Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every Thing was fast

September 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that everything was handled quickly and smoothly. We appreciate you choosing Vignette Express!

Vignette Express Team

Rated 5 out of 5 stars

6€ for express processing is bit steep…

6€ for express processing is bit steep but it did arrive in 2 mins

September 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback! We’re glad to hear that your vignette arrived within just a few minutes. We also appreciate your comment regarding the Express processing fee, as customer feedback helps us improve our service.

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast, good service, no bulls**t. It just works thank you! :)

September 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the great feedback! We’re happy to hear that the service was fast, straightforward, and worked exactly as expected. We really appreciate it! 😊

Vignette Express Team

Rated 5 out of 5 stars

Must have document make easy

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart move!

September 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We’re glad to hear that the process was easy to navigate and that your vignette was authorised so quickly. We appreciate you choosing to arrange it online and hope it made your journey a little smoother!

Vignette Express Team

Rated 5 out of 5 stars

Easy to book

September 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that booking your vignette was easy and straightforward. We appreciate your review!

Vignette Express Team

Rated 5 out of 5 stars

No Problems

No Problems. Vignette has been sendend very fast.

September 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly and that you received your vignette so quickly. We appreciate your trust!

Vignette Express Team

Rated 5 out of 5 stars

Easy

Easy to order

September 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the ordering process easy and straightforward. We appreciate your review!

Vignette Express Team

Rated 5 out of 5 stars

Okokok

Ok super ok ok

September 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went well and appreciate your positive review.

Vignette Express Team

Rated 5 out of 5 stars

Fast and clear

Fast and clear, thanks

September 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the process fast and clear. We appreciate your trust and wish you a pleasant journey!

Vignette Express Team

Rated 3 out of 5 stars

For me it's not understandable

For me it's not understandable, why the activation needs so much time. In all other countries with digital vignettes you get the confirmation within few seconds.

September 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand that the activation time can be frustrating, especially when you are used to receiving confirmation within seconds in other countries. We appreciate your patience and will take your feedback into consideration.

Vignette Express Team

Rated 5 out of 5 stars

Good and easy

Good and easy

September 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the process easy and straightforward. We appreciate your review!

Vignette Express Team

Rated 1 out of 5 stars

Very expensive

September 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re sorry to hear that you found the price too high. We appreciate you taking the time to share your experience.

Vignette Express Team

Rated 5 out of 5 stars

Fast & efficient

Fast, efficient service. The Vignette was there instantly.

September 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for choosing us and for taking the time to leave a review. We’re glad everything went smoothly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Very good fast sevice

September 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback. Great to hear you were happy with the experience. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

Very fast, very easy!

September 9, 2026
Vignette Express logo

Reply from Vignette Express

We appreciate the five stars! Thank you for trusting our service. Gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Uncomlicated

Uncomlicated. It works.

September 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your recommendation and your support. We’re happy to have been of service. Safe travels!

VignetteExpress Team

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