Vignette Express Reviews 

3,001
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally fast service, noting that successfully securing a digital vignette takes only a few minutes alongside prompt email confirmations. People consistently find the web interface very intuitive, clean, and extremely easy to navigate when placing a quick online order. Some reviewers were definitely not happy with the overall pricing, mentioning that additional service and processing fees are quite expensive compared to standard official costs. Many consumers frequently pointed out that these heavy extra charges significantly increase the overall amount paid for their short-term travel tickets.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the website is easy to use, uncomplicated,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is very convenient, easy to... See more

Response time

Users describe satisfaction with response time, highlighting extremely fast vignette activation and prompt... See more

Price

Customers expressed strong dissatisfaction regarding high prices, noting that service fees often more than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(3,001)

1,518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was really fast

It was really fast

October 10, 2026
Vignette Express logo

Reply from Vignette Express

We really appreciate your five-star rating! Providing a quick and convenient service is always our goal.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

That you need a vignette

It was fast.

October 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the five stars! We're glad we could help you get your vignette quickly.

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Very responsive and fast handling.

Very responsive and fast handling.

October 5, 2026
Vignette Express logo

Reply from Vignette Express

We really appreciate your feedback! It's great to hear that our team responded promptly and handled everything efficiently. Thank you for choosing us!

Safe travels!
VignetteExpress Team

Rated 5 out of 5 stars

Fast processing

October 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased that you appreciated the fast processing of your order.

Vignette Express Team

Rated 5 out of 5 stars

very fast

very fast
thumb up

October 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the thumbs-up! We’re glad you had a positive experience with our service.

Vignette Express Team

Rated 5 out of 5 stars

Everything

Everything, was quick done
Thanks

October 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly and that we could make the process hassle-free for you.

Vignette Express Team

Rated 5 out of 5 stars

New to toll vignettes

It was to obtain and as I was en route, I was worried about the time it might take to get the vignette but it was issued quite quickly.

October 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We’re glad the vignette was issued quickly and that you could continue your journey without a long wait. We appreciate your trust in our service.

Vignette Express Team

Rated 5 out of 5 stars

´Very good thank you!

October 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We’re glad you had a positive experience with our service. We truly appreciate it.

Vignette Express Team

Rated 5 out of 5 stars

It was very fast.

October 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased to hear that everything was handled quickly. We appreciate you sharing your experience with us.

Vignette Express Team

Rated 5 out of 5 stars

Super fast and easy service

You can get your Vignette super easy and fast online! That's great!

October 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re happy to hear that you found getting your vignette online so convenient. We appreciate you choosing our service and taking the time to share your experience.

Vignette Express Team

Rated 5 out of 5 stars

Very easy guidance and very fast…

Very easy guidance and very fast response and activation of the electronic vignette

October 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We’re glad our guidance was clear and that you received a fast response and activation. We appreciate you sharing your experience with us.

Vignette Express Team

Rated 1 out of 5 stars

Fee trap

We quickly booked a vignette in the evening,
but unfortunately clicked on a promoted link
and fell into a fee trap. This provider's fees
more than double the actual cost of the toll.
In doing so, we unfortunately supported this business model.

October 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the total price of your purchase.

Vignette Express is an independent service provider and not a government authority. Our service fee is added to the official vignette price, and the total amount is displayed before payment is completed.

We understand that additional service fees may not be suitable for everyone, and we appreciate your feedback regarding the clarity of the pricing.

Vignette Express Team

Rated 5 out of 5 stars

Everything worked fantastic

Everything worked fantastic

October 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted to hear that everything worked smoothly. We really appreciate you sharing your positive experience.

Vignette Express Team

Rated 5 out of 5 stars

great thank you

great thank you

September 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted to hear that everything worked smoothly. We really appreciate you sharing your positive experience.

Vignette Express Team

Rated 5 out of 5 stars

Quick service and easy check out

Quick service and easy check out

October 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted to hear that everything worked smoothly. We really appreciate you sharing your positive experience.

Vignette Express Team

Rated 1 out of 5 stars

It's a robbery and a perfect case of taking advantage

It's a robbery...to charge 15€ of a fee for a 10 day Vignette which normaly costs 10€ is just a criminal...some authorities should do do something about it !!!

October 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the total price of your purchase.

Vignette Express is an independent service provider and not a government authority. Our service fee is added to the official vignette price, and the total amount is displayed before payment is completed.

We understand that additional service fees may not be suitable for everyone, and we appreciate your feedback regarding the clarity of the pricing.

Vignette Express Team

Rated 5 out of 5 stars

easy and quick self understanding…

easy and quick self understanding procedure 2minutes

October 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad to hear that the process was easy to understand and that you were able to complete it in just a couple of minutes. We appreciate your feedback!

Vignette Express Team

Rated 5 out of 5 stars

fast and easy

October 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad to hear you found our service fast and easy to use. We appreciate you taking the time to share your experience with us.

Vignette Express Team

Rated 5 out of 5 stars

Quick response .

Quick response .

October 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you appreciated our quick response. We’re always here to help and keep things running smoothly.

Vignette Express Team

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