Village Vets Formby and Crosby Reviews 73

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent and helpful nature, highlighting their professionalism, compassion, and caring attitude. The service provided is frequently described as outstanding, with many people appreciating the thoroughness and the clear explanations offered. Reviewers also emphasize the exceptional customer service, noting the friendly and welcoming atmosphere from reception to the veterinary team. Many consumers feel that their pets receive the best treatment, with staff going above and beyond to ensure comfort and address all concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional care,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff's empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were seen on time. The vet was outstanding and thorough. She explained everything & gave clear instructions about after care. Follow up in 2 weeks was arranged. Blue was very good in the surgery... See more

Rated 5 out of 5 stars

Absolutely fantastic vets! Upon entering, it’s bright and clean with staff super welcoming and friendly. We saw Cristina who was so wonderful, she took her time and made sure Coop was comfortable. Eve... See more

Rated 5 out of 5 stars

We are more than regular visitors to Village Vets with our 2 Frenchies. Every member of staff at Crosby and Formby is friendly, helpful, compassionate and professional. Our dogs are known and fu... See more

Rated 5 out of 5 stars

Really friendly practice, never feel rushed in appointments. The vet always listens and is considerate. As being our first dog we have limited knowledge. No question is ever an issue even my really si... See more


Company details

  1. Veterinarian

Written by the company

Your Pet’s Health, Our Priority Exceptional Vet Care, Anytime You Need It Experience the care of our multi-award-winning, independently owned and family-run, MEMBERSHIP-ONLY practice, where we offer comprehensive and compassionate care for your pet, with a personal touch. We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet. With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included. Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

We’ve been coming to Village Vets…

We’ve been coming to Village Vets Crosby with our dog since 2018. From the first visit we were made to feel welcome. Every member of staff are professional and very helpful. They take the time to explain everything. Our dog can be nervous but there is no sign of that when she attends for her appointment. Highly recommend this vet practice .

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Met with friendly greeting

I was seen in a reasonable time, and on all my visits I was greeted with a friendly reception from all staff and from start to finish my visits always made me feel at ease when obviously anxious over my pets problem.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Caring group of people

You could not find a group of more caring people than at this practice. I have been with them for over 50 years and they just get better each year. They make you feel special and look after their visitors equally whether pet or owner. They explain everything as the visit continues and never rush you. All the staff seem happy in their work and work extremely well together. Thanks all for helping me over the years and recently through a difficult time which seems to be getting better daily!!!!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Village Vets

We were seen on time. The vet was outstanding and thorough. She explained everything & gave clear instructions about after care. Follow up in 2 weeks was arranged. Blue was very good in the surgery as the vet was so patient and caring.
Reception staff always excellent and very helpful.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Village Vets Formby

I cannot recommend Village Vets Formby enough. The kindness shown to me and my 18 year old cat who was there to be put to sleep was above and beyond. The procedure and options were explained in detail and I was given time to say goodbye. Through their empathy they made a very sad situation bearable. ❤️

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

VVFormby is always friendly and professional!

VVFormby is always friendly and welcoming,Vets and Nursing staff establish great relationships with our dogs and indeed all dogs
They are very professional and thorough but at the same time sensitive to any apprehension displayed by our dogs
Great team !

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely vet practice

All the staff are lovely. My vet was easy to talk to, gave great advice and was understanding. The reception staff and nurses are caring and friendly. I wouldn’t go anywhere else.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

They really take the time to explain…

They really take the time to explain everything and listen to our questions, they follow up when they say they will and they’re lovely with Misha. Vidivet is a brilliant addition to the service too, giving us immediate access to advice anytime

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Our village vets practice is the…

Our village vets practice is the kindest friendliest most caring one we have ever used and we are lucky to still have them in Formby. Our dogs have been under their care for many years up until their passing, the most recent this weekend. Thank you from all of us and especially Poppy.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing vet

Helen is an amazing vet and manages my reactive terrier with ease. She is so helpful and friendly it gives me great confidence.
Village vets is brilliant great advice kindness and understanding.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very understanding

Very understanding, caring and listened to my concerns. Did a thorough examination. Gave understanding review of findings and what they needed to do next. My dog was very placid in the vets.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and welcoming

I had a really positive experience at the vets with my dog. The staff were friendly and reassuring and the vet took time to explain everything clearly. My dog was treated with the patience and care, which made the visit much less stressful. I would highly recommend them.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Frith-Guide Dog.

They staff are great so friendly, and Kristina the vet is the best. She is made to be a vet has all the qualities I think that is required to be a great vet.

Her bedside manner is second to none. She tried to save my lovely 7 year Labrador Charlie but sadly couldn’t, so when I decided to become a puppy raiser for Frith I knew that it was only Kristina I wanted to look after him throughout the next year.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

My dog is old now and has heart failure…

My dog is old now and has heart failure 💔 due to the care of the vets he has lived past Christmas and a few other near misses.
Christina has been amazing with my dog who is an old grumpy snappy dog.
Christina is the only vet he has licked and never growled at. He is so relaxed with her and listens for her when we attend.
The receptionists are always helpful abd cheerful
The nurses are also lovely and put you at ease.
We are on the VIP plan which has been a god send with the consultations my dog has needed.
Excellent care for my pouch. 🤩

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Crosby Village Vets is an amazing…

Crosby Village Vets is an amazing practice. The staff are so friendly, helpful and professional. I have total confidence in them. My dog Coco gets the very best treatment, they are so lovely with her and we never feel rushed. Can’t recommend them enough.

March 31, 2026
Unprompted review

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