Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more
Company replied
Company details
Written by the company
Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online
Contact info
Graniczna 29, 40-018, Katowice, Poland
- support@vignette.express
- vignette.express
4.4
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vignette Express
Thank you very much for your kind review!
We’re delighted to hear that you found our service fast and convenient. Your feedback truly means a lot to us.
We look forward to assisting you again in the future! 😊
Vignette Express Team
Reply from Vignette Express
Thank you so much for your fantastic feedback!
We’re thrilled to hear that you found our service easy and convenient.
Thank you for your trust, and we hope you will use our services again in the future!
Vignette Express Team
What a disgraceful con
What a disgraceful con. I made the mistake of purchasing my vignette through you, mistakenly thinking you were a government organisation. I now understand that that is what you want me to think so you have been successful. I now know that your fees are a disgrace and I will do all that I can to make others aware of what a scam you operate.
February 21, 2026
Reply from Vignette Express
Dear Customer,
We’re sorry to hear that your experience felt frustrating — that’s definitely not what we want anyone to feel after using our service.
To clarify: vignetteexpress is an independent registration service that helps drivers obtain official road vignettes quickly, especially when travelling soon.
We always display both the government fee and our service fee separately before payment so customers can clearly see the total cost in advance.
We understand that some travellers expect to land on an official government page, and we try to make the nature of our service transparent throughout the process. If anything was unclear to you, we genuinely want to look into it and help.
Please contact us at support@vignetteexpress.com — we’ll personally review your order and see what we can do for you.
Kind regards
Customer Support Team
Reply from Vignette Express
Thank You very much for Your wonderful review!
We are delighted to hear that everything was clear and transparent for You. Providing straightforward information and a smooth process is always our priority.
We truly appreciate Your trust and wish You a pleasant journey.
VignetteExpress Team
Fast and easy
February 19, 2026
Reply from Vignette Express
Thank You very much for Your positive feedback!
We are pleased to hear that the process was smooth and efficient for You. Providing a fast and simple service is always our goal.
We appreciate Your trust and wish You a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank you very much for your wonderful feedback!
We’re happy to hear that you found our website was easy to operate.
We truly appreciate your support and look forward to serving you again!
Reply from Vignette Express
Thank you for your great review!
We’re glad to hear that you found the process super fast and easy. That’s exactly the experience we strive to deliver to all our customers.
We truly appreciate your feedback and hope to assist you again in the future!
Given I did this on my phone with one…
Given I did this on my phone with one hand while standing at the car rental counter, not speaking the language, and it arrived pretty much instantly, I'd say this service is dialed in. Croatia should implement the vignette approach!
February 11, 2026
Reply from Vignette Express
Dear Customer,
We are delighted to hear that everything went smoothly and that our services met your expectations.
Your satisfaction is very important to us, and we truly appreciate your trust. We look forward to the opportunity to assist you again in the future.
Kind regards,
Customer Support Team
Easy to Navigate and Utilize
Easy to Navigate and Utilize. The website was extremely to use and navigate
February 10, 2026
Reply from Vignette Express
Thank you very much for your kind review!
Providing a smooth and user-friendly experience is very important to us, so your feedback truly means a lot.
We appreciate your support and look forward to assisting you again in the future!
Reply from Vignette Express
Thank you for your review!
We’re glad you found the purchase quick and simple –
If you ever need assistance again, we’re here to help!
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your review!
We’re glad you found the purchase quick and easy – that’s exactly the experience we aim to provide 😊
If you ever need assistance again, we’re here to help!
Best regards,
Vignette Express Team
I did not buy this service
February 5, 2026
Reply from Vignette Express
Thank You for Your feedback.
We are sorry for any confusion. If You believe that a purchase was made in error or without Your intention, we kindly ask You to contact our support team directly at support@vignetteexpress.com
with the relevant details so we can carefully review the situation.
We take such matters very seriously and will be happy to clarify everything for You as quickly as possible.
VignetteExpress Team
Very fast reception
February 14, 2026
Reply from Vignette Express
Thank You very much for Your kind review!
We are delighted to hear that You experienced a very fast reception of Your vignette — providing quick and reliable service is always our priority.
We appreciate Your trust and wish You a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank You for sharing Your feedback.
We are pleased that You found the process fast and efficient. At the same time, we understand that pricing is an important factor. As an independent service provider, our total price includes the official vignette fee as well as service-related costs such as processing, customer support, payment handling, and system maintenance.
All costs are transparently displayed before the purchase is completed, so every customer can make an informed decision.
We appreciate Your honest review and hope to assist You again in the future.
VignetteExpress Team
Fast within 5 minutes
February 13, 2026
Reply from Vignette Express
Thank You very much for Your positive review!
We are delighted to hear that everything was completed within 5 minutes — fast and efficient service is exactly what we strive for.
We appreciate Your trust and wish You a safe and pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank You very much for Your wonderful review!
We are delighted to hear that You found our service very fast and clear — that is exactly the experience we aim to provide.
We truly appreciate Your trust and look forward to assisting You again in the future.
VignetteExpress Team
Very quick to register my vignette
Very quick to register my vignette, getting back easily the receipt.
February 5, 2026
Reply from Vignette Express
Thank You very much for Your kind review!
We are pleased to hear that the registration of Your vignette was very quick and that You received Your receipt without any difficulty. That is exactly the smooth experience we aim to provide.
We appreciate Your trust and wish You a pleasant journey.
VignetteExpress Team
Everything
February 4, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your positive review! We hope you will use our services again.
Vignette Express Team
Fast easy Online Order
Online Order has a good overview. All Infos you Need are given. Ordered online and had a valid Vignette after less than 5 Minuten. No printed documents needed.
February 2, 2026
Reply from Vignette Express
Dear Customer
Thank you for your great feedback!
We’re glad to hear the process was clear and that you received your vignette so quickly.
— Vignette Express Team
Reply from Vignette Express
Thank you for your great review! ⭐
We’re happy to hear everything worked as expected and that your vignette arrived right away — that’s exactly the experience we aim to provide.
Have a safe and pleasant journey!
VignetteExpress Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.