Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Viisi - excellent experience

As expats and first-time buyers, we opted for the services of Viisi based on the great reviews. Thankfully we made the right choice because the whole process with Viisi was top-notch! Thijs in particular was extremely helpful, approachable and readily available to answer our many questions - thank you!

November 2, 2022
Rated 5 out of 5 stars

We worked with Anne van Ginkel

We worked with Anne van Ginkel. Our experience was excellent. Anne gave us good suggestions about our mortgage, process was rather fast. Anna was always in touch and answered clearly all our questions. We are going to contact Viisi one more time in case of our future mortgage.

October 31, 2022
Viisi Expats logo

Reply from Viisi Expats

Hi Yuliya and Yauheni,
Thank you for the great review, all the best in your new home!

Best,
Anne

Rated 5 out of 5 stars

Highly recommended

Communication was great. Patrick gave a very clear presentation on how to apply, what I need to do, and what choices I have. I also really like the progress bar in emails that tells where am I. Sonia was also very helpful with documents and check all the documents. Highly recommended.

October 27, 2022
Rated 5 out of 5 stars

Buitenlander friendly

As a foreigner that does not speak Dutch, I was very concerned on how to arrange all the financial documents for the mortgage. Thankfully Viisi made this process very easy by explaining things clearly and multiple times when needed. Furthermore, I could always reach them by phone to ask urgent questions. I would recommend them 100%.

October 12, 2022
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Reply from Viisi Expats

Hi Pavlos,
Thanks for your review and happy to hear that we could help with a smooth mortgage process! Best, Natascha

Rated 5 out of 5 stars

Superior services

Merel Lieftink did the mortgage process for us, I am very happy with the services that she and Viisi team provided. At first she found 3 options in market that matched us the best with the lowest interest rates(considering the amount of cash we had and also possibility to extend the mortgage for 6 month). During the process, everything went very smooth and very communicative and transparent and as quickly as possible. She was always available to talk on phone and by email. Without Viisi I would borrow much less amount of money and with higher interest rate.
Thanks Merel & Vissi!

October 19, 2022
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Reply from Viisi Expats

Thank you very much for your kind words and trust in Viisi. It still takes some time, but I wish you already lot's of fun in you rnew home! Regards, Merel

Rated 5 out of 5 stars

Fast, informative & helpfull

We are fully satisfied from Viisi's services. The mortgage was approved really quickly and they were very helpfull to answer our questions and guide us throughout the process.

October 19, 2022
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Reply from Viisi Expats

Thank you for your great review! Kind regards, Heleen

Rated 5 out of 5 stars

Perfect

Perfect,
Super-fast super easy.
Entire mortgage application took 2 weeks.

October 19, 2022
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Reply from Viisi Expats

Hi Marcos,

Thank you for the review, all the best in your new home!

Kind regards,

Niels

Rated 5 out of 5 stars

Great experience with Viisi

We had a very good experience with Viisi for our mortgage application. Our advisor Marlies was very clear and patient in all her explanations, made sure that the process ran smoothly and has been very communicative. We strongly recommend Viisi.

October 18, 2022
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Reply from Viisi Expats

Hi Murat,

Thank you for the nice review! I wish you all the best in your new home!

Kind regards,
Marlies

Rated 5 out of 5 stars

The best advisor :)

Thomas Sies was a very professional and friendly advisor. Without his guidance and expertise we would not have been able to buy our house. He made the whole process easy to understand and according to our needs. Super efficient, always there to answer either our calls or emails.

To provide our documents, the Viisi online platform was just very convenient and user friendly. Thomas and his colleagues always checked our documents and let us know when requirements were popping up during the process. In other words, a really smooth process where the experts did the job.

We would definetely recommend it to anyone, specially to international people.

October 17, 2022
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Reply from Viisi Expats

Thank you for this great review! All the best in your new home!
Kind regards,
Thomas

Rated 5 out of 5 stars

Amazing experience with Viisi mortgage advisor.

I worked with Natascha and she was very helpful. She guided me through the entire process and made it very simple. She also arranged for construction inspection as well as valuation for my apartment. I highly recommend her and would love to work with her again in future.

October 14, 2022
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Reply from Viisi Expats

Hi Nilmadhab, thanks for your review and happy to hear! All the best in the new house;) Best, Natascha

Rated 5 out of 5 stars

Would highly recommend

The people at viisi were responsive, helpful, very knowledgeable and friendly! Would highly recommend, especially as their advice can save a lot of money in the long run.

October 9, 2022
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Reply from Viisi Expats

Hi Tim, thanks for your kind review! It was a pleasure helping you to arrange your mortgage. I wish you and Rebecca all the best and maybe we'll meet again in the future!
Kind regards, Patrick van Elst

Rated 5 out of 5 stars

Review for Thijs Visscher

I would strongly recommend Thijs to anyone, especially ex-pats who need advice on mortgage matters. He has proven to be trustworthy, very competent, empathetic and approachable.

October 7, 2022
Rated 5 out of 5 stars

Brent was amazing

Brent was amazing, super professional and communicative. Would highly recommend them to anyone looking for mortgage advice!

October 4, 2022
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Reply from Viisi Expats

Hi Asha, thanks for the great review and all the best in your new home! Kind regards, Brent

Rated 5 out of 5 stars

Excellent Specialised Expat Support

As an expat (even with a Dutch partner), I truly couldn't have begun to comprehend going through the mortgage process without Lotte from Viisi. Starting from an expat mortgage webinar, all the way through to tailored advice, we were supported the whole way through. The whole process was well-complemented by an easy document request/upload portal, and really comprehensive and clear status update/next steps emails (all in English). Would definitely be using Viisi again in future!

September 1, 2022
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Reply from Viisi Expats

Thank you for your lovely review Chris! Wish you and Marleen all the best in your new home! Kind regards, Lotte

Rated 4 out of 5 stars

I connected with viisi for my mortgage…

I connected with viisi for my mortgage for a new house purchase.
It was quite a nice experience better than what I expected. I was always in doubt about whether to use their services or not because i was already a bank customer, and I thought its not a value for money to use a financial advisor. but i was proved wrong, Thijs the financial consultant is an amazing person, very helpful, and always a call away.

September 19, 2022
Rated 5 out of 5 stars

Great mortgage advise service

Very friendly and fast with assistance in arranging the mortgage. Our advisor Thomas was very responsive and took the time to address all our questions, wishes and worries.

August 8, 2022
Viisi Expats logo

Reply from Viisi Expats

Thank you for this great review! I wish you all the best in your new home!

Kind regards,

Thomas Sies

Rated 5 out of 5 stars

great company

It was a pleasure to work with Thomas from Viisi. He was very responsive and very responsible. I loved how team works in a very structured way which makes the whole mortgage application process very easy. thanks again for helping with arranging the morgage

September 1, 2022
Viisi Expats logo

Reply from Viisi Expats

Thank you for this great review! All the best in your new home!

Kind regards,
Thomas

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