Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied

Fast and secure

August 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad you found the process fast and secure. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and easy procedure to get it

Very fast and easy procedure to get it

August 10, 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw positieve beoordeling! Fijn om te horen dat alles snel en vlot is verlopen. Goede reis!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy

August 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! Great to know that the process was quick and easy from start to finish. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

Easy, fast, done in a minute

August 11, 2026
Vignette Express logo

Reply from Vignette Express

We appreciate your review! Making vignette registration simple and efficient is exactly what we aim for. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easier.

Fast and easier.
Bouche by phone directly un front of Czech toll

August 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that our service was fast and easy to use, especially when you needed your Czech vignette right before entering the toll road. We appreciate your trust in Vignette Express!

Vignette Express Team

Rated 5 out of 5 stars

Super fast from applying to getting the…

Super fast from applying to getting the vignette everything within 30 minutes.

August 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! It’s great to hear that everything was completed within 30 minutes and that the process went so smoothly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thanks for the positive review! We’re glad everything was straightforward and completed without unnecessary complications. Have a great trip and safe travels!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re pleased that you found the whole process quick and easy. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy

Easy, convenient

August 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the process was easy and convenient for you. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

good explonation

good explonation, how to do it.

August 9, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass alles problemlos funktioniert hat. Wir wünschen Ihnen weiterhin eine angenehme und sichere Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction. I had no problem buying a vignette.

August 11, 2026
Vignette Express logo

Reply from Vignette Express

Thanks for sharing your experience! Making the process quick and straightforward is exactly what we aim for. Wishing you a smooth journey ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Super fast!!!

August 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for the fantastic review! We’re especially happy to hear that our speed and service made a great impression. Enjoy the road ahead!

VignetteExpress Team

Rated 5 out of 5 stars

I received the vignette in less than 2 hours…

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for such detailed and encouraging feedback! We’re very pleased that the ordering process and delivery met your expectations. Your recommendation means a lot to our team — safe travels wherever the road takes you!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We’re delighted to hear that you found the process easy and received your vignette quickly. We truly appreciate your review!

Best regards,
Vignette Express Team

Rated 1 out of 5 stars

I did note receive my hungarian…

I did note receive my hungarian vignette till today!

August 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. Please note that we have not offered Hungarian vignettes for several months. It is therefore possible that the purchase was made through a different website or provider.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Easy

Easy, fast, efficient,

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re delighted to hear that you found the process easy, fast, and efficient. We truly appreciate you taking the time to share your experience.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy

August 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re pleased to hear that you found the process quick and easy. We appreciate your trust and are happy to have made the purchase convenient for you.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

EASY & FAST

EASY & FAST ; Great journey !
Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

August 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback! We’re happy to hear that you found the process easy and fast, and we’re glad you had a great journey.

We also appreciate your suggestion regarding displaying the fees for each validity option more clearly before checkout. Your feedback is valuable and will help us improve the purchasing experience.

Best regards,
Vignette Express Team

Rated 1 out of 5 stars

They charge more than double price of…

They charge more than double price of vignete.Criminals

August 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand your concern regarding the price. We are an independent intermediary service, and our total price includes the official vignette fee as well as our clearly displayed service fee for processing the order.

We are sorry to hear that you were dissatisfied with the pricing. We always aim to make the ordering process as clear and convenient as possible.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast Processing of the purchase

Got the vignette send to my email address within minutes.

August 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback! We’re delighted to hear that you received your vignette by email within just a few minutes. We appreciate your trust and hope you have a pleasant journey!

Best regards,
Vignette Express Team

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