Had a negative experience this morning. Rude Receptionist, Vet not carrying out checks for routine yearly innoculations, health check. Sloppy and not impressed. Teeth - not checked - ears - not checke... See more
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These guys at Village Vet are top notch they are absolutely great ,they are very helpful and know how to put you and of course your pets at ease 10 out of 10 . We would like to say a big thank you t... See more
The whole team works incredibly hard, and always tries their best to help us with our cats. Very friendly and professional and always go above and beyond to help!
I am leaving this review to document my experience and to help other pet owners make informed decisions. My German Shepherd was treated at this clinic for an ear condition and prescribed a co... See more
Company details
Written by the company
At Village Vet, we pride ourselves on always striving to match the needs of both you and your pet, providing special vets for your special pets
Contact info
80 Pitshanger Lane, W5 1QX, London, England, United Kingdom
- 020 8991 1911
Hasn’t replied to negative reviews
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Outstanding care
I’ve been bringing my dogs to The Village Vet in Pitshanger, and I couldn’t be happier with the care they receive. The vet who we have recently been seeing, Jordon is incredibly attentive and always takes his time to examine my dogs thoroughly, never rushing through appointments. It’s clear that he genuinely care about the animals and want to make sure nothing is overlooked.
I really appreciate how patient and reassuring he is, taking the time to explain everything clearly and answer any questions I have. It gives me great peace of mind knowing my dogs are in such capable and compassionate hands.
Highly recommend to anyone looking for a vet who truly goes above and beyond for their pets.
I am leaving this review to document
I am leaving this review to document my experience and to help other pet owners make informed decisions.
My German Shepherd was treated at this clinic for an ear condition and prescribed a course of prednisolone. Although there was initial improvement, the original problem returned and my dog subsequently developed widespread dermatological issues including severe itching, skin lesions from self-mutilation, significant coat loss, and noticeable weight loss. The situation became serious enough that she now requires continuous use of an Elizabethan collar to prevent further injury.
I raised these concerns with the clinic and requested resolution, however I did not receive a response that addressed the extent of my dog’s deterioration or accepted responsibility for the outcome. I have therefore sought further veterinary assessment elsewhere.
This review reflects my personal experience. Based on what occurred, I would strongly encourage other pet owners to carefully consider treatment plans, ask detailed questions about potential side effects, and seek additional opinions where systemic medication is involved.
I hope this feedback contributes to greater transparency and accountability in veterinary care.
Leah the receptionist has been…
Leah the receptionist has been fantastic; she has been supportive and empathetic regarding treatment for my dog.
Truly professional and friendly team
The whole team works incredibly hard, and always tries their best to help us with our cats. Very friendly and professional and always go above and beyond to help!
These guys at Village Vet are top notch…
These guys at Village Vet are top notch they are absolutely great ,they are very helpful and know how to put you and of course your pets at ease 10 out of 10 .
We would like to say a big thank you to Rachael and Dr Cristina you are a credit to your practise and your team,
TC`s not too bad but feeling sorry for himself and says thank You...
Great service and lovely team
Amazing staff, great teamwork to make my pet really comfortable despite her not feeling too good.
Very Disappointing
Had a negative experience this morning. Rude Receptionist, Vet not carrying out checks for routine yearly innoculations, health check. Sloppy and not impressed. Teeth - not checked - ears - not checked - weight - relied on a past check som months earlier. Plus derogatory remarks about my rescue dog. Won't be going back despite convenient location.
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