Access Vincere Evo Reviews 303

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers had a great experience with this company. Customers are very satisfied with the staff, highlighting their helpfulness, responsiveness, and commitment to providing solutions. Many people praise the excellent service, noting the efficiency and ease of their overall experience, from initial sales to ongoing support. The user experience is often described as streamlined, intuitive, and easy to use, with many appreciating the platform's powerful features. However, some people were dissatisfied with customer service, mentioning slow response times, difficulty reaching support, and a lack of proactive communication. A few other people also felt that the onboarding process could be improved, with some features not being intuitive and requiring significant support.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the exceptional support,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, responsiveness,... See more

User experience

People report positive experiences with user experience, finding the platform intuitive, easy to use, and... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing satisfaction with the support... See more

Response time

Customers had ambiguous experiences with response time, with some reviewers praising the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We moved over from 5 years with Bullhorn. Firstly I must praise Pragati, who was always on hand to assist with any challenges we had. We had a very short migration period due to outgoing timeline, s... See more

Company replied

Rated 4 out of 5 stars

A very reliable platform which is also very powerful if you run a complex recruitment organisation. Tech and user support is excellent. A small billing error but this was resolved very quickly. Overal... See more

Company replied

Rated 4 out of 5 stars

We've been working with Vincere for some time now and are overall very satisfied. The system offers many helpful features that make our day-to-day recruiting work significantly easier. A real h... See more

Company replied

Rated 4 out of 5 stars

Sunny has been my account manager and she has been great. Super responsive and helpful .

Company replied


Company details

  1. Recruitment Service
  2. CRM Provider

Written by the company

Access Vincere Evo is an integrated recruitment management platform that brings CRM, applicant tracking, and AI-powered automation together. Built for recruitment agencies of all sizes, from ambitious start-ups to established enterprise operations, the platform enables teams to manage the entire recruitment lifecycle, from candidate sourcing through placement and invoicing. Used by over 22,000 recruiters globally, Access Vincere Evo supports permanent, temporary, contract, executive search, and RPO business models. Rather than juggling multiple disconnected tools, recruiters can manage client relationships, track candidates, automate administrative tasks, and analyse performance data from a single interface. Intelligent automation sits at the heart of the platform. AI-powered candidate scoring and matching algorithms work alongside smart search filters to surface the right candidates faster, whilst workflow automation handles over 1,000 repetitive tasks including data entry, outreach sequences, CV formatting, and follow-up reminders. Access Evo Copilot delivers real-time analytics through natural language queries, allowing users to ask questions about pipelines, revenue, and performance without navigating complex reports. Built-in communication tools include email and calendar synchronisation, automated interview scheduling, and multi-channel engagement. LiveList™ branded client portals enable real-time shortlist sharing, whilst one-click job board integration simplifies multi-platform posting. Access Vincere Evo is hosted on AWS infrastructure, maintains GDPR compliance, and holds ISO certification. Integrated timesheet, pay, and billing functionality supports agencies with contract and temporary workforces, and dedicated migration services assist agencies transitioning from other platforms.


Contact info

3.9

Great

TrustScore 4 out of 5

303 reviews

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Rated 5 out of 5 stars

Excellent Support and Seamless Migration Experience

We recently migrated to Vincere from Bullhorn, and the entire onboarding journey has been outstanding. From day one, the implementation team made it clear they were here to support us — and they delivered.

Special thanks to Sam Almendral, Pragati Lakhotia, and Cara who went above and beyond. They kept us on track through data mapping, CV parsing, system setup, and troubleshooting. Every query was handled professionally and quickly, with a real "can-do" attitude.

The platform itself is a huge step up — intuitive, modern, and built for recruiters. We especially like how seamless automation, analytics, and candidate presentation are baked into the flow. The integration with our website and marketing stack is also a big plus.

Looking forward to fully rolling out Vincere across the team. Highly recommended.

July 24, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Peter

Thank you for sharing such an excellent review!

We’re thrilled to hear your migration from Bullhorn to Vincere has been smooth and that Sam, Pragati, and Cara made the onboarding experience seamless.

