Vignette Express Reviews 2,390

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes without extra charges for expedited processing. Many found the process extremely easy and user-friendly, highlighting the clear and manageable website interface. The overall experience is described as convenient and straightforward, making the purchase of a vignette simple and quick. However, some customers also noted that the pricing was significantly higher compared to official government websites, with service fees sometimes doubling the actual cost of the vignette. A few other people also felt that the company's practice of charging extra for a service that is inherently fast due to its digital nature was questionable.

What people talk about most

User experience

Consumers find the user experience to be very positive, describing it as easy, intuitive, and user-friendly,... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency, with many... See more

Website

Users describe ambiguous interactions with the website, with many praising its user-friendly interface,... See more

Price

Customers had negative experiences with price, often finding it to be excessively high compared to official... See more

Response time

People report positive experiences with response times, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that obtaining your vignette was quick and easy. Making the process as simple and convenient as possible for our customers is always our goal.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy.

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found the process quick and easy. We appreciate your feedback and are glad we could provide a smooth experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and straight forward…

Quick and straight forward registration. Vignette issued within a couple minutes.

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're happy to hear that you found the registration process quick and straightforward, and that your vignette was issued within just a few minutes. Providing a fast and seamless service is what we strive for.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was just perfect!

Everything was just perfect!

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was perfect

Fast and perfect

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that you found our service fast and perfect. We appreciate your feedback and are pleased that we could meet your expectations.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

easy to handle

easy to handle
fast in answering / responding

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We are pleased to hear that you found the process easy to handle and that our team responded quickly to your inquiries. We appreciate your feedback and are glad we could assist you.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We are delighted to hear that you were satisfied with our service. Your feedback means a lot to us and motivates our team to continue providing the best possible customer experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found our service easy, fast and efficient. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

Very fast! Everything on line and good support.

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that the process was fast and that you were satisfied with our support. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

No Problem at all and very quick.

No Problem at all and very quick.
For me a perfect service.

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and that you found the service quick and efficient. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick

June 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the process was easy and quick. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
We should increase our Swiss vignette

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that your vignette was delivered quickly. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Ordered a hour or so before we needed…

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review and for choosing our service!

We're glad to hear that you were able to obtain your vignette quickly when you needed it. We understand your wish for a 1-day vignette, especially for short transit journeys through Slovenia. Unfortunately, the available vignette durations are determined by the national toll authorities, and we can only offer the options officially provided.

We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 5 out of 5 stars

It was quick.

June 9, 2026
Vignette Express logo

Reply from Vignette Express

It was quick.


Thank you for your review!

We're pleased to hear that the process was quick and straightforward for you. Providing a fast and convenient service is something we continuously strive for.

Thank you for your trust, and we wish you a pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

Extremely speedy service

Extremely speedy service ! Very impressed 👍🏻

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Extremely speedy service ! Very impressed 👍🏻


Thank you for your wonderful feedback!

We're delighted to hear that you were impressed with the speed of our service. Providing a fast and reliable experience for our customers is always our priority.

We truly appreciate your support and wish you safe and enjoyable travels!

Vignette Express Team

Rated 5 out of 5 stars

Click

Click, click, click: ready!
that's the way i Like it!

June 15, 2026
Vignette Express logo

Reply from Vignette Express

that's the way i Like it!

Thank you for the fantastic review!

We're thrilled to hear that everything was so quick and effortless for you. Making the process as simple as “click, click, click: ready!” is exactly what we aim for.

Thank you for choosing us, and we wish you a great trip ahead!

Vignette Express Team

Rated 5 out of 5 stars

VERY easy to do.

VERY easy to do.

June 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re glad to hear that you found the process very easy to complete. We always strive to make everything as straightforward and user-friendly as possible.

We appreciate your support and wish you a safe journey!

Vignette Express Team

Rated 5 out of 5 stars

user-friendly and very quick

well understandable and manageable, user-friendly web interface. Very fast processing: even without the express option the e-vignette was ready and confirmed within 14 minutes!

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed and positive feedback!

We’re delighted to hear that you found our platform user-friendly, clear, and easy to manage. It’s especially great to know that the e-vignette was processed and confirmed so quickly, even without the express option.

We truly appreciate your trust and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you were able to complete the transaction smoothly on your iPad. It’s great to know our service works well across different devices and remains convenient wherever you are.

We appreciate your trust and wish you safe travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that you found the process super easy and fast. That’s exactly the experience we aim to provide for all our customers.

We appreciate your support and wish you a safe and pleasant journey!

Vignette Express Team

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