Vignette Express Reviews 2,390

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes without extra charges for expedited processing. Many found the process extremely easy and user-friendly, highlighting the clear and manageable website interface. The overall experience is described as convenient and straightforward, making the purchase of a vignette simple and quick. However, some customers also noted that the pricing was significantly higher compared to official government websites, with service fees sometimes doubling the actual cost of the vignette. A few other people also felt that the company's practice of charging extra for a service that is inherently fast due to its digital nature was questionable.

What people talk about most

User experience

Consumers find the user experience to be very positive, describing it as easy, intuitive, and user-friendly,... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency, with many... See more

Website

Users describe ambiguous interactions with the website, with many praising its user-friendly interface,... See more

Price

Customers had negative experiences with price, often finding it to be excessively high compared to official... See more

Response time

People report positive experiences with response times, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Overpriced

Overpriced. It's better to use official websites but I missed it in a rush.

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are an independent registration and customer support service. All prices and fees are clearly displayed before purchase, allowing customers to make an informed decision before completing their order.

We appreciate your feedback and wish you safe travels.

VignetteExpress Team

Rated 1 out of 5 stars

Fricking thieves

Fricking thieves, the vignette for Slovakia costs 10e not 25. For everyone reading - the buy the vignette at the official state-store and charge you 14 extra euro manipulation fee. Avoid, avoid, avoid!
------my edit after this pos company answer-----
Great, thanks, you are still thieves.
To the potential buyers - spend five minutes reding the comments, i guarantee, you wont trust them with your money.

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are an independent registration and customer support service. All prices and fees are clearly displayed before purchase, allowing customers to make an informed decision before completing their order.

We appreciate your feedback and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

All good and fast

June 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the ordering and payment process was easy and straightforward. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick receipt!

Very quick receipt!
Thanks

June 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that your receipt arrived quickly and that everything went smoothly. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that everything was very good and fast. We wish you a pleasant and safe trip!

VignetteExpress Team

Rated 2 out of 5 stars

You need more credit cards to be able…

You need more credit cards to be able to choose from. If you have no Visa/Mastercard, but for example American Express, you have a problem

June 8, 2026
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Reply from Vignette Express

Thank you for your feedback. We understand that payment options are important and we're sorry that your preferred card type was not available. We continuously review our payment methods and appreciate your suggestion.

VignetteExpress Team

Rated 5 out of 5 stars

Purchase at a shop appreciated

I'm from Switzerland and made holidays in Austria. Then, I decided to visit Slovenia and I was awaiting that I can purchase the Vignette on the way.
It was only by chance, that I discovered via Google, that the Vignette has to be purchased online!
I'd appreciate, if the Vignette can be purchased on the road (at the boarder or at petrol stations). At least, for all visitors that decide in short time to visit Slovenia.

June 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review and for sharing your experience. We appreciate your suggestion and are glad we could help you arrange your vignette quickly before your trip to Slovenia. We wish you a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and rapid.

June 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're delighted to hear that the process was easy and fast. Have a safe and pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick, however processing fee €17 is extortionate

Very quick and efficient to provide the vignette.The processing fee of €17 is excessive compared to the price of the vignette. VAT cannot be €17 ????????

June 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We're pleased to hear that you found the service quick and efficient. The €17 amount is our service and registration fee, not VAT, and all charges are displayed before the purchase is completed so customers can make an informed decision.

We appreciate your comments and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

Fast

Fast, easy to pay, thanks

June 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad the payment process was easy and fast for you. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that the process was easy and super fast. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy to complete

Very easy to complete

June 6, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass die digitale Abwicklung schnell und unkompliziert funktioniert hat. Wir wünschen Ihnen eine gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

It was incredibly easy to place my…

It was incredibly easy to place my order on the extremely user-friendly website, and I received an email within 1–2 minutes. Thank you.

June 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted to hear that the website was user-friendly and that you received your e-mail quickly. Have a fantastic journey!

VignetteExpress Team

Rated 5 out of 5 stars

Chassis number required

You need the Chassis number of the vehicle to get the vignette

June 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Vehicle information requirements may vary depending on the destination and vehicle type. We're glad everything was completed successfully and wish you a safe journey!

VignetteExpress Team

Rated 1 out of 5 stars

16 euro administration fee is…

16 euro administration fee is outrageous!!

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand that pricing is an important consideration. VignetteExpress is an independent registration and customer support service and is not affiliated with any government authority. Our service fees, as well as the total price, are clearly displayed before the order is completed, allowing every customer to make an informed choice.

We appreciate your opinion and wish you safe and pleasant travels.

VignetteExpress Team

Rated 5 out of 5 stars

Perfect, clicks away and super smooth

Easy & user friendly
Super smooth process

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted to hear that the process was easy and smooth for you. Have a fantastic journey!

VignetteExpress Team

Rated 5 out of 5 stars

Good job

I received the vignette in about two minutes. Nothing to complain.👍

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you received your vignette so quickly. We wish you a safe and pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

The flying Duthman

Very fast delivery off the tickets and all on line
Received the tickets within 2 hours

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie unseren Service als benutzerfreundlich empfunden haben. Wir wünschen Ihnen eine gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick process

Very quick process and easy to understand the website.

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad to hear that the process was quick and that you found the website easy to use. Have a safe journey!

VignetteExpress Team

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