It’s great to know you’re already seeing the benefits of automation, analytics, and integrations, and we’re excited to continue supporting your team as you roll out Vincere.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Awesome experience with CSM

I’d like to recognize Aubrey Lopez, our CSM, for her consistent support with Vincere. While the platform itself has its fair share of flaws and quirks, Aubrey has been instrumental in helping us around them. Her responsiveness stands out, whether we’re dealing with technical issues or trying to make sense of old and new features, she’s available and engaged.
What sets her apart is her ability to turn around challenges. She doesn’t just troubleshoot; she helps us understand what the platform can and can’t do and then offers practical solutions that keep us moving. For example, when we were looking for certain information, she helped us modify our views and rearrange the columns so that the information are available and we can just manually compute the data we need.

June 25, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Crimson,

Thank you for taking the time to share your feedback!

We’re delighted to hear that Aubrey has made such a positive impact on your experience with Vincere. Her dedication, responsiveness, and practical problem-solving approach truly embody the kind of support we aim to deliver. We’ll make sure your kind words are shared with her and the wider team.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

5* for our Client Success Manager

This is specifically for our Client Success Manager, Aubrey Lopez, who has consistently demonstrated responsiveness and dedication in addressing the various issues we have encountered with Vincere. Beyond assisting us in navigating the platform, she has helped our team understand the limitations of the platform and proactively offers alternative solutions.
In cases when we need a new features (e.g. Intelligence Company Stats and Job Stats), she diligently monitors them to provide us timely updates.

I would like to note that the "Date of experience" field in feedback form is too restrictive. The feedback I am sharing now reflects multiple interactions over time, and that should be taken into consideration.

July 17, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi GeneG,

Thank you for your thoughtful review and for highlighting the exceptional support Aubrey has provided. We’re thrilled to hear how her responsiveness and proactive approach have made a real difference for your team.

Your point about the “Date of experience” field is also very valuable — we appreciate you sharing that perspective, as we know feedback often reflects ongoing experiences rather than a single moment.

We’ll be sure to pass on your recognition to Aubrey and the team.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Good experience with the Vincere onboarding team

We are very satisfied about the set-up and trainings we received from the Vincere onboarding team, especially from Sam, Cara & Pragati. Everything was handled efficiently and transparently, and we felt valued as a customer.

July 16, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Stroom Recruitment,

Thank you for sharing your positive experience with our onboarding team!

We’re delighted to hear that Sam, Cara, and Pragati made the process smooth, transparent, and valuable for you. Your satisfaction means a lot to us, and we’ll make sure your kind words are shared with them.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Easy to use

An easy to use database with lots of integrations.

July 15, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Carl,

Thank you for your feedback! We’re glad to hear you find Vincere easy to use and that the integrations are adding value to your experience.

Best regards,
The Vincere Team

Rated 4 out of 5 stars

A powerful tool backed by a competent team

We've been working with Vincere for some time now and are overall very satisfied. The system offers many helpful features that make our day-to-day recruiting work significantly easier.

A real highlight is the customer support: our Customer Success Manager is highly committed, easy to reach, and always provides solution-oriented assistance – that truly makes a difference.

A small point deduction because some features still need a bit of fine-tuning or aren’t quite as intuitive. However, Vincere is constantly evolving, and it’s clear that customer feedback is taken seriously.

All in all: Highly recommended – a powerful tool backed by a competent team!

July 9, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Annika,

Thank you for sharing such a thoughtful review.

We’re delighted to hear that Vincere has made your recruiting work easier and that your Customer Success Manager has been a strong support for you. We also appreciate your feedback on areas for fine-tuning — it’s exactly this kind of input that helps us continue to evolve and improve.

We’re so glad to have you with us and look forward to supporting your success even further.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Great customer service

Martha was extremely helpful. I had many questions for Martha and she could not have been more accommodating for our needs at Inspired Crew in helping us learn the Vincere software.

June 27, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Joe,

We’re so pleased to hear Martha was able to support you and your team at Inspired Crew. It’s great that she could answer all your questions and make learning Vincere smooth and accommodating. Thanks for sharing your experience with us!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

The support from Vincere is fantastic!

Since joining Vincere we have always felt supported. The onboarding process was really clear and we felt confident in using the system and all the amazing things it has to offer. The support that we have received from every team member has been 100% and I will happily be recommend it to everyone.

July 2, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Bonnie,

We’re so glad to hear you felt supported right from onboarding and confident using the platform. It’s wonderful to know our team has been able to deliver the level of support you deserve. Thank you for recommending Vincere — it means a lot to us!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Vincere are an amazing company

Vincere are an amazing company. Every step was supported by an incredible team member and nothing was ever too much. The platform is fantastic and has so many fabulous options to use for our recruitment business. The company are the best and I would highly recommend to anyone.

July 2, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Anna,

Thank you so much for sharing such kind words.

We’re thrilled to hear that both our platform and team have made a positive impact on your recruitment journey. Knowing that you’d highly recommend Vincere truly means the world to us.

We’ll continue working hard to deliver the very best for you and your business.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Good communication

June 19, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Sandra,

Thank you for sharing your experience!

It’s great to hear that you’re finding good communication with Vincere. We’re especially pleased that our customer service team has been able to support you along the way.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

As a CEO

As a CEO, I’m always looking for technology that can help streamline operations and support our teams in delivering great results. Vincere offers a well-designed platform that brings together client, candidate, and workflow management in one place.

June 30, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Rachel,

Thank you for your thoughtful feedback.

We’re delighted that Vincere is helping you streamline operations and bring client, candidate, and workflow management together in one place. It means a lot to know our platform is supporting your teams in delivering great results.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Great recruitment CRM and ATS

They have a comprehensive and intuitive recruitment CRM. It has all the functionality any growing recruitment business needs. They regularly bring out new improvements incl. lots of automation. I have found their customer service team really helpful too.

June 30, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Gemma,

Thank you for sharing your experience!

It’s great to hear that you’re finding value in Vincere’s CRM and ATS, as well as our ongoing improvements and automations. We’re especially pleased that our customer service team has been able to support you along the way.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Above and Beyond Service from Dermot and Sam at Vincere

I have been so impressed with the exceptional support and guidance from Vincere since signing up. Special thanks to Dermot Feury on the implementation team and Sam A from the support team—both have genuinely gone above and beyond at every stage.

Dermot’s expertise and proactive approach made the onboarding process seamless, helping us configure Vincere to fit our unique workflows in shipping and logistics recruitment. He took the time to understand our business, answered every question, and made sure we felt confident using the platform from day one.

Sam’s support has been outstanding—always responsive, knowledgeable, and genuinely committed to resolving any queries quickly. No issue has been too small; Sam’s patience and detailed guidance have made a real difference to our team’s day-to-day efficiency.

The level of service we’ve received from both Dermot and Sam has exceeded all expectations. Their dedication, professionalism, and can-do attitude are a credit to the Vincere team. Highly recommended.

— Leanne Gittins, Managing Director, LME Recruitment Limited

June 26, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Leanne,

Thank you so much for this glowing review! We’re absolutely thrilled to hear that your experience with Vincere has been such a positive one.

Dermot and Sam will be over the moon to know their efforts have made such a meaningful impact. From onboarding to ongoing support, it’s fantastic to hear that their dedication and care have helped you and your team get the most out of the platform.

We’re proud to support LME Recruitment in your journey, and we’re always here whenever you need us. Thanks again for the kind words and for recommending us—it truly means a lot!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Easy day to day contractor management

Vincere made my day to day contractor management easy. All the relevant information at my fingertips and the ability to easily track multiple candidates through the recruitment lifecycle.

March 30, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Stephen,

Thanks so much for your kind review! We're glad to hear Vincere is making your contractor management smoother and helping you stay on top of everything with ease. That’s exactly what we aim for!

If there’s ever anything more we can do to support you, we’re just a message away.

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Good experience with Vincere

have been using Vincere for 3 years and it is a good platform for recruitment. The system has Al search that is very convenience for the skillet match. The collaboration features allow team members to share feedback and notes, making it easier to make informed hiring decisions. Will recommend to

June 24, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Cheryl,

Thanks so much for taking the time to share your experience! We're thrilled to hear that after 3 years, Vincere continues to be a valuable platform for your recruitment needs. It's great to know the AI search and collaboration features are making a real difference for your team.

We truly appreciate your recommendation and look forward to supporting you for many more years to come!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Data Backup

I worked with Pragati to obtain a data back-up. She made the process easy and was able to support our urgent requirements.

June 23, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi KW,

Thank you for your great feedback! We're so pleased to hear that Pragati was able to support you efficiently and make the data backup process smooth—especially with the urgent timeline.

We’ll be sure to pass along your kind words to her. If there’s anything else we can help with, just let us know!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Training to Meet Our Needs

We were put in contact with a person who is helping us to get the best of the product we bought. James Zarate has been an extremely welcoming, enthusiastic and efficient person who has done a great job in understanding our complexities and creating a series of sessions to enable us to use the product well. He has taken the time and put in the effort to understand our needs, understand our systems and to help us get the best from the product. Great to work with him.

June 18, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi John,

Thank you for the fantastic review! We're delighted to hear that James Zarate has made such a positive impact during your training sessions. His commitment to understanding your systems and tailoring the experience to your needs truly reflects the service we strive to provide.

We’re so glad to know you’re getting the most out of Vincere, and it’s been a pleasure supporting your team. We'll make sure James sees your kind words!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Great Software for Recruitment Agencies

We've been using Vincere for over 3 years already and its really a great system for recruitment agencies since it provides all features you need throughout the entire recruitment cycle including advanced search functions to find specific candidates, able to send mass emails to specific group of candidates/ clients by connecting our work emails to the systems, auto-generate invoices whenever placements are made etc.
Whenever i encounter technical issues, i can also ask the technical guys on the chatbox. They also get back to me by a real person immediately or latest within 1 day.

June 20, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Elise,

Thank you for your wonderful review! It’s fantastic to hear that Vincere has been supporting your recruitment operations so effectively over the past 3 years. We’re glad the features—from advanced search to invoicing—are helping streamline your workflow end-to-end.

It’s also great to know our support team has been responsive when you’ve needed help—your kind words mean a lot!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

Why we moved our data into Vincere

Three years ago, TENTEN made the strategic decision to transition to Vincere as its CRM and ATS platform, and the results have been overwhelmingly positive. Vincere stood out as an all-in-one solution, seamlessly integrating client relationship management and applicant tracking into a single, unified platform. This integration has enabled TENTEN to streamline its recruitment processes, manage client and candidate data more efficiently, and scale operations with confidence.

Comprehensive Functionality: Vincere offers a robust suite of features covering every aspect of recruitment, from advanced candidate search and multi-job posting to real-time analytics and business intelligence. Its intuitive interface and embedded pipeline intelligence have empowered the TENTEN team to make data-driven decisions and improve placement rates.

Continuous Upgrades: Over the past three years, Vincere has consistently delivered comprehensive upgrades, keeping the platform modern and responsive to evolving industry needs. The addition of features like AI-powered analytics, video interviewing, and workflow automation has further strengthened TENTEN’s recruitment capabilities.

Outstanding Support: The support from Vincere’s customer success team, particularly Aubrey Lopez and George Alan, has been exceptional. Their responsiveness and proactive approach have ensured smooth onboarding, quick resolution of queries, and tailored guidance as TENTEN’s needs have grown.

User Experience:
Feedback from the team highlights Vincere’s user-friendly design, powerful search capabilities, and the ease of tracking both client and candidate journeys. The platform’s reliability and flexibility have enabled TENTEN to focus more on building relationships and less on managing disparate systems.

Conclusion:
TENTEN’s move to Vincere has been transformative, providing a scalable, feature-rich, and well-supported platform that continues to evolve with the business. The partnership with Vincere—backed by dedicated support from Aubrey Lopez and George Alan—has been a key driver of TENTEN’s recruitment success and operational efficiency.

June 20, 2025
Unprompted review
Access Vincere Evo logo

Reply from Access Vincere Evo

Hi Caroline,

Thank you so much for sharing this thoughtful and detailed review! It’s incredibly rewarding to hear how Vincere has helped transform TENTEN’s recruitment operations over the past three years.

We’re thrilled that our all-in-one platform has delivered real value—from streamlining processes and enhancing data visibility to supporting scalability and smarter decision-making. Your recognition of the platform’s continuous evolution and comprehensive functionality means a lot to us.

A special thank you as well for the kind words about Aubrey and George—they’ll be delighted to know their support has made such a positive impact.

We’re proud to be part of TENTEN’s journey and look forward to continuing to support your growth and success!

Best regards,
The Vincere Team

Rated 5 out of 5 stars

I have been with vincere for 6years and…

I have been with vincere for 6years and they have always been great but, I had a wonderful support from Chloe (Case manager) when I was having some issues. She was amazing

June 20, 2025
Unprompted review
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Reply from Access Vincere Evo

Hi Gladys,

Thank you so much for your continued trust over the past 6 years—it truly means the world to us! We’re especially glad to hear that Chloe was able to support you so well when you needed help. We'll be sure to pass along your kind words to her!

If there’s ever anything more we can do, we’re always here for you.

Best regards,
The Vincere Team

